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failure due to natural disasters or accidents. Computer Maintenance- Any and all hardware and software upgrades will be provided to ensure your company is always running at optimal levels. Bandwidth Monitoring- We continuously remove any unnecessary bandwidth drains in your network that slows down your speed. Server Maintenance- We provide continuous support needed to all servers in order to maintain all essential processes. Managed Security-We provide protection from viruses, spam, malware, spyware, and any other related online security issues. Product Purchasing Assistance- We will provide your company with all the necessary research on software and hardware particular to your company’s requirements. Consulting and Project Planning- We will use our expertise in the technical field to help you have a short term and long term technological strategies. SUPPORT
o Unlimited Help Desk Support
o Unlimited Remote Support
o Unlimited Onsite Support
o IT Support Hours (08:30-17:00 weekdays)
o CLOSED - Weekends & Public Holidays
o After Hours Support (17:30-20:00, Additional Costs)
o Unlimited User Administration
o System add, moves and changes
o Preventive Maintenance. o 24/7 Monitoring and Alerting
o Health Check Reports
o Monthly performance tune-ups
o Remote access to your PC

SECURITY
o Patch Management
o Managed anti-virus
o Managed anti-spyware
o Manages Firewall
o Managed anti-spam
o Managed internet browser control

DISASTER RECOVERY
o Monitored onsite backup
o Server backup monitoring and alerting
o Data Recovery
o Disaster recovery audit

SERVICES
o Fixed price for projects
o Consulting services
o IT assessment and network audits
o Cost and budget planning
o Procurement – hardware and software
o Internet connectivity
o Email hosting
o Website hosting
o Domain hosting
o Domain registration

EXTRA TECHNICAL SERVICES
o Plasma TV installations
o Solar Panel installations