Impact Performance Group, Inc.

Everyone talks about strategy, but few talk about how people actually feel while executing it. We help leaders develop Emotional Intelligence skills that transform strategy into tangible performance, leading to more effective conversations, deeper trust, and teams that want to win together.

Leadership isn’t just what you know; it’s how you show up.

We’re blown away by the results from our recent TEAM Coaching Skills workshop!

Participants shared powerful takeaways, including:
💬 “Interactive and extremely helpful — I can apply these skills immediately.”
💬 “Great facilitation and content. The templates made everything click.”
💬 “Applicable to real-world scenarios across any industry.”
💬 “I’d recommend this to ALL people managers.”

💡 Leadership development = ROI unlocked 💡

Retention? Up.
Productivity? Up.
Culture? 🔥

Check out our latest blog post on why organizations are prioritizing leadership now more than ever.

👉 https://www.impactpg.com/blog/-the-hidden-roi-of-leadership-development-programs

🌟 Start your New Year with a fresh perspective! Instead of focusing on what you need to fix, celebrate what’s already great and build on it. 💪✨ Check out our blog on crafting positive, strengths-based resolutions and make 2025 your best year yet!

Read More 👉 https://www.impactpg.com/blog/appreciative-resolutions

🍂🍁 Happy Thanksgiving from Impact Performance Group! 🍁🍂

This season, we’re grateful for the amazing clients, partners, and team members who make everything we do possible. 🦃💛

We hope your day is filled with family, friends, and gratitude. Here’s to celebrating the moments that matter most!

🧡 Have a wonderful and joyous Thanksgiving!

Proud of our own Liz Corcoran, recently named Adjunct Professor, Master of Science in Leadership at her alma mater, Boston College. “I’m thrilled at this opportunity to teach and learn from the next generation of business leaders,” Liz says. Fortunately for us and our clients, Liz will continue guiding the team at IPG in developing research-based and customized sales, service, leadership, and coaching solutions.

We were thrilled to learn from a manager at a large regional bank that new account openings by her team of financial advisors have increased by over 20% in just three months—a result directly attributable to the client conversation skills they learned in one of our signature programs, Advanced Consultative Selling Skills. Additional factors that led to these impressive results include consistent follow-up coaching and reinforcement of the skills that build trust, uncover and address client needs, and exceed their expectations.

How quickly can you build strong relationships with clients and increase team member engagement? Maybe more quickly than you think. Our client, a senior vice president from a regional bank, recently shared this success story: “We have seen a 36% increase in Net Promotor Scores and a 26% decrease in turnover within the first year of implementing IPG’s relationship-building skills and coaching skills solutions, with the biggest improvements seen in the regions that are actively following IPG’s coaching model.”

How do you get two different departments to work more efficiently together? That’s the challenge one of our clients, a regional bank, was facing with their front-office and back-office teams. During our Building Team Collaboration workshop, they identified how and why their approaches to the same challenges varied. They then learned how to leverage their teamwork styles to achieve the best outcomes.

The results were profound. Team members demonstrated greater appreciation for one another and more willingness to collaborate in different ways. This led to faster turnaround of processing applications, greater teamwork, and higher morale.

Lesson learned: The more team members feel heard, valued, and empowered to share their insights, the greater the trust, collaboration, and results. https://lnkd.in/gx2K6Y5J

What have we learned after 25 years of helping organizations achieve their most ambitious growth goals? Simply put: People, not products, drive success. When you leverage your employees’ strengths and empower them with communication skills that create a sense of partnership, trust and loyalty skyrocket—as do bottom-line results. As we celebrate this quarter-century milestone for IPG, we reaffirm our commitment to providing customized, impactful solutions that help organizations thrive.