Toyota Forklift Garden Route

Toyota Forklift Garden Route

Toyota Forklift is the global market leader in materials handling and warehousing equipment. We offe

10/01/2022

POSITION SUMMARY
The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management.
The individual in this role will be responsible for the following functions:
• The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability
• Managing a positive Customer experience and satisfaction
• Targeting and conversion of new Business accounts in the After Sales Department

KEY PERFORMANCE AREAS
To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily.
• Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training and Load Testing
• Overall responsibility to achieve sales, growth and profitability targets in an assigned sales territory.
• Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc)
• Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing
• Inform and resolve customers' questions about products, prices, availability, product uses and credit terms.
• Quote prices, credit terms and other specifications
• Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities.
• Prepare sales contracts for orders obtained and submit orders for processing.
• Assist with resolution of debtor’s disputes and assist with cash collections.
• Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts, cold calling on potential new accounts.
• Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the clients business and unique needs and challenges (drive customer service excellence, ensure good communication with customers, develop and implement strategy to ensure proper/ scheduled cover for assigned territory, developing partnerships with and tailor made solutions for clients, evaluation of own development needs and ensuring lack of knowledge/skills are addressed).
• Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed
• Sound financial management of deals in line with budget and company strategic objectives (ensure the quality of rental business activities is in line with company objectives; ensure aftermarket order targets, invoicing targets and GP targets are met, ensure key administrative support functions are diligently executed, e.g., delivery and collection of contracts; ensure discounts are approved / within limits; ensure site inspections are carried out; etc.).
• Plan, prepare, submit and ensure achievement of short-term and long-term rental targets for assigned territory.
• Preparation and presentation of reports as and when required.
• Overall responsibility to ensure administrative procedures are followed correctly; responsible to ensure administrative duties are performed accurately and timeously; maintenance of customer records, etc.
• Participative responsibility to grow department in line with company requirements
• Participation in team/department meetings and development/training initiatives to ensure that the After-Sales Team functions as an efficient resource for the company
• Overall responsibility to ensure quality of interaction with internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance)
• Ability to develop and implement operational innovation by providing innovative solution offerings to Customer challenges
• Assist with Parts stock take exercises as and when required.
• Time Management and planning skills

REQUIRED QUALIFICATIONS
• Grade 12 / Matric
• Code EB / 8 driver’s licence

PREFERRED KNOWLEGE
• Experience and Training in similar Sales and Marketing orientated role
• Relevant Technical skill within the Materials Handling Industry
• Relevant knowledge of EIE Groups products and value-added offerings
• Proven and relevant experience within similar After Sales role
• Relevant Technical qualification within industry
• Kerridge/Automate knowledge
• EPC knowledge

Toyota Industrial Equipment - Total Operating Costs (TOC) model 06/10/2021

https://youtu.be/g-Fdp1g-0Z4

Toyota Industrial Equipment - Total Operating Costs (TOC) model As the leading supplier of material handling equipment in southern Africa, we at Toyota Industrial Equipment pride ourselves on offering our customers a tota...

27/09/2021

The primary objective of the Parts and Workshop officer is to plan, source and place orders for parts on local preferred suppliers; to process information of received goods, records, orders and to maintain, evaluate and continuously improve policies, procedures, standards and processes for the parts purchasing/procurement division. Other duties include responsibilities for desired company policy adherence in the Workshop, health and safety implementation, and assistance with equipment and goods movement within the Workshop area. This is a dual role.

Education/Training and Job related requirements:
1. Procurement/Purchasing Control/Parts department experience
2. Parts processing software - Autoline or Kerridge essential
3. Knowledge of Parts department activities, WIP creation, parts ordering and receiving, daily perpetuals and recording thereof.
4. Knowledge of mathematical principles
5. Knowledge of the English language as business communications medium.
6. Valid code 8 driver's license

18/06/2021

Take advantage of our winter sale now!
Get your single or double wheel BT Pallet Jack at discounted prices.
Click on the Whatsapp button for more info

08/09/2020

With our vast aftersales services there is absolutely no need for multiple vendors, we do it all

08/09/2020

Toyota Forklift spring service kit promotion
35% discount on all service parts
1l oil free with every 4l purchased
Engine cleaner special

Toyota Forklift Corp Video 19/08/2020

https://youtu.be/FZeDNMauIwo

Toyota Forklift Corp Video Agri Limpopo 2020 Congress Gold Sponsor

18/08/2020

Toyota Forklift is your first choice in pre-owned warehouse material handlers in South Africa. With our comprehensive maintenance services, your pre-owned machines will perform at optimal levels.

