BBB St. Louis

Before making a purchase or hiring a service provider, take a few minutes to research the business at BBB.org.

✔️ Read customer reviews
✔️ Verify contact information
✔️ Research the company's reputation

Doing a little homework upfront can help you avoid scams and make more confident buying decisions.

Today, we recognize and celebrate Juneteenth.

A day of reflection, remembrance, and recognition of the resilience, achievements, and contributions of Black Americans throughout history and today.

We also encourage our community to support and celebrate Black-owned businesses. Their innovation, entrepreneurship, and dedication help strengthen our local economy and create lasting positive impact.

At Better Business Bureau, we remain committed to fostering trust, fairness, and opportunity for all in the marketplace.

🎉 Welcome Wednesday! 🎉

Join us in welcoming our newest BBB Accredited Businesses! These businesses have demonstrated a commitment to ethical practices, trust, and integrity in the marketplace. We’re excited to have them as part of our BBB community and look forward to supporting their continued success.

Help us give them a warm welcome in the comments! 👏

Customer service isn’t just about solving problems—it’s about building trust.

Every interaction with a customer is an opportunity to create a positive experience, strengthen relationships, and demonstrate your commitment to integrity. Businesses that prioritize customer service are more likely to earn loyalty, positive reviews, and long-term success.

BBB Accredited Businesses commit to the BBB Standards for Trust: Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Safeguard Privacy, and Embody Integrity. These principles help businesses strengthen customer confidence and stand out in today’s marketplace.

Learn more about the BBB Standards for Trust and how accreditation demonstrates your commitment to doing business the right way: https://www.bbb.org/all/bbb-accreditation-standards

Think your employees could spot a scam? Scammers are getting more sophisticated every day, making employee training more important than ever.

🚩 Verify unexpected requests
🚩 Watch for urgent payment demands
🚩 Double-check email addresses and links
🚩 Never share sensitive information without verification
🚩 Report suspicious activity immediately

A well-trained team is one of the best defenses against fraud. Teaching employees to recognize these warning signs can help prevent scams before they impact your business.

Learn more about spotting and avoiding scams from BBB: https://www.bbb.org/all/scamstudies

Dreaming of your next vacation? Don’t let a scam turn your getaway into a costly mistake.

Scammers often target travelers with fake vacation rentals, fraudulent booking websites, and deals that seem too good to pass up. Before you book, take a few extra minutes to research the company, read reviews from multiple sources, and be cautious of high-pressure sales tactics.

BBB shares five common vacation scams and tips to help you travel with confidence: https://www.bbb.org/all/travel/travel-safety-tips/top-5-vacation-scams-to-avoid

If you encounter a suspicious travel offer, report it to BBB Scam Tracker and help protect others from falling victim.

🎉 Welcome Wednesday 🎉

Please join us in welcoming our newest Accredited Businesses!

Thank you for your commitment to trust, integrity, and ethical business practices. We’re excited to have you as part of the BBB community.

June is Alzheimer’s & Brain Awareness Month, a time to raise awareness, support those affected by Alzheimer’s disease, and encourage conversations about brain health.

As cognitive decline can make individuals more vulnerable to fraud, it’s important for families and caregivers to stay informed and watch for potential scam warning signs. By staying connected, having open conversations, and learning how scams work, we can help protect those we care about. 💜

BBB is committed to helping consumers make informed decisions and avoid scams. Explore resources and scam prevention tips for older adults at: https://www.bbb.org/all/older-adult-resources.

The perfect rental listing could be hiding a costly scam.

Rental scammers often use stolen photos, fake listings, and high-pressure tactics to get deposits before you've even seen the property.

Before sending money or signing a lease:
✔ Verify the property exists
✔ Never wire money or pay with gift cards
✔ Be cautious of deals that seem too good to be true
✔ Research the rental company on BBB.org
✔ Check BBB Scam Tracker for reported rental scams

Learn more at BBB.org and report scams to BBB Scam Tracker https://www.bbb.org/scamtracker

✨ Welcome Wednesday ✨

Join us in welcoming our newest BBB Accredited Businesses!

These businesses have made a commitment to trust, integrity, and ethical business practices in our community. We’re proud to have them as part of the BBB family and look forward to supporting their continued success.