Wiretap Telecom

Be honest… how much time are you wasting fixing your phone system?

If your PBX/provider has you explaining call failures, dealing with spam flags, waiting on support, or constantly patching issues… it’s not a glitch—it’s the system.

We’re hearing it more and more from MSPs: the platform that was supposed to help is now slowing everything down.

At Wiretap Telecom, we help you move forward.
• Migrate off underperforming PBXs
• Evaluate better-fit phone system vendors
• Improve call delivery and reduce blocking
• Simplify billing, routing, and compliance

No rip-and-replace overnight. No pressure. Just a smarter path.

If your current system is becoming a liability instead of an asset… let’s talk.

wiretaptelecom.com/schedule-demo

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Protect your calls. Protect your margins.

Voice isn’t just about uptime anymore. It’s about:
- STIR/SHAKEN compliance
- Call attestation integrity
- Spam mitigation policies
- Clean billing and margin visibility

At Wiretap Telecom, we give MSPs:
- Carrier-level support that understands SIP
- Built-in STIR/SHAKEN processes
- KYC handled correctly from day one
- Clear pricing (DIDs, E911, CNAM, usage)
- Billing that doesn’t create accounting headaches

You manage the client relationship. We manage the carrier, compliance, and complexity.

That’s what a telecom partner should look like.

wiretaptelecom.com

We’re seeing more MSPs come to us lately — and it’s not by accident.

With February 17 approaching, STIR/SHAKEN enforcement is forcing Attestation Level C risk, which is virtually a GAME OVER situation. In many cases, carriers will start signing your calls with Attestation C if you're a reseller.
As a carrier, we have a solution to keep your calls flowing by avoiding Attestation Level C while maintaining FCC compliance.

That's right, we’ve planned ahead by making compliance achievable without breaking existing MSP relationships.

Contact [email protected] to learn more!

Happy Holidays from Wiretap Telecom!

As we wrap up the year, we’re grateful for the partners, MSPs, and customers who trusted us to keep their businesses connected.

Wishing you a season of rest, celebration, and time with the people who matter most. Here’s to an even stronger and more connected 2026!

Signing calls comes with responsibility.

As FCC enforcement increases, carriers and their partners are being held to higher standards, whether they are ready for it or not.

Wiretap Telecom takes a firm stance on compliance and how we support partners in navigating these realities without unnecessary disruption.

👉 https://conta.cc/3MISv1x

wiretaptelecom.com

As MSPs wrap up planning for next year, one question keeps coming up in conversations: “What’s our telephony strategy for 2026?”

Voice is usually the quiet part of the stack... until a port drags, a carrier ghosts your ticket, or a client calls you before your coffee hits the table. Most MSPs haven’t revisited their telecom setup in years, and that’s where the hidden friction lives.

Your voice infrastructure should make you look good to your clients, not create more fires.

If you’re tightening up your 2026 offering and want a quick sanity check on your telephony approach, Wiretap Telecom is happy to help.

This Thanksgiving, we’re reminded that the most meaningful connections aren’t just digital.

Whether it’s family, friends, or colleagues, we’re grateful for every connection that helps us grow stronger together.

From the Wiretap Telecom team: thank you for being part of our network.

On Veterans Day, we honor those who have served our country with honor, courage, and commitment. Their dedication, teamwork, and leadership reflect the same values we uphold at Wiretap Telecom—connection, reliability, and service that makes a difference.

We’re proud to recognize the veterans within our community and across the nation who continue to lead and serve, both on and off the frontlines.

🎉 Exciting news! Wiretap is welcoming a new team member! Let's show him some love!

If your texts aren’t 10DLC registered… they might not be delivered.

Carriers are cracking down on unregistered SMS.

Get your numbers registered, so your messages actually reach people.

🔗 Connect with us to get started: wiretaptelecom.com

📞 Tech Tip Thursday: Why Your Calls Might Show as “Spam Likely” and How to Fix It

Ever had customers say your calls show up as “Spam Likely” or “Scam Risk”? 😬

It’s frustrating, and it can cost your business valuable connections.

Here’s what’s happening:

Carriers and analytics providers use call behavior patterns (like call volume, short call durations, or complaints) to detect potential spam.

If your number gets flagged, it can display as Spam or Scam on recipients’ phones, even if you’re a legitimate business.

✅ The Fix: Register Your Numbers

The Free Caller Registry is a portal used by the major analytics companies (Hiya, First Orion, TNS).

By registering your business phone numbers:

You prove you’re a legitimate caller

You can request your caller ID reputation be reviewed

You reduce the risk of being mislabeled as spam

📌 Pro Tip: Also make sure your business name, number, and calling practices are consistent and accurate across the web and phone systems.

🔗 Register here: https://www.freecallerregistry.com

Tech Tip Thursday 🚀

Good VoIP isn’t just about having “fast internet.” Speed tests tell you bandwidth, but they don’t measure what really impacts call quality.

Here’s what to check instead:
🔹 Packet loss – When data packets never arrive. Even 1 to 2 percent loss can create choppy or robotic audio.
🔹 Jitter – When packets arrive at uneven intervals. This can cause delays, echoes, or words cutting out.
🔹 Latency – The delay between sending and receiving. Above 150ms, conversations feel awkward.

✅ Run a packet loss and jitter test alongside your speed test. A stable connection matters more than raw speed.

Crystal clear calls start with a healthy network.