Gladius Technology Solutions

https://youtube.com/shorts/M4E56SBpZGU?si=6u8EfA9HBJu9H034

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We are seeking an experienced web developer to join our rapidly growing team. Our ideal candidate will be a seasoned full-stack developer with a keen eye for detail and be able to work both independently and in a team environment. You should also be able to demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. You will add value to our team while developing and supporting our custom enterprise applications.

This is a great opportunity for someone who has a wide set of web development skills where you will play a large part in the overall success of our company. We are looking to hire someone that is flexible, versatile, and a talented professional who can deliver results quickly. You’ll be a part of a tight-knit group of professionals that collaborate well together and learn from each other on a regular basis.

Job Specific Responsibilities
• Responsible for design, documentation, development, coding, testing, and/or debugging of new functionality
• Create mobile-responsive, user-friendly experiences developed in ASP.NET using C #, Bootstrap, jQuery
• Perform troubleshooting and maintenance support on existing web applications
• Focus on web-standards, semantics, usability, accessibility, and optimization, with special consideration given to code architecture, modularity, and reusability.

Requirements:
• Experience developing web application with ASP.NET with C # and AJAX /Jquery
• Experience in mobile-responsive web design and development
• Experience working with SQL (tables, stored procedures, views, etc.)
• Strong written and verbal communication skills
• Ability to work in and develop multiple simultaneous projects in a fast-paced environment

Nice-to-haves:
• Experience working with third-party suites of UI components, ideally Telerik and/or SyncFusion controls
• Hands-on experience in building secure RESTful APIs using ASP.NET Web API
• Experience building or supporting large-scale public facing websites with high traffic
• Knowledge of enterprise application architecture design patterns
• Experience working with third-party API integrations
• Mobile development experience (Xamarin/React)
• Experience with WebRTC / VoIP
• SignalR experience
• IoT Skills

Customer Service Representative - Call Center

We are seeking professional call center representatives to work closely with team members to provide outstanding service to our customer. This position may handle a high volume of inbound/outbound calls and should seek to create a positive experience for each caller. Strong listening skills will aide in understanding the call matter and successfully respond to the questions and concerns of the caller. This position requires the applicant to be polite and customer-focused, detail-oriented, and both adaptive and efficient.

Responsibilities:

• Exceptional customer service
• Listening and verbal skills
• Respond efficiently and accurately to callers
• Record details of calls for future reference
• Understand and strive to meet or exceed customer service metrics
• Refer/escalate callers to appropriate departments as necessary
• Take part in training and other learning opportunities related to the position.

Requirements:
• High school diploma or equivalent required
• Higher education and relevant experience are a plus
• Good verbal/written communication
• Ability to demonstrate a working knowledge of company procedures, services, and policies
• Proficiency with Microsoft Office and strong typing skills
• Ability to tactfully ask fact finding questions and diffuse tense situations
• Strong time management and decision-making skills
• Adaptability and accountability
• Fluency in multiple languages is a plus

In a need of a job this upcoming year?

Come to Gladius Solutions' Open House to be interviewed for the role of Customer Service Representative!

Everyone is welcome hope to see vou all there! Refreshments will be served.

Happy Thanksgiving!

We want you all to know how thankful we’re to have a team that is as hardworking and dedicated as you all. Our success is not possible without you. We hope you have an enjoyable Thanksgiving with your family, friends, and the ones that you love.

Don’t forget to count your blessings on Thanksgiving and thank God for all the love He has blessed you with.

Wishing a very Happy Thanksgiving to you.

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