Ptera Inc.

We are aware of a network outage in the Four Lakes/Medical Lake area. Technicians are en route to diagnose and remedy. We apologize for the inconvenience.

Currently there is an outage in the Nine Mile/Tum Tum areas. Technicians are on the way to investigate

ETR to come, please see comment section for updates

Fiber cut at the old MTC now called MODE building in Liberty Lake

Sites under outage are in the Liberty Lake/Saltese Flats areas

Damage is being assessed

***Windstorm 12/16-12/17***

We’re closely monitoring the strong windstorm expected tonight through tomorrow morning, which is likely to cause power outages across the region. These outages may also impact some of our sites and result in interruptions to your internet service.

Your safety—and the safety of our team—is always our top priority. As soon as conditions are safe, our crews will be fully deployed to assess and repair any affected infrastructure, working diligently to restore service as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this weather event. Thank you for being part of the Ptera family—we’ll keep you updated as the situation evolves.

Stay safe and warm,
The Ptera Team

The Saltese Flats area is experiencing slow speeds due to the wind knocking equipment out of alignment

With the gusts coming off Mica Mnt it is not safe to access the equipment(Techs did attempt)

We apologize for the inconvenience, and tomorrow morning once the winds settle we will deploy straight to this site

Outage in the MICA Mnt area. Likely due to the current storm conditions/wind

We are investigating

Investigating outage in the North Deer Park Valley and Deer Lake, and Loon Lake areas

Last nights lightning storm has caused damage across the network

Technicians are hard at work to restore all services that are offline

Resolved as of 11am

We are experiencing a network outage in the greater West Plains area including Cheney, Four Lakes and Medical Lake due to a utility power outage. We are working to resolve this as quickly as possible and appreciate your patience and understanding.

Our team is working on an outage in the Medical Lake area affecting customers in town as well as customers connected to Booth Hill. The issue currently stems at a locked facility and we've left messages to gain access. An ETR is unknown at this time. We will update as we know more. Thank you for your patience and understanding.

There is currently an outage in the Deer Park Valley and surrounding areas due to a power issue at a large tower

No ETR as of yet but we will be deploying to the site shortly

We apologize for the inconvenience and willl provide updates as we have them

Loon Lake area is under a severe power outage

Crews from Avista are on the hunt for the problem since last evening. Will be looking into this and providing updates hourly.

Currently affecting about 30 customers