Summit Technology

Congratulations to our Q2 Customer Feedback Winners - Zorah Williams, Todd Weight, Ashley Bitner!
We do not use SLAs in our customer agreements.
Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”
The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.
Great service isn’t just in our domain name, it’s in our DNA!

Congratulations to our Q1 Customer Feedback Winners - Ashley Maxwell, Parker Beutler, Ethan Kitt!

We do not use SLAs in our customer agreements.

Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”

The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.

Great service isn’t just in our domain name, it’s in our DNA!

🚨 ALERT! Summit Technology is up for the BEST of SLC Award and we're just one day away from the voting deadline!

For small businesses like ours, this kind of recognition isn't just about bragging rights - it's about sustainability and growth in our community. Awards like this help local companies reach new customers who might never have found us otherwise! 💻

We've been turning tech nightmares into sweet dreams for our clients, and now we're asking for just one click in return. Vote for us by selecting Business > IT Services > Summit Technology!

Link to vote: https://app.bestofslc.com/vote

And hey - while you're voting, show some love to your other favorite local businesses too! We're all in this together.

Voting ends TOMORROW so don't put this in your "I'll do it later" folder – we all know how that ends up! 😉



Hit that follow button to join our tech-savvy community!

When your team's using 17 different apps to collaborate, you're not being "versatile" – you're being CHAOTIC! 😂

Ever spent half your Monday hunting for "ProjectPlan_FINAL_v3_ACTUALFINAL.docx"? Microsoft 365 eliminates that digital scavenger hunt with Teams, SharePoint, and Outlook working together like the tech Avengers.

VCs notice this stuff! A team that collaborates efficiently = a team that uses resources wisely = a team worth investing in 💰

Follow us for more no-nonsense tech tips that boost your business without the word salad! We promise to keep it real AND keep it helpful.

Ever tried moving apartments with that one friend who still has stuff in grocery bags? 📦 That's your startup with a patchwork tech stack when it's time to scale!

Don't be that founder frantically Google-searching "painless migration tools" at 2AM while your Series B is pending. Microsoft 365 gives your team a solid foundation from the jump - one that grows with you without those mid-scale migration headaches.

Why spend precious dev hours on infrastructure drama when you could be, I don't know, actually building your product? 🤔

Follow us for more tech-forward strategies that keep you moving at startup speed without the startup chaos!

Spicy Tech Talk: Let's chat about why Google's security game is giving us "trying their best" vibes...

Look, we love Google for many things, but when it comes to protecting your startup's devices, they're basically a one-trick Chromebook pony. Meanwhile, Microsoft 365's Endpoint Manager is out here being the Swiss Army knife of security - handling Windows, macOS, iOS, and Android like a boss!

Want to make investors smile? Show them you've got enterprise-level security without the enterprise-level headache.

Drop a ❤️ if you're ready to level up your security game!
Follow us for more tech real talk that actually makes sense!

🤖 Hey tech fam! Want to know what's better than a productivity hack? How about 30 DAYS of them - absolutely FREE!

Microsoft's new Copilot Journey is like having a personal AI trainer, minus the protein shake recommendations 😅. You'll get:
✨ Daily productivity boosters
✨ Real-world AI challenges
✨ A cool badge (because we're all still kids at heart)

The best part? You can do it at your own pace, in your pajamas if you want (we won't judge).

Jump on this: http://aka.ms/GreatCopilotJourney



Follow us for more tech updates that won't make your head spin!

🎪 Feeling like a digital circus ringmaster?

We see you juggling those apps - Zapier for this, Dropbox for that, Calendly for the other thing... It's time to stop the madness!

Did you know Microsoft 365 comes packed with Power Automate, OneDrive, SharePoint, and Bookings? All built-in, no extra costs! It's like finding extra fries at the bottom of your takeout bag - but better!

Ready to simplify your tech life? Follow us for more game-changing tech tips that'll make your business run smoother than a freshly updated OS! ✨

🚀 Pop quiz: What's the quickest way to make potential partners swipe left on your startup?

Answer: Looking like you're running your multi-million dollar ideas on free apps and prayer!

Truth bomb: Your IT infrastructure is like your business's handshake - firm, professional, and ready for action. Microsoft 365 isn't just software; it's your VIP pass to the grown-ups' table.

Want more straight-talking tech advice that actually makes sense? Follow us! We're here to help you look like the boss you are. 💪

🛡️ PSA: Your tech stack shouldn't look like a 90s mixtape - too many tracks just means more trouble!

Fun fact: Every time you add a new vendor, you're basically sending an engraved invitation to cyber troublemakers. But here's the tea: Microsoft 365 is like the Swiss Army knife of business tools - one tool, countless solutions, WAY fewer security headaches.

Your investors will love this move more than they love their morning coffee! ☕

Follow us for more smart tech moves that'll make your business sing! 🎵

🤹‍♂️ Feeling like a tech circus juggler? Most startups are spinning 18+ different tools just to make Google workspace functional! (Spoiler: That's about 17 tools too many!)
Enter Microsoft 365: The Marie Kondo of tech stacks ✨

All your essentials in one place
Built-in security (no patches needed!)
AI-powered automation
One bill, one vendor, zero headaches

Stop playing app hopscotch and start focusing on what matters—building your empire!
Follow us for more smart tech tips that won't make your brain hurt! 🧠

Congratulations to our Q4 Customer Feedback Winners - Christy Davis, Kaitlyn Paskins, Cody Knowles!

We do not use SLAs in our customer agreements.
Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”

The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.
Great service isn’t just in our domain name, it’s in our DNA!