What are the opening hours?

Monday 11am - 3pm Tuesday 11am - 3pm Wednesday 11am - 3pm Thursday 11am - 3pm Friday 11am - 3pm

PortTIX Box Office

Your Trusted Local Box Office. Based in the heart of Portland, Maine. We’re here to answer your questions and help you plan your special night out.

Founded in 1997, PortTIX is a locally owned box office based in the lobby of Merrill Auditorium. We’re proud to be the official ticket seller for events at Merrill Auditorium in Portland, Maine, which is home to Portland Ovations and the Portland Symphony Orchestra. See below for more information. Have questions you don’t see listed here or on our website? Email us or call us at 207.842.0800. Gene

ral Ticketing Information
Official Ticket Outlet
PortTIX is the only authorized outlet for tickets to shows listed on this website. Tickets purchased from other sources are not guaranteed to be genuine and are purchased at the patron’s own risk. Tickets purchased from other sources can’t be reprinted or replaced if lost. Buying Online
For the smoothest buying experience, please log in to your account before choosing your seats. If you do not have an account, please create one. Tickets may be purchased online up to 1 hour before each event, unless otherwise noted. Tickets may be purchased over the phone or in person until curtain time for most performances. All sales are final with no refunds or exchanges. In the event of a show cancellation, ticket prices may be refunded at the promoters discretion, but handling fees are non-refundable. Please read our Policies, Terms and Conditions. Beware of the 3rd party ticketing sites and ticket resale sites. These are not legitimate ticket sellers. PortTIX cannot take responsibility for the validity of tickets purchased from unauthorized agents or other sources. If you do not receive a valid ticket from a 3rd party site, we unfortunately cannot guarantee admission to the event. PortTIX believes that customers shouldn’t have to pay a marked up price for tickets. It is therefore sometimes necessary to hold tickets at the Box Office for collection on the night of performance. In these circumstances, the ticket buyer will be required to produce the credit/debit card used for the original transaction and/or a valid form of photo ID to pick up their tickets on the night of the show. PortTIX reserves the right to cancel tickets if we have reason to believe that tickets will be resold on a 3rd party site. We ask all customers to adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders cancelled without notice. Please know that we are working hard to combat scalpers, including occasionally adding captchas. So you may need to occasionally check a box on our website to prove you aren’t a scalper bot! Scalpers have a huge industry and lots of money to spend on deceiving ad campaigns. Therefore, we need your help to spread the word that 3rd party resale sites are not legit and make it harder for true fans to get tickets. A word to a friend or a quick post on social media can do a lot of good. Thanks for helping making sure that true fans get access to the shows they want to see!

05/29/2026

📣 Portland Ovations’ 2026–2027 Season Member Presale Starts NOW! 📣

From music inspired by cultures around the globe to immersive dance experiences and stunning Broadway productions—both brand new and returning favorites (Hadestown, we missed you!)—this season offers something for everyone.

Members can purchase tickets and secure prime seating today by calling PortTIX or logging into their online PortTIX account. Public ticket sales begin Friday, June 26.

🎟️Buy pre-sale tickets and get more info here!: https://porttix.com/whats-on-search/?partner=portland-ovations

05/28/2026

05/26/2026

PortTIX is very proud to work with several local non-profit organizations to sell tickets for various events and venues throughout the Greater Portland area.

Learn more and find out how to support our partners here!: https://porttix.com/partners/

05/21/2026

PortTix will be closed for phone and in person sales Friday, May 22nd thru Tuesday, May 26th in observance of Memorial Day and Staff Training.

We will return to regular hours (11AM-3PM) Wednesday, May 27th. As always,online sales are still avaliable 24/7.

Visit us online at: https://porttix.com/

05/19/2026

Spring has officially moved into 400 Congress St.🌱🐝🌸

It's too nice to stay inside, but we're making it work with lots of greenery and some long awaited Portland sunshine! Swing by in person to buy tickets, and enjoy the best of Downtown Portland while you're at it.

Come see us at 400 Congress Street, Suite A, Mon-Fri, 11AM-3PM.

🎟️Ticket sales and inquires also avaliable over the phone during open hours, and 24/7 on our website: https://porttix.com/

05/19/2026

📢LAST CHANCE!📢

Last chance to save 15% with Early Bird Pricing. Early Bird sale ends Wednesday 5/20!

🎟️Buy tickets here: https://porttix.com/whats-on-search/?partner=bach_virtuosi_festival

05/18/2026

Join Theresa Caputo, recognized as one of the most renowned mediums for over 20 years, for Theresa Caputo Live on May 28th, at 7PM at the Merrill Auditorium! The experience is the awe-inspiring event you won’t want to miss.

🎫Buy tickets here:

Theresa Caputo | PortTIX Get tickets for Theresa Caputo Live: The Experience at Merrill Auditorium. PortTIX is the only authorized ticket agent for Theresa Caputo Live: The Experience in Portland Maine.

05/18/2026

🎻Summer Pass Onsale! 🎻

Early Bird Sale Alert! Purchase your Summer Season Pass for the Portland Chamber Music Festival in the month of May and save 25% off single tickets. It's like getting one concert free!

Single tickets go on sale June 1st, 2026.

🎟️Buy summer pass & get more info here: https://porttix.com/subscriptions/pcmf-summer-season-pass/

05/15/2026

🍀ONSALE NOW!🍀

Tickets for Riverdance’s special 30th year anniversary tour are on sale now!

Audiences will enjoy a unique and memorable performance which blends the traditional and the contemporary, showcasing the skill and passion of the world-class of dancers, musicians and singers in the Riverdance ensemble.

🎟️ Buy tickets and get more info here: https://porttix.com/whats-on/riverdance/

05/11/2026

📢JUST ANNOUNCED!📢

Riverdance is celebrating their 30th year milestone with a special anniversary tour, and they will be bringing their magic to the Merrill Auditorium on January 24th, 2027, at 7:30PM.

Presented by: The Roberts Group

Get a jump on tickets! Pre-sale tickets go on sale on our website tomorrow, Tuesday, May 12, 2026 at 10AM. Use code IRISH to purchase.

Tickets will go on public sale on Friday, May 15, 2026 at 10AM.

🔍More info here: https://porttix.com/whats-on/riverdance/

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Telephone

+12078420800

Website

http://www.porttix.com/

Address

400 Congress Street Suite A
Portland, ME
04101

Opening Hours

Monday	11am - 3pm
Tuesday	11am - 3pm
Wednesday	11am - 3pm
Thursday	11am - 3pm
Friday	11am - 3pm