PBX.IM
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AI-powered omni-channel communication for sales and support teams - trusted in 140+ countries to drive growth.
Calls, SMS, WhatsApp, and more, all in one platform.
Most call issues are only visible after the call ends. PBX.IM Call Monitoring puts your supervisors in the room while it's still happening 👉https://www.pbx.im/features/call-monitoring
Live dashboards, listen-in, whisper, barge-in, and real-time AI transcription, all from one place. See it. Coach it. Control it. In real time.
05/29/2026
Teams handles your meetings. It can't call a client's phone, not without PSTN connectivity.
Our new guide breaks down all three options and walks through the full Direct Routing setup with PBX.IM.
✅ 150+ countries
✅ Free plan available
✅ Setup in under 1 hour
Read the full guide → https://www.pbx.im/blog/pstn-calling-microsoft-teams
Your call routing shouldn't live across 10 different menus. PBX Studio gives you one visual canvas to build, connect, and manage your entire call flow. Drag nodes, configure inline, see exactly where every call goes.
New flow or live edit. It all happens in one place. 👉 https://www.pbx.im/features/call-flow-builder
05/22/2026
ITW 2026 is a wrap. Thank you to everyone who connected with Boris in National Harbor. Whether you're moving voice traffic, scaling SMS, or looking for a more reliable interconnect partner, we're here to make that easier. Looking forward to building on these conversations.
Your call flow, finally visual. Drag. Drop. Connect. Go live ➡️ https://www.pbx.im/features/call-flow-builder
PBX Studio lets you design your entire call flow on one visual canvas. This is just the first, more Call Flow Builder videos coming soon...
05/15/2026
Global connectivity is what we do every day. Boris Goldzamd will be at ITW 2026 in National Harbor, MD, May 19-21. Reach out to schedule a meeting and let's talk about what PBX.IM can do for your business.
05/13/2026
Microsoft Teams works for a lot of teams. But it's not always the right fit. We compared 10 alternatives by price, features, and deployment so you can see exactly what else is out there. Full breakdown here 👉 https://www.pbx.im/blog/best-microsoft-teams-alternatives
Scattered WhatsApp messages. Missed follow-ups. No accountability. There's a better way.
PBX.IM gives your team one shared WhatsApp inbox with CRM sync, call and message handling, and real-time analytics. All in one place.
👉 https://www.pbx.im/features/whatsapp-business-messaging
04/30/2026
PBX.IM routes US-to-China calls through 17 global data centers at $0.10/min. Call recording, CRM sync, and WeChat integration included. No hidden fees.
Traditional carriers charge $1.50+/min. That's $750/month for a team making 500 minutes of calls. Consumer apps like WhatsApp and Skype get blocked inside China.
Full breakdown here: https://www.pbx.im/blog/how-to-call-china-from-usa
Your website visitors shouldn't have to fill out a form just to talk to you. The PBX.IM Contact Us Web Widget adds a live call button to your site in minutes, no coding needed. 👉 https://www.pbx.im/services/contact-us-web-widget
Visitors click, your team answers. After hours, calls go to voicemail and land straight in your inbox.
One click. Real conversations. Zero missed leads.
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Miami, FL