Remote Jobs

Remote-Work From Home- Licensed Health Insurance Agent-VA - job post

Job description

Dialog Direct, a Qualfon company, is hiring immediately for Health Insurance Sales professionals to work from home (100% remote) Our Representatives will have virtual paid training from their home in Virginia

Hourly pay rate - $20/hr

Our Mission

Qualfon, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission to make each person's life better.
Company Computer provided while working with us
Our typical first-year agents earn $3,200-$4,000 a MONTH
No cold calling
No chargebacks
Lucrative Sales incentives
Paid training
All team members can further their education and earn a college degree through the Qualfon University scholarship program
Team members have FREE access to personal and professional support through the Qualfon Care Coaches
Last but not least, Qualfon is dedicated to ensuring all team members have Fun@Work!

What you will be doing

Answering inbound phone helping individuals in understanding their coverages and selecting the right products, services
Making outbound calls to follow up with customers
Demonstrating compassion when assisting individuals
Building customer relationships, earning their loyalty and trust
Assist with workflow of applications for Medicare consideration answering questions as it relates to policies
Work experience in a sales position, where sales skills were demonstrated
Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance·
Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude

Work at Home Requirements

Must live in the state of Virginia

High-speed Internet via wired ethernet connection, no Wifi, Satellite or Hot spot
Upload speed of 3 Mbps; Download speed of 10 Mbps
The Internet service provider (ISP) must be highly stable with 1% or less packet loss
Latency under 100ms.
Must have available cell phone, tablet or landline required for Multifactor authentication

What skills you will need

Active Health or Health & Life Insurance License in the state you reside
6 months Sales Call Center experience required
Healthcare experience – Medicare, Affordable Care Act, Individual
2-year Sales experience minimum with inbound sales focus (outbound preferred)
Proven oral & written communication skills
Ability to complete mandatory instructor lead training program-4 weeks of training and 1 week of nesting·
Must be able to successful pass client specific assessment
Comfort with desktop computer system
Must be able to type at least 25wpm/90% accuracy

At least 18 years of age or older
High School Diploma or GED

Full Time -Hiring Immediately

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Schedule:

8 hour shift
Weekend availability

Supplemental Pay:

Bonus pay

COVID-19 considerations:
100% Remote

>>>Apply For This Job Check The Link In The First Post In Our Page

Customer Service Work from Home - job post
Full Job Description

Position Summary

The Customer Service Representative 2 plays a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. The goal for the Customer Service Representative 2 is to ensure that the orders of our alphabroder/Prime customers are placed and processed with accuracy and on-time to meet the customers needs. The Customer Service Representative 2 builds a trusted relationship with the customer adding tremendous value to the customer experience, partnering to make alphabroder/Prime the clear choice for promotional Hard Goods and Apparel. The Customer Service Representative 2 advocates for the customer serving as their liaison with the sales team and the internal alphabroder/Prime Operations team. This is a Work from Home position.

Responsibilities

Excellent verbal and written communications skills required to handle high volume of inbound and outbound calls as well as emails/chats.
Provide targeted account customers with any assistance as needed during the sales process utilizing professional, positive attitude, courteous, responsive and accurate service to our customers.
Troubleshoot and provide mutually beneficial resolution to any escalated issues an order may face within department /company guidelines.
Provide proactive solutions by presenting new or additional products and services to target account customers, Inside Account Team, Outside Sales Team
Communicate issues to counterparts in Inside Account or field Sales to ensure transparency of the customer experience
Research billing or payment inquiries
Foster a relationship with the key representatives of the target accounts, Inside Account Team, Outside Sales Team working on strategies for enhanced service in collaboration
Take inbound general sales calls as needed; providing backup for Customer Service Department
Interact/liaison for the corporate Operations group.
Track issues relating to procedural, product and system trends as to provide concentrated accurate information for process and quality improvement back to Call Center management, Training and Development, and Operations department.
Respond to customer inquiries, which may include, but is not limited to returning customer phone calls as well as emails.
Attend all departmental meetings and contribute topics for discussion.
Participate in special projects and perform other duties as assigned, as directed by Call Center Supervisors or Senior Call Center Manager.
Communicates with company representatives to assist and resolve customer inquiries and make decisions based on procedure
Be available through the established hunt group to service customers in a proactive manner through inbound/outbound telephone, FAX, or internet mediums.
Provide superior internal/external customer service to every customer every time by using relationship building techniques and proper phone / email etiquette
Use business system application to process, update and enter customer orders and inquiries in a timely and accurate manner. (fdm4, netsuite, websites, crm, inksoft, live chat, UPS, customer specific portals-4imprints, Innerworkings, Geiger/Crestline, Lands End, Staples)
Identify basic customer concerns and research resolutions Utilize proper follow-up skills with customer inquiries by returning customer phone calls in a timely manner.
Provide management with feedback regarding customer concerns and proposed resolutions.
Assist with sales calls/emails, claims calls/emails, shortage calls/emails, backorder calls/emails, drop shipments, internet order inquiries and process pricing requests.
Cross-selling and up-selling by assisting customers in finding product that satisfies their needs.
Must meet all benchmark standards set forth by management.
Adhere to all company policies and procedures.
May be assigned special projects/assignments as the need arises.

