Callzilla

Did you know that South Africa has 11 official languages? On September 24th, Heritage Day is celebrated, this day was chosen as a day to celebrate, share, and honor all of the cultures that exist in South Africa.

Wanna be a Callziller? Tag your bestie at work

No one knows when natural disasters will come, but will always be prepared

Today, we acknowledge the importance of work and the contribution we make from various professions. Tell us, what do you like most about your labor?

In Callzilla we recognize the greatness of women in all areas, today we celebrate the achievement of the Colombian women's soccer team reaching for the first time the quarterfinals in the women's soccer world cup.

Callziller Quick Tip: Did you know 55% of our management are women?

Today, history in reminds us of the importance of unity and resistance in the pursuit of a more equitable and just world. That's why we pay a heartfelt tribute to those brave women who, through their voice and action, have driven significant changes in society.

Our SVP of Sales, Bob Guarnieri, is bringing you the latest on industry trends when it comes to choosing your outsourcing location. Check out his article on what sets Bogotá apart.

Nearshore Outsourcing: What Sets Bogotá Apart from Other Locations Now that the industry is seeing a stronger preference from clients for Nearshore location solutions it is important to understand why.

Gain insight on Callzilla’s environment straight from the perspective of one of our Agents. Vanessa Trujillo discusses the transition, her new work environment, and plans for the future in this sit down with our writer, Alex Cubas.

Working from Home with Vanessa Trujillo Reflecting on 2020, no one expected this past year would change so many things in our lives, starting with working from home.

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Callzilla revamped the for an Ed-Tech client with a goal of improving and decreasing costs. We measured the bot's performance over 4 months based on it's capabilities and some manual optimization, and compared it to the year's performance overall.

EdTech Case Study In this download, you'll find details on how Callzilla revamped the ChatBot for a high profile Ed-Tech client with a goal of improving customer experience and decreasing costs.

We are happy to welcome another strong leader into the Callzilla family! Andrea has 15 years of leadership experience in HR, and we are lucky to have her multi-cultural insight. Check out the full post for more on Andrea’s background, her leadership style, and her passion for Salsa!

Welcome Andrea Osorio as Callzilla’s Senior HR Manager We are happy to welcome another strong leader into our Callzilla family! Andrea, our Senior Human Relations Manager.

We are proud to announce Callzilla's participation in the 2021 Stevie Awards, bringing home the Bronze award for Contact Center or Customer Service Outsourcing Provider of the Year. Congratulations to all winners, and we look forward to another successful year!

Callzilla wins bronze Stevie® Award for Sales & Customer Service Callzilla was presented with a Bronze Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year category.