Televerde

14 years. 900+ dealers. Zero complaints.

That's the Watkins Wellness and Televerde story, and it didn't happen by accident.

It happened because the same people showed up year after year, building relationships, understanding each dealer's business, and delivering a consistent experience every time.

In a world of high turnover and constant change, that kind of continuity is rare. And it's one of the reasons strong partnerships last.

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How Watkins Wellness Sustained Dealer Satisfaction for More Than a Decade See how Watkins Wellness maintained dealer satisfaction across 900+ partners, achieving zero complaints over 14 years through a high-touch support model.

You know that feeling when the pipeline looks healthy on paper ... but something just isn't moving?

Stalled deals are more common than most sales teams would like to admit, and often easier to fix than you think.

Before you focus on finding more leads, it might be worth taking a closer look at what's already in your funnel.

We put together a quick with four practical tips to help identify what's stalling opportunities and how to get them moving again.

Check it out:

eBook 4 Tips to Jump-Start a Stalled Funnel Assess your pipeline health to reinvigorate it creatively and collaboratively. Contact Televerde today!

Your best salespeople aren't on your payroll. They're your customers. 💙

In a world where buyers trust peers over pitches, advocacy has quietly become the most powerful engine in B2B growth. Our latest piece explores how to turn that trust into a real, scalable system.

Check it out 👇

The Future Funnel: Why Advocacy Is the Engine of B2B Growth Advocacy is no longer the final stage of the funnel—it’s the engine of B2B growth. Learn how customer, peer, and employee advocacy drive trust, influence buying decisions, and accelerate revenue in an AI-driven landscape.

What does it take to deliver revenue creation, customer engagement, and business results for some of the world's most recognized brands?

It starts with who you put in the room.

This AZ Big Media article takes a behind-the-scenes look at the training, certifications, and hands-on experience that prepare Televerde team members to support enterprise clients across sales, marketing, customer success, and customer care.

Read the article:
🔗 https://azbigmedia.com/business/televerdes-second-chance-model-turns-incarceration-into-workforce-pipeline/

Then see what that looks like in practice through the experience of one of our customers:
🔗 https://televerde.com/insights/resource-center/how-agility-accelerated-inbound-response-and-built-a-scalable-revenue-engine/

Televerde’s second‑chance model turns incarceration into workforce pipeline - AZ Big Media For more than 30 years, Phoenix-based Televerde has provided incarcerated women from five U.S. prisons with on-the-job training.

Rolling out new technology is the easy part. Getting people to adopt it is where the real work begins.

When Watkins Wellness migrated more than 900 independent dealers to Salesforce, Televerde helped support adoption through training, engagement, and ongoing support across a highly distributed partner network. The results:

→ 80% Salesforce certification within the first year.
→ 900+ dealers supported.
→ 100% dealer satisfaction in early support surveys.

It's a good reminder that successful transformation isn't just about technology. It's about helping people navigate change.

Read the full story:

How Watkins Wellness Scaled Dealer Alignment Across 900+ Partners See how Watkins Wellness improved dealer adoption, achieved 80% Salesforce certification, and supported 900+ partners with a scalable channel partner support model.

Customers don't wake up 30 days before renewal and decide whether to stay. They're evaluating your value every month, quarter, and budget cycle.

In this article, we explore why relationship management alone is no longer enough. Customers need to be able to clearly see, articulate, and defend the value you're delivering. When they can, renewal conversations become much easier. And that's a good thing.

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The Demand Gen Engine: Why B2B Retention Now Depends on Value Realization Retention in B2B now depends on value realization, operational reliability, and measurable outcomes. Learn how modern SaaS companies are reducing churn, improving NRR, and building retention strategies that survive CFO scrutiny.

Empathy doesn't usually show up on a dashboard. But maybe it should.

Securus serves families of incarcerated individuals, one of the most emotionally vulnerable customer populations in any industry. Success depended on more than technology and process. It required people who could connect with customers during difficult moments.

And when customers feel understood, performance metrics tend to move in the right direction.

→ Call abandonment dropped from 27% to 4.8%
→ Service levels improved
→ Costs decreased

The lesson is simple: empathy isn't just good for people. It's good for business.

Read the full story: https://televerde.com/insights/resource-center/how-securus-transformed-customer-service-without-compromising-empathy/

We’ve always believed in the work we do. It’s nice to see it measured independently.

A recent study by Forrester Consulting found that organizations working with Televerde achieved:

→ 71% ROI over three years.
→ Up to $20M in additional annual revenue.
→ $16.2M in operational efficiencies.
→ Payback in less than six months.

Behind every number is a team that shows up every day, solves problems, builds relationships, and delivers for our clients. Take a look at the full study:

Total Economic Impact™ of Televerde: See the Results Clients Have Achieved Unlock growth with Televerde! See how our clients achieved 71% ROI, $20M revenue gains, and $16M in savings. Explore the TEI study now!

Picking the wrong demand gen partner is one of the most expensive mistakes a marketing team can make, and it usually doesn't show up until months after you've signed the contract.

We just published a guide walking through exactly how smart CMOs evaluate and choose the right partner: what questions to ask, what red flags to watch for, and what to audit before anything gets signed.

If you're in marketing or sales and have ever wondered why some agencies deliver and others just deliver reports, this one is worth a read.

Check it out →

How CMOs Choose the Right Demand Generation Partner Vanity metrics and outdated agency models can cripple your pipeline. Use this expert vendor evaluation guide to help CMOs identify effective demand generation partners.

We're so proud of our Chief People Officer, Yolanda Slan, for sitting down with the ROI of DEI podcast to share the Televerde story.

In just 29 minutes, she covers what our model is really about: recruiting and developing incarcerated women into skilled professionals, holding high standards, and proving every day that purpose and performance are not in conflict.

If you've ever wanted to hear someone explain the heart of what we do and why it works, this is the episode to share with someone who needs to hear it.

🎧 Listen here → https://open.spotify.com/episode/5inXbxJVXSK8EPvq6MpSWC