CWT

Packed with micro and macroeconomic trends, data and expert analysis to underpin 2025 pricing, the CWT GBTA Global Bsuiness Travel Forecast helps you budget and build your program for the next 12 months. With insight into pricing for airfares, hotel rates, ground transport and meetings, you'll be one step ahead of the curve.
Download the forecast now: https://bit.ly/4epuGEq

The 2025 CWT GBTA Global Business Travel Forecast highlights the stabilization of elevated business travel prices, which have become the new baseline due to various global factors. While price growth is expected to moderate through 2025, buyers must adapt to this new environment, focusing on sustainable, value-driven travel strategies as business and leisure travel dynamics shift.
Read the full report: https://bit.ly/4epuGEq

Transforming travel data into actionable insights is crucial for informed decisions and better traveler experiences. However, outdated analysis methods often hinder progress. Traditional data extraction and manual reporting lead to stale data, inefficiency, and errors.

To overcome these challenges, focus on data quality, automated content creation, and advanced analytics tools. Ensure your data is accurate and timely, develop real-time reports, and use the right technology for efficient data management.
By establishing these practices, you can unlock the full potential of your travel data.
Learn more:

Fine Figures: How to get the most value out of your travel data The right data analysis can transform decision-making and traveler experiences, but first, the fundamentals. What are tangible steps you can make now to improve your analytics?

Navigating through the ever-changing costs of business travel? We've got you covered!
CWT and Global Business Travel Association - GBTA have excellent resources at your disposal. Look out for our 10th anniversary 2025 Global Business Travel Forecast, launching next week.

Laughter and merriment fill the air as you celebrate a new corporate brand with colleagues. An event has been planned that has taken your breath away with the experiences. You are feeling such amusement with beach parties in the sun, fireworks filling up the Cannes sky and the pinnacle – a Black Eyed Peas concert. Thinking about the fun future with this company brings a thrilling feeling of delight.​​​

🎶 We've got a feeling, your event's going to be a good one!
​​See how CWT M&E can help you reward your teams, providing a once in a lifetime experience. ​​

Events that excite An experience to bask in mutual admiration

Gen AI is hailed by some as a panacea for efficiency, transparency, and personalized service. Tools like Google Genesis and Chat GPT are transforming travel management by integrating disparate data strands like traveler preferences, corporate guidelines, and trip details to deliver personalized experiences like never before.

Like the internet in the 1990s, now is a defining moment for tech and a chance to reinvent how we do things in all areas of life. But as with any flashy new build, foundations matter, and algorithmic bias in AI-powered decision-making "poses a significant threat to various aspects of our working and traveling lives,” says Matthew Newton, CWT’s VP IT architecture.
Read more and heed Matthew's warning:

Fair Play: How to spot and prevent Gen AI bias in business travel Generative AI, Self-Sovereign Identity (SSI), and Blockchain will have the biggest impact on global business travel posits a new white paper by CWT and BTN, Emerging Technologies in Corporate Travel.

2025 foresees an equilibrium in business travel! As announced in the GBTA Convention, Atlanta, expect easing price fluctuations and travel growth aligned with global economic trends - a sign of more predictability and manageability in corporate travel planning. Stay informed and adapt your strategies for this future shift.
Watch the full convention education session in readiness for 10th anniversary launch of the CWT GBTA Global Business Travel Forecast 2025.

Peak to Plateau: What’s driving moderating business travel costs? Business travel is undergoing significant shifts, making it crucial for companies to stay informed about evolving trends and insights that can help to plan and budget effectively leading up to 2025.

That feeling when you receive respect and accolades for hard work—it can’t be matched. Nothing showcases admiration as much as an incentive trip that, not only celebrates you, but opens up a completely new experience. Meeting the Embera people in Panama and learning from their ancient culture and traditions gives unmatched forever memories. An experience that brings very different people together to bask in mutual admiration.​​​

Craft rewarding memorable experiences for your employees with the help of CWT Meetings & Events.

Events that excite An experience to bask in mutual admiration

CWT's tech leaders discuss the hype and potential of generative AI (Gen AI) in business travel, noting its ability to make accurate predictions and deliver fast results, despite the inevitable cycle of inflated expectations and disillusionment. They emphasize the importance of quality data, robust validation, and the convergence of business and technology communities in harnessing Gen AI's vast potential for productivity and insights.

Overhyped or underrated? CWT tech leaders on Gen-AI in business travel “Large language models are like a detective story,” said Matthew Newton, CWT’s VP and Chief Architect on a Business Travel Show panel in June 2024, “Gen AI allows you to predict the whodunnit.”

At the recent GBTA Convention, we shared how global business travel is normalizing after pandemic-driven disruptions. Price volatility is moderating, and travel patterns are leveling out. With growth in business travel now aligning with broader economic trends, companies can plan for a more stable future leading up to 2025. Watch in full:

Peak to Plateau: What’s driving moderating business travel costs? Business travel is undergoing significant shifts, making it crucial for companies to stay informed about evolving trends and insights that can help to plan and budget effectively leading up to 2025.