Qualifications

High school diploma and ability to complete training at alphabroder/Prime as well as a learn to use related programs .
Strong time management skills; ability to manage multiple tasks and meet multiple deadlines
Excellent communication skills, both verbal and written to ensure clarity
Creative thinking skills, ability to think outside the box
Good problem-solving skills
Strong negotiating skills
Must possess good typing and math skills.
Self-starter who is able to work independently initiating projects and ideas
Excellent organizational skills and attention to detail
Goal-driven with ability to work under pressure
Team player
Ability to interact professionally with a diverse group of colleagues
Must be available for the first 5 weeks of training without any absences

Work Environment Criteria

Existing High Speed Internet access at home
Quiet, noise-free home office space that is free of distraction
Ensure that the equipment necessary to perform the work is in the designated area;
Adhere to assigned work schedule (inclusive of lunch & break)
Make advance arrangements for dependent care to ensure a productive work environment. Keep personal disruptions such as non-business telephone calls and visitors to a minimum;
Ensure that the home office is a safe place to work.

>>>Link to apply In our Page

Remote Customer Service Rep - Work from Home

Job Description

ERS Customer Advocate I – The Auto Club Group
What you will do:
Be someone’s hero every day!

Be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members when they call for emergency roadside assistance.

You can make a difference by helping our members during stressful situations. Come to the rescue by:
Providing superior customer service during every member interaction.
Responding to a high volume of emergency road service requests in a call center environment.
Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.
Analyzing member accounts to determine additional products and services that benefit the member.
Exceeding performance metrics by following our detailed call intake process and efficiently working through calls in a timely fashion.

With our powerful brand and the mentoring we offer, you will find your position as an ERS Customer Advocate I can lead to a rewarding career at our growing organization.

How you will benefit:
To prepare you for this exciting opportunity, we offer:
Full-time paid Training (4 Weeks) beginning September 15, 2022
Hours during Training (4 Weeks) Monday through Friday from 8:30am – 5:30pm EST
Various Afternoon/evening/weekend shifts available after training
Voluntary overtime opportunities

As a reward for your passion and commitment, we offer:
Competitive base pay of $19.00/hour to start + shift premium for evening and overnight timeframes.
Comprehensive benefits package to include Medical, dental, and vision benefits, matching 401(k), paid time off, holiday pay
Corporate Incentive Program
Complimentary AAA membership
Employee Referral Bonus
Employee recognition program

Qualifications

We’re looking for candidates who:

High School diploma or equivalent work experience

Six months of customer service experience

Call center experience preferred but not required

Ability to provide a high level of customer service in a professional environment

Ability to cross and upsell member benefits

Ability to navigate through a P.C. and multiple applications

This is a challenging and rewarding position that requires passion and commitment to the well-being of others. Do you like working in a fast pace environment? Are you good at making decisions and offering solutions? Are you reliable and punctual?

What it’s like to work for us:

We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.

All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.

Who we are:

The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.

The Auto Club Group has established four long-term enterprise goals:

Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the “flagship club” of the AAA Federation

Apply today to join a company that has been trusted for over 100 years and provide peace of mind to our members during life’s journey!

Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, s*x, gender identity, s*xual orientation, national origin, disability or protected veteran status.

>> Pay $25 - $50 Per Hour> No Experience Required>Work From Home

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>> Pay $25 - $50 Per Hour> No Experience Required>Work From Home

Online Social Media Jobs
>> Pay $25 - $50 Per Hour> No Experience Required>Work From Home