Intermedia

🚘 In automotive, every missed call is a missed opportunity. Dealership teams are juggling high call volume, internet leads, service scheduling, and internal coordination - often across disconnected systems.

The result? Slower response times and lost revenue.

A unified communications platform changes that by:

*Connecting sales, service, and BDC teams
*Improving follow-up speed on leads
*Reducing missed calls
*Creating a more consistent customer experience

If you’re looking to modernize dealership communications, this is a great place to start:

Automotive Dealerships Solutions | Intermedia Accelerate sales while cutting costs with cloud communications.

We’ve moved past “supporting remote work.” Now it’s about making hybrid work actually work.

That means communication tools that are flexible, connected, and easy to use. Not stitched together.

UCaaS is evolving in that direction, with AI, analytics, and unified collaboration leading the way.
Here’s what’s shaping 2026:

2026 Hybrid Work and UCaaS Trends | Intermedia Explore the top UCaaS trends shaping hybrid work in 2026, from AI-driven communication to enhanced flexibility, security, and collaboration tools.

Thanks to Technology Reseller News for the conversation on what partners are really asking for right now.

Flexibility. Simplicity. And a model that doesn’t force them into operational complexity. The Co-Op approach is built around keeping partners close to the customer experience, while reducing friction on the operational side.

Listen to the full podcast here: https://tinyurl.com/3vcu4yzu

Choosing the wrong call center software doesn't just frustrate your team. It can impact customer experience and revenue.

The best solutions bring everthing together:

*Voice, chat and SMS in one workspace
*AI-powered routing and automation
*Real-time analytics and CRM integrations

The result? Faster resolutions. Better visibility. Stronger customer experience.

Here's what to look for:

Best Call Center Software for 2026 | Intermedia Choosing the wrong call center software will frustrate your agents and cost you customers. With things like AI-driven automation, omnichannel routing, and real-time analytics now available as table stakes rather than premium features, the gap between leading and lagging platforms is incredibly wide,...

Cloud communications in Japan are evolving.

For years, multi-site deployments and carrier constraints made full-cloud UCaaS difficult to achieve.
With Cloud Calling for UNIVERGE BLUE, that changes:

*Nationwide voice with KDDI Corporation
*No on-prem PBX required
*Seamless multi-site deployments

Fewer barriers. Faster cloud migration. Learn how:

Intermedia Launches Cloud Calling for UNIVERGE BLUE with KDDI, Significantly Expanding Nationwide UCaaS Availability in Japan New capability enables multi-site Japanese numbering without external equipment, making full-cloud communications easier to deploy nationwideTOKYO, JAPAN, June 03, 2026 (GLOBE NEWSWIRE) -- Intermedia Intelligent Communications, a leading global provider of AI-powered cloud communications, collaborat...

🏥 Missed messages. Delayed responses. Disconnected tools.

In healthcare, communication gaps don't just hurt efficiency. They can impact outcomes.

The best healthcare communication platforms bring everthing together in one place:

*Voice, video, messaging, collaboration
*HIPAA-compliant security
*EHR integrations + omnichannel patient communication

Learn how less friction can result in faster responses and better care:

Best Healthcare Communication Platforms for Patients and Healthcare Teams | Intermedia Discover the best healthcare communication platform to improve patient engagement, streamline workflows, and ensure secure, HIPAA-compliant collaboration.

For many small businesses, phone systems start as a necessary expense and slowly become a burden. Hardware, maintenance contracts, technician visits, and paying for capacity you never fully use. It adds up fast.

Cloud phone systems offer a smarter model. No on-site infrastructure to maintain, flexible scaling as your team changes, full support for remote and hybrid work, and predictable monthly pricing with no surprise costs.

Read the full breakdown here:

Why Cloud Phone Systems Save Small Businesses Money | Intermedia A small business cloud phone system helps reduce communication costs by eliminating hardware expenses, simplifying management, and scaling affordably as teams grow.

📞 Manual dialing wastes time, kills momentum, and limits how many conversations your team can have in a day. Auto dialer software fixes that.

What it does:

*Automates outbound calls from a prepared list
*Detects voicemails, busy signals, and disconnected numbers
*Connects live answers directly to available agents
*Integrates with your CRM for personalized conversations
*Supports multi-channel outreach (voice, SMS, email)

Whether you're in sales, collections, customer service, or appointment scheduling, the right auto dialer increases productivity and lowers cost per contact.

Learn more on how it works:

What Is Auto Dialer Software? – Intermedia Learn what auto dialer is and how it works. Explore benefits, common examples, and how Intermedia can help.

🤖 Missed calls = missed revenue. An AI receptionist makes sure that never happens.

What it does:

*Answers every inbound call instantly, 24/7
*Handles FAQs, shares business hours, and provides info without tying up staff
*Books, reschedules, and cancels appointments with calendar integration

No extra headcount. No callback delays. Every call answered, every lead captured.

Join the waitlist:

AI Receptionist for Businesses | Intelligent Call Handling Automate calls with an AI Agent Receptionist that answers FAQs, handles scheduling, & escalates callers to the right team. Get 24/7 intelligent call handling.