Belonging is a feeling difficult to express and yet apparent and palpable when it's felt. Being invited with your coworkers to a summer party is an invaluable opportunity to bond and get to know each other outside of the office routine. And, when the venue is a theme park with so many attractions, laughter is guaranteed. ​
“All under the same sun” was the slogan of 24 summer parties in different cities for our client to celebrate all their employees—all 10,000 of them!​

See how CWT M&E can help you reward your teams by creating great occasions to bond and feel a sense of belonging.
https://bit.ly/4fTtoDc

The smile on your face is getting bigger and bigger as you enter the resort. You are going to spend three incredible days learning about new products, but above all, having a great time. You can sense the space full of energy, the air filled with excited conversations and the subtle scent of the Thai-inspired venue. An extrovert robot welcomes you and invites you to take a selfie. The joy has just started!

​Uncork your team’s emotions 🍾 and see how CWT Meetings & Events can bring joy to your people with rewarding events that provide a once-in-a lifetime experience.
https://bit.ly/4fLoPLg

Creating a robust reporting system requires three fundamental pillars: data, content, and tools. Senior Data Product Manager at CWT, Logan LaBonne, highlights that when these elements work together seamlessly, even at a basic level, they can generate significant insights and actions. From managing operational costs to ensuring traveler well-being and sustainability, the right data analysis can drive better decision-making. Start with the basics and lay the groundwork for advanced analytics.

Fine Figures: How to get the most value out of your travel data The right data analysis can transform decision-making and traveler experiences, but first, the fundamentals. What are tangible steps you can make now to improve your analytics?

With the growing complexity of data, businesses often lack the necessary expertise to interpret it effectively. However, emerging tools like AI and automated analysis are bridging this gap, offering intuitive, user-friendly solutions that enhance Business Intelligence and decision-making.
Ready to bridge the data literacy gap in your organization? Read more:

Demystifying Data: Emerging tech to empower data literacy for business users There are 3 fundamental pillars to a quality reporting system; comprehensive, accurate and timely data, relevant, clear and actionable content, and it’s important to deploy the right tool to manage data and content.

“CWT’s data & reporting is far and away superior to other TMCs. The self-service model is what attracted us to CWT...I can go and build my own reports and get my own data."

Unlock the power of data with Analytics.
Experience the difference with CWT.

Analytics | Business intelligence and reporting | CWT Analytics is our cloud-based intelligence and reporting solution that delivers flexible, dynamic, real-time analytics and insights for travel managers.

Adriana Magill is an exceptional Client Director at CWT, leading the way in Life Sciences travel management. Her background in the hotel industry and expertise in travel categories have solidified her partnership with Danaher, a global life sciences leader. Read how Adriana and the team helped transform their travel program:

Life Sciences innovator Based in Canada, Adriana is an experienced Client Director for one of our top customers in the Life Sciences industry. She started her career in the hotel industry before moving to CWT to manage a broader range of travel categories including air, car, technology, and related trends. In a short time,...

Imagine that you are invited to a party, but not just any party. A baroque party inspired by Vivaldi’s Four Seasons concert. A themed evening built around Autumn, Winter, Spring and Summer, with performances carried out by musicians, dancers, acrobats and singers. One of those nights where your eyes open wide in amazement. An illustrious musical, gastronomic and artistic experience amazing 300 fortunate attendees.​​
https://bit.ly/3YuWAds

Let's craft memorable experiences together!​​

See how CWT Meetings & Events can organize amazing parties, providing a once-in-a-lifetime experience.

CWT's Erica Antony, Chief Product Officer, took some time out at GBTA Convention to join Monisa Cline in the GBTA Broadcast Studio, where they discussed the impact of remote work and employee well being, accessibility in travel, and AI's transformative impact.

Watch the full interview 📽️

Erica Antony from CWT in the Broadcast Studio at GBTA Convention 2024 Erica Antony, Chief Product Officer at CWT at GBTA Convention 2024 | Atlanta to explore business travel news and industry updates.

Gen-AI's potential in business travel is vast, offering significant productivity boosts and rapid deployment, but it's also subject to waves of hype and disillusionment, similar to past tech trends. Experts emphasize the importance of high-quality data and cautious implementation to realize its benefits, while acknowledging that only a fraction of experimental ideas may succeed. Read what the technology gurus at CWT have to say on it:

Overhyped or underrated? CWT tech leaders on Gen-AI in business travel “Large language models are like a detective story,” said Matthew Newton, CWT’s VP and Chief Architect on a Business Travel Show panel in June 2024, “Gen AI allows you to predict the whodunnit.”