07/08/2020

Need to hire a forklift? Then get a load of this deal! Not only do we deliver quality forklifts but you can rest assured that we only deliver the very best service too. Leave us a comment below if you'd like our team to get in touch with you.

The impact of COVID-19 on the material handling & industrial equipment industry 31/07/2020

The impact of COVID-19 on the material handling & industrial equipment industry The COVID-19 pandemic has fast-tracked business and digital transformation in the material handling and industrial equipment sector.

22/07/2020

Toyota Forklift genuine service kits are essential in keeping your equipment performing at its best.

Photos from Toyota Forklift Garden Route's post 17/07/2020

The Toyota Forklift TYRE BLITZ is here. Get the superior quality MIT range at up to 40% discounted price. Contact us now for a no obligation quotation.

15/07/2020

MATERIALS HANDLING & WAREHOUSING Pre-Owned Forklifts.
Toyota Forklift has a huge selection of models available, all supplied with warranties and ready to be delivered. We only sell high quality ex rental machines sourced from our long – and short term rental fleets.

15/07/2020

Safety comes first in the walk-behind BT Tyro lightweight powered pallet truck.

With smart ergonomic design BT Tyro, caters to individual driver parameter settings for enhanced driveability complemented by its easy driver start-up PIN code access for increased driver safety.

Find your perfect pallet truck application here:https://bit.ly/2YWCuKn

Photos from Toyota Forklift Garden Route's post 15/07/2020

Up to 40% price reduction on selected genuine Toyota Forklift parts, affordable quality.

Photos from Toyota Forklift Garden Route's post 15/07/2020

Short Term Rentals from as little as R580 per day and R6 000 monthly. Contact us now for more information on our materials handling and warehousing solutions.

15/07/2020

Giving your business the lift it needs has never been this affordable and you also receive a free BT pallet jack

Want your business to be the top-listed Equipment Service in George?
Click here to claim your Sponsored Listing.

Telephone

Address


George
6529

Opening Hours

Monday 07:30 - 16:30
Tuesday 07:30 - 16:30
Wednesday 07:30 - 16:30
Thursday 07:30 - 16:30
Friday 07:30 - 14:00

Other George equipment services (show all)
City Paint & Tool City Paint & Tool
C/o Albert & Foundry Streets George Industria
George, 6530

City Paint & Tool George offers friendly advice, and all the paint and tools you need for a project, no matter how big or small it may be.

Algoa Forklift George Algoa Forklift George
Laing Street, George Industrial
George, 6530

Forklift Sales, Maintenance, Repairs and Rentals. Established since 1988.

MPD George MPD George
4 Nelson Mandela Bvl
George, 6529

Specialists of Chinese and Indian Vehicle Parts TATA - BAW - CHERY - JMC - MEIYA MAHINDRA - CAM - D

George Battery Recon George Battery Recon
19 Wellington Street
George, 6529

Selling of various brands new batteries with 18 - 24 months warranty. Also reconditioning of all mak

Cashbuild Cashbuild
Corner Of Bridge & Nelson Mandela Boulevard
George, 6535

Hose & Parts Hose & Parts
Cnr Brons & Binne Str
George, 6529

Importer,supplier and distributor of optimized intercoolers, oil coolers, silicone hoses, aluminium h

Ace Auto Parts George Ace Auto Parts George
112 Fichat Street
George, 6529

Ace Auto Parts is a supplier of new and used replacement parts.

Suid Kaap Pompdienste en swyswerke Suid Kaap Pompdienste en swyswerke
25 Saffier Crescent
George, 6529

Suid Kaap pompdienste en slaalwerk

Madikwe Stone Company Western Cape Madikwe Stone Company Western Cape
George

Natural Stone Tiles, Cladding and Installation Company.

BoardWorld George BoardWorld George
2 Fabriek Street, George Industria
George, 6529

Boards World, is a stockist of a wide variety of boards, offering cutting and edging services.

La-Bonz ToolsHire La-Bonz ToolsHire
A50 Thembalethu , Zone 9
George, 6529

A World Leading Innovative Construction Tools and Machines Rental Company.

Battery Centre Battery Centre
21 Hibernia Street
George, 6529

South Africa's battery specialists.