Oregon Utility Notification Center / OUNC

Filing your locate request online is quick and easy. Follow our step-by-step instructions to submit your request and ensure your digging project starts safely.

Online filing allows you to provide detailed information about your project, track the status of your ticket, and receive timely updates. Make your next project a success by filing online with 811.

Did you know that an 811 ticket only results in public utility lines being marked? That means water, gas, sewer, and telecom lines running from the street to your home or business are covered—but privately installed lines are not.

Private lines may include:
- Underground sprinkler systems
- Propane or private gas lines
- Landscape lighting wiring
- Invisible pet fences

If you’re digging near private utilities, you’ll need to hire a private utility locator to ensure everything is marked before you break ground. Taking this extra step helps prevent costly damage and ensures a safer worksite.

On this Memorial Day, we honor and remember the brave men and women who gave their lives in service to our country.

Did you know that electricity travels at the speed of light?

Explore more fascinating facts about this powerful force that powers our homes, industries, and communities. From circuit basics to electrical safety precautions, let’s shed light on electricity!

https://www.heathelectricalservices.com/news/10-fun-facts-about-electricity

Behind every successful dig is a dedicated team of damage prevention professionals!

There are multifaceted roles within the damage prevention industry, from private utility locators to facility operators.

Collaboration and expertise drive safer excavation practices and protect critical infrastructure underground.

Did you know? The soil beneath your feet holds a wealth of resources. For example, there are over 20 million miles of underground infrastructure in the U.S. alone!

Stay informed and dig with confidence.

Ever wondered what happens after you call Oregon 811? Our Customer Service Representatives (CSRs) process your ticket and coordinate with utility companies to mark underground utilities as part of the safe digging process. Join us in celebrating their hard work and dedication to keeping our communities safe!

Utility companies have varying service areas and workloads, so sometimes facilities will get marked at different times.

Once you submit your locate request, allow time for all lines to be marked before you dig, and don’t dig before you’re sure ALL lines have been marked.

Digging without contacting 811 can lead to serious consequences, including utility damage, service disruptions, and even personal injury. Imagine hitting a gas line or severing a water line—these mistakes can be costly and dangerous.

Always file a locate request before you dig to avoid these risks and ensure a smooth, safe project.

Got questions about 811? We've got answers! Check out our website to learn more about safe digging and how 811 can assist you.

From understanding the marking process to knowing when to file your underground locate request, you'll find everything you need to know to dig safely.

Don't hesitate to reach out with any additional questions.

We know you’ve got a green thumb, but did you get the “thumbs up” to dig that new garden?

Don’t cut corners, remember to contact 811 to have your underground utilities marked before you dig.