ProspHire

For years, Medicare Advantage plans focused on improving Stars performance.
Today, many are focused on protecting it. In the latest episode of Soaring to New Health, we explore why the Medicare Stars program is entering a new era, one defined by fewer measures, greater emphasis on outcomes and less room for error.

Joining us are Bill Rayball, Vice President of Government Quality at Highmark Inc. and ProspHire's Andrew Bell for a discussion on:

• Why Stars is undergoing a significant reset
• The impact of CMS's recent changes to the program
• What "Stars fatigue" looks like inside health plans
• Why HEDIS modernization and clinical data readiness can no longer wait
• How executive leadership and cross-functional alignment drive performance

Listen now: https://soaringtonewhealth.buzzsprout.com/

It was a great night at the ballpark with the ProspHire team!

Our Culture Committee hosted a Pirates game outing filled with good food, drinks and even better company. Events like this are a great reminder that strong culture is built through connection and shared experiences.

May is Mental Health Awareness Month: a reminder that caring for your mind doesn’t always require sweeping changes. Often, mental wellness is nurtured through the quiet, small moments woven into each day.

Read on to see how our employees prioritize and care for their mental well-being.

We’re proud to share that ProspHire has been named one of Modern Healthcare’s 2026 Best Places to Work in Healthcare.

This recognition reflects the culture our team has built together: one grounded in collaboration, growth, flexibility and a commitment to delivering meaningful impact for our clients and each other.

Thank you to our incredible team for making ProspHire a place where people feel supported, challenged and empowered to do their best work every day. We’re honored to be recognized alongside so many outstanding organizations across healthcare. Learn more about our culture: https://www.prosphire.com/about-prosphire/culture/

Today we’re celebrating Administrative Professionals Day and recognizing someone who keeps everything moving behind the scenes: Shawn Brickley.

Shawn, your organization, attention to detail and ability to keep us all on track do not go unnoticed. From coordinating the day-to-day to supporting our team in ways big and small, you make a real impact on how we operate.

Thank you for everything you do for our team! We appreciate you today and every day.

Soaring to New Health Season 4 is here!

In Episode 1, "Compliance as Infrastructure, Not Overhead", we’re joined by Jessica Zeff of Simply Compliance and Andrew Bell of ProspHire, to break down what happens when compliance is reactive and what changes when it’s built into operations. Because in today’s environment, compliance doesn’t slow you down; it determines how confidently you grow.

Listen here: https://soaringtonewhealth.buzzsprout.com/

Healthcare doesn’t have a strategy problem. It has an ex*****on problem.

In Season 4 of Soaring to New Health, we’re breaking down where ex*****on fails:

- Policy and regulatory pressure
- Adoption and ownership gaps
- Workforce strain

Because strategy doesn’t fail on paper. It fails in ex*****on. Season 4 launches soon!

Over the past few weeks, we’ve highlighted just a few of the women at ProspHire who are driving ex*****on across healthcare, bringing clarity to complexity and moving critical work forward.

But this work isn’t driven by individuals alone. It’s built by a team. Across Medicaid, Medicare Advantage, ACA, Dental and beyond, the women of ProspHire are leading initiatives, solving problems and delivering results where it matters most.

They are project leaders. Problem solvers. Teammates. Mentors. They are the reason our work moves forward. To every woman at ProspHire, thank you for the impact you make every day.

As Women’s History Month comes to a close, we’re proud to recognize the role you play in moving this work forward. This is the work behind the wins.

Progress in healthcare takes more than ideas. It takes ex*****on.

At ProspHire, Olivia Barkley helps organizations turn complex initiatives into structured, forward-moving work. She brings clarity, discipline and momentum to the teams she supports. Her leadership reflects what women across healthcare demonstrate every day: resilience, focus and a commitment to getting important work across the finish line.

Momentum. Structure. Results.

This is the work behind the wins. Our Women in Healthcare series continues.

In dental healthcare, operational excellence protects both performance and patient experience.

At ProspHire, Lauren Loughney brings clarity and discipline to complex dental practice management initiatives, helping organizations modernize without losing momentum. She’s also a mom of two…a role that reinforces the precision, resilience and follow-through she brings to her work every day.

Precision. Discipline. Progress.

This is the work behind the wins. Our Women in Healthcare series continues.