Qualtrics

Cleared for take-off: customer experience at scale. Working alongside FlyScoot, we're helping bridge the gap between customer insights and action with -powered Experience Management. From digital journeys to feedback loops, the team can make smarter, faster decisions that enhance the travel experience for millions of customers. https://www.qualtrics.com/articles/customer-experience/scoot-ai-customer-feedback/?utm_content=1786030963&utm_medium=social&utm_source=facebook

Designing instruments without innovation would B-flat. That’s why Yamaha uses our software to conduct research during product development. See how we’re helping it strike the right chord with musicians around the world, and become #1 in best-selling keyboards. https://www.qualtrics.com/customers/yamaha/?utm_source=linkedin&utm_medium=social&utm_campaign=2026--global--marketing&utm_content=en

Market research 🤝 customer experience. Your CX program can tell you how customers feel, but it can’t predict if your new pricing, products, or plays will win the wider market. See how leading consumer brands pair CX with market research to validate what to build, price, and launch. Register now: https://www.qualtrics.com/events/Turning-CX-Signals-into-Market-Winning-Decisions/

Real populations produce feedback with natural variance, but general models typically flatten it. We built our AI differently. See why it matches real response patterns 12x better than general-use LLMs, and how it can help shorten your research timelines from weeks to days: https://www.qualtrics.com/articles/strategy-research/qualtrics-synthetic-research-model/?utm_source=linkedin&utm_medium=social&utm_campaign=2026--global--marketing&utm_content=en

We can't wait to hear our CEO, Jason Maynard, at the Six Five Summit: AI Unleashed 2026 on August 25-27! This year's Summit is all about moving from AI pilots to production, and Jason will discuss how AI raises the standard for what experience management can deliver in every industry, the measurable outcomes it delivers, and what organizations can prioritize today to get ahead.

You don't want to miss it! Register here: https://www.sixfivemedia.com/summit

Stanford Health Care cut open complaints and grievances cases by 30% and sees 90%+ of digital survey responses within seven days, the result of 15 years spent rebuilding patient experience from the ground up. Now we're collaborating to predict what patients need before they have to ask.
https://www.qualtrics.com/customers/stanford-health-care/utm_source=linkedin&utm_medium=social&utm_campaign=2026--global--marketing&utm_content=en

Customer feedback shows you what happened. Market research tells you what to do next. See how Workday, Bankwest, Gabb Wireless, and Navy Federal Credit Union combined the power of our CX platform with AI-fueled synthetic panels to get validated direction in hours instead of days, cut research costs by up to 50%, and increase NPS by 15 points.
https://www.qualtrics.com/articles/strategy-research/combining-cx-and-research/?utm_source=linkedin&utm_medium=social&utm_campaign=2026--global--marketing&utm_content=en