ListenTrust

What can revenue-driven CX look like in action?

For one D2C health and wellness brand:

- $3,268,000 in revenue generated
- 432,663 calls completed
- $32+/hour revenue-to-cost differential

When every touchpoint is handled with care, customer service becomes a growth channel.

See how we made it happen: https://bit.ly/48ibUhB

No one likes being sold to.

That’s why ListenTrust agents are trained to listen first, sell with care, and guide customers without pressure.

For one D2C brand, that approach helped generate $3.2 million in revenue.

See how: https://bit.ly/48ibUhB

Say your order shows as delivered, but it never arrived. 📦

response 1: "Show us proof your order never arrived."

response 2: "Oh no! Let me look into that. It appears your order may have been delivered to the wrong address. I'll get a replacement shipped out and expedited. Thanks for letting us know."

See the difference?

Tone plays a major role in customer retention, here is how companies can get it right: https://bit.ly/4uf8QLz

95% interaction accuracy.
24/7 customer support availability.
Optimized for sales and appointment setting.
PCI-certified environment.

That’s what AI customer service automation can look like when it’s built with the right balance of intelligence and human oversight.

See how ListenTrust’s AI virtual agents help reduce friction and protect customer trust: https://bit.ly/4nVlcXn

What you sell matters. How you sell it matters more. 🛍️

Our agents know your product inside and out.

They’re ready to turn questions into conversions, conversations into customers, and support into real growth.

Learn about our services: https://bit.ly/44gGJ5c

Your patient needs prior authorization for medication but it's 11 am on Saturday.

What happens next? ⏰

For many practices, the request waits until Monday while the patient gets frustrated.

With bilingual, HIPAA-trained support teams, you can improve after-hours communication, reduce administrative burden, and support patients faster.

Book a demo:https://bit.ly/4a13R91

3 things businesses get wrong when adding AI to customer service:

1/ Automating everything. Not every interaction should be handled by AI.

2/ Buying AI before identifying the use case.

3/ Treating AI like a replacement instead of a support tool

See how to get more ROI from AI-powered CX: https://bit.ly/4ah46Pf

Happy Father’s Day to the dads and father figures who do it all.

The problem solvers, snack holders, advice givers, remote finders, grill masters, and professional “because I said so” experts. 😎

Today is for you. Enjoy it. 💙

What happens when your agents are trained to sell (well)?

For one global consumer brand:

11% higher sales conversions than IVR
2x higher revenue per call with live agents vs. IVR
4–6% higher upsells than competitors

That’s the power of revenue-driven CX.

See the case study: https://bit.ly/40yntgm

When patients can’t get answers, they don’t always complain.

They disengage.

Missed calls, long hold times, and confusing first interactions can impact trust, retention, and lifetime value.

See how stronger healthcare CX starts with the first call: https://bit.ly/4q75KqO