Interactor

API test automation feature is coming! 👍
A long-awaited reliability feature that continuously checks the reliability of the integrated APIs will be available as a beta in the coming update.
What does that mean?
For connector providers
• You will immediately know when your API goes down
• We will notify you so you can fix the issue before customers call you
For connector integrators
• Peace of mind that integrations will always work
• We will immediately fix and notify you of any connector issues or updates

🚀 Interactor 7.0.0 Is Here! 🚀

We’re excited to announce the release of Version 7.0.0 of Interactor, featuring major updates and new functionality to improve your experience! 🎉

🔥 What’s New in 7.0.0?

Service UI Feature
A game-changing update for a more intuitive and efficient workflow!

[New Features]

✅ Marketplace UI – Easily browse, find, and download connectors from our marketplace.
✅ My Connector UI – Create your own custom connectors effortlessly.

[System Updates]

✅ Database structure update – Enhanced performance and stability.

📘 Want to learn more?

Check out how to use Interactor here: docs.interactor.com

🔮 What’s Next?

Stay tuned for upcoming updates, including:
🔧 Service UI enhancements
☁️ Interactor Engine SaaS

Upgrade to Interactor 7.0.0 now and take your integration capabilities to the next level!

✅ Don't see the app connector you need or want to add your app to the list? Contact us at https://lnkd.in/g5rAmYjC

🎥 Watch "What is Interactor introduction" (56 secs)
https://lnkd.in/gNGdT8X8

🎥 Watch "How to use Interactor" video (4min 11secs)
https://lnkd.in/gbcmJZ2U

🚀 Interactor 6.2.0 Is Live! 🚀

We’ve listened to your feedback and are thrilled to introduce powerful new features designed to elevate your workflow. Here’s what’s new! 👇

🎉 [Highlighted Features]

✅ Integration: Seamlessly connect and automate your workflows with Notion.
✅ Integration: Enhance your data management with smooth Google Sheets automation.
✅ Trigger: Supercharge your CRM with automated triggers that save you time and effort.
✅ Enhanced API Capabilities: Now with more intuitive service names, making development faster and easier.

📚 How to use Interactor: docs.interactor.com

🔜 What’s Coming Next?

Coming Soon:
• Docusign
• RingCentral
• Zoho CRM
• Eventbrite
• Twilio
• Keap
• Google Forms
• SurveyMonke
• Microsoft Dynamics CRM
• Paypal
• Stripe
• Github
• Todoist
• Xero
• Pipedrive
• Google Analytics
• Shopify
• Intercom
• Gitlab
• Twitch
• OpenAI
• Square

✅ Don't see the app connector you need or want to add your app to the list? Contact us at https://lnkd.in/g5rAmYjC

🎥 Watch "What is Interactor introduction" (56 secs)
https://lnkd.in/gNGdT8X8

🎥 Watch "How to use Interactor" video (4min 11secs)
https://lnkd.in/gbcmJZ2U

🚀 Apps Update 🚀

We’re excited to announce 13 new app integrations, including , , , , , , , , , , , , and !

✨ Explore the Full List: https://docs.interactor.com/docs/Interactor-Engine/Built-in-Services/

Want to see your app integrated? Add your app today: https://www.interactor.com/contact-us

💡 Learn How to Use Interactor: https://docs.interactor.com/docs/Interactor-Engine/Getting-Started/

Coming Soon:

• Docusign
• RingCentral
• Zoho CRM
• Eventbrite
• Twilio
• Keap
• Google Forms
• SurveyMonkey
• Microsoft Dynamics CRM
• Paypal
• Stripe
• Github
• Todoist
• Xero
• Pipedrive
• Google Analytics
• Notion
• Shopify
• Intercom
• Gitlab
• Twitch
• OpenAI
• Square

😎 𝑳𝒆𝒕 𝒕𝒉𝒆 𝟐𝟎𝟐𝟒 𝒔𝒖𝒎𝒎𝒆𝒓 𝒊𝒏𝒕𝒆𝒓𝒏𝒔𝒉𝒊𝒑 𝒃𝒆𝒈𝒊𝒏!
This year, we have eight interns joining us from top institutions across the U.S. and South Korea, including the University of Southern California, UC Berkeley, UC Santa Barbara, Kelley School of Business, and Daegu Software High School.