How many days until departure? As the date approaches, anticipation morphs into a full-blown case of "can’t-wait-ness." It’s a delicious kind of impatience, where every day feels like a step closer to something extraordinary. Already envisioning the destination, the activities and the connections. There’s something incredibly uplifting about looking forward to an event that promises an incredible destination, amazing activities and team-building in such a unique way.​

The promise of a cherished experience makes the wait almost unbearable—but in the best possible way. The mere feeling of anticipation brings a big smile. ​
https://bit.ly/4fkwsbc

​Let’s create memorable experiences together!​

​See how CWT Meetings & Events can help you reward your teams, providing a once-in-a-lifetime experience.

Events you can't wait for Unforgettable experiences in Cape Town

Years of dedication, honing skills and training for the biggest event of your career – no, not the athletes, our CWT teams who are currently in Paris covering the 2024 Summer Olympics!
CWT has a 25-year legacy of servicing sporting organizations worldwide. For this globally significant event, our specialists are coordinating the travel itineraries for the entire event and gearing up for the Paralympic Games starting on 28 August.
It’s sure to be gold medals all round!
Want to read other success stories and find out how we can help your travel needs? Connect with us:

Media, entertainment and sports travel | CWT Need to move film crews, television equipment, news teams, or sports squads? Dedicated and highly specialist teams provide confidential and secure travel services, including white-glove VIP service, 24 hours a day.

Generative AI, SSI, and Blockchain are transforming global business travel by enhancing traveler experience, cost control, and service delivery, according to a recent white paper we produced with BTN. However, addressing algorithmic bias is crucial to ensure equitable access and avoid disparities in budget allocation and employee well-being, making fairness in AI a top priority for future travel management.

Fair Play: How to spot and prevent Gen AI bias in business travel Generative AI, Self-Sovereign Identity (SSI), and Blockchain will have the biggest impact on global business travel posits a new white paper by CWT and BTN, Emerging Technologies in Corporate Travel.

There is no doubt that major sports events attract widespread global attention, and it’s not just the athletes that need to bring their A-game! Whether handling the travel for teams, officials, organizers or spectators, we like to think our dedicated Sports travel counselors are at the top of their game.

Three of the biggest sporting events of 2024 have already taken place and we are honored that our clients have entrusted us with travel management for them! What are we talking about? We'll give you some clues:
• This Super US event didn’t gamble with travel plans, and, a fun fact for you, the day it’s held is second only to Thanksgiving for food consumption – that sure would need a lot of bowls!
• We said ‘Guten Morgen’ and then ‘Adios’ to the 24 teams competing in this tournament, comprising 51 games across 22 separate matchdays
• The 10,714 competitors taking part in this event are doing it for the love of their sport in the City of Love, which last hosted the event a Century ago

Find out how we delivered exceptional value and service in managing complex and high-profile sports travel projects.
https://bit.ly/3W1vSbo

Media, entertainment and sports travel | CWT Need to move film crews, television equipment, news teams, or sports squads? Dedicated and highly specialist teams provide confidential and secure travel services, including white-glove VIP service, 24 hours a day.

Unlock the full potential of your organization's meetings and events with our expert insights on Strategic Meetings Management (SMM).

In today's dynamic business landscape, having a robust SMM program is not just beneficial, it's essential. Whether you're navigating geo-political uncertainties or seeking to optimize existing strategies, our top tips will guide you towards success.
Get them here 👇

Tips For A Top-notch SMM Program | Blog | CWT Meetings & Events Our latest figures show 54% of companies have benefited from Strategic Meetings Management. Here are some tips that will allow you to create a killer program and benefit from its many perks:

You just received an invitation to take part in your company's next incentive trip - WOW!
Two months to go to spend a week in an incredible destination. After perusing the agenda, your eyes pop 👀 You just can’t believe your luck to work for a company that offers such incredible trips to their employees. The EXCITEMENT is tangible!​
https://bit.ly/3A60xLL

Let's craft memorable experiences together!​

See how CWT M&E can help you reward your teams, providing a once in a lifetime experience.

Regulatory changes in the pharmaceutical industry call for agile and innovative meetings and events. Working closely with our customers in pharma, biotechnology, medical devices, healthcare services and humanitarian organizations, we strive to keep up with the key trends shaping their meetings management.

Jessica Weller, Senior Director Life Sciences/Pharma, Global Strategic Customers at CWT Meetings & Events, spent two decades in travel and meetings, most recently pioneering a combined travel and meetings program for a major pharmaceutical client across 34 countries. Jessica manages multiple strategic global programs helping to maintain a 98% client retention rate and 42% growth rate for M&E life sciences clients. She is on the Pharma Forum advisory board EMEA and US, sharing best practices and developing future trends.

Here, she describes the changes underway and the specific needs of Life Sciences companies.

An M&E expert’s vision on innovation and agility in travel and meetings for Life Sciences/Pharma Jessica Weller, Senior Director Life Sciences/Pharma, Global Strategic Customers at CWT Meetings & Events, is asked to describe the changes underway and the specific needs of Life Sciences companies.