Interns first go through company culture training to understand the values, ethics, and social responsibilities that we stand for. Then, each intern is assigned to their roles, working closely with their mentors to experience the culture in action and learn the skills of the trade from experts.

A successful internship is a team effort:
• For the company, we benefit from having talented individuals work with us.
• For the interns, working on real-world problems prepares them beyond classroom teaching.

The goal of the internship is to make a positive impact on the next generation. We aim to give them a good start with a well-established sense of social responsibility, as they will one day become corporate leaders with great power and responsibility.

Why SaaS needs native integrations?
• 35% less likely to churn if SaaS has four or more native integrations (Rollworks)
• 58% less willing to churn if SaaS has native integrations (Crossbeam’s survey)
• 10-15% higher retention if SaaS has at least one native integration (Profitwell)

Reducing Churn: The 8-Step B2B SaaS Playbook
1️⃣ Track Everything: Measure churn rates and product usage metrics to map user behavior and identify friction points.
2️⃣ Collect Direct Feedback Gather qualitative data to understand why customers are churning.
3️⃣ Focus on Onboarding Ensure customers experience your product’s value quickly and with minimal friction.
4️⃣ Make Your Product Stickier Integrate your product with other SaaS apps to embed it into users’ workflows.
5️⃣ Develop Good Customer Success Practices Align customer success with customers’ business goals and provide actionable insights.
6️⃣ Deliver Exceptional Customer Support Ensure timely and accurate support to prevent frustration and potential churn.
7️⃣ Align Teams Around Retention Align team metrics with retention goals to prioritize projects that reduce churn.
8️⃣ Define Your Churn Goals and Build Experiments** Set measurable churn reduction goals and experiment to achieve them.

Reducing churn is a continuous process requiring constant evaluation and improvement. Implement these strategies to ensure sustained growth and customer satisfaction.

Read the full blog at https://www.interactor.com/post/reducing-saas-churn-with-integrations

Build vs. Buy Guide for SaaS
• Build your core features - but know what are core features
• Buy everything else

“You must know what your core features are. For Nextdoor.com, though it’s a social network, the posting, chat, integration features are not the core. There are companies that specialize in them and we can't be better than them. The core technology of Nextdoor is gathering and managing large groups of people by region. That's where we focus our resources" says Nirav Tolia, Nextdoor.com CEO.

Why You Should Be Worried About Legacy Integration Codebases and Engineers Leaving?

When engineers leave, they take away invaluable knowledge and experience. The challenging aspect of integration code is that this knowledge and experience are often the most time-consuming parts to acquire. Despite weeks of trial and error, many engineers fail to document the process adequately for future hires.

Typically, programmers switch jobs every two years or so. This timeframe is often when they max out their learning in a given role, team, or tech stack. This frequent turnover is one of the biggest reasons for stagnation in integration and usability growth.

The Challenge for New Hires
1. Learning the 3rd-party API Documentation
2. Deciphering Legacy Code
3. Fear of Breaking the Code
4. Rewriting Integrations
5. The Cycle Repeats

The Management Perspective
1. Increased Onboarding Time and Costs
2. Risk of Code Degradation
3. Inefficient Resource Allocation
4. Maintaining Consistency
5. Slow Business Growth with Integrations

A Strategic Approach to Integration Management
1. Invest in Documentation
2. Standardize Integration Practices
3. Utilize 3rd-party Integration Platforms
4. Foster a Collaborative Culture
5. Plan for Scalability

Read the full blog at https://buff.ly/3zxFhhp

What is Embeddable (Native) iPaaS?
Provides same user experience as in-house built app integrations.
It will allow you to focus on shipping core, unique product features without backlogging your integration roadmap, which will have a significant impact on both user acquisition and retention.

Read the full blog at https://buff.ly/4f30396