Extenteam

Excited to share that our Founder, Ari Eryorulmaz, will be at Scale with AI in Brighton, UK on June 9th, 2026!

We'll be there talking about our 24/7 AI and human guest communications and our orchestration layer for short-term rental property managers, and we'd love to connect while we're there.

If you're attending, book some time with Ari to chat about how you're using AI across your properties and how Extenteam can help.

📅 Book time with Ari: https://hubs.li/Q04jC49F0

Yesterday, we gathered a small group of Orlando STR operators at The Citrus Club for something a little different.

No slides. No pitch deck. Just an honest conversation over lunch about what it actually looks like to run a short-term rental operation in 2026 - where AI fits in, where humans are irreplaceable, and how we navigate the space in between.

The conversation was real, candid, and exactly the kind of dialogue this industry needs more of. It reminded me why I love this community so much.
And honestly? This feels like just the beginning. ✨

We're officially kicking off the Orlando STR Operators Club - a space for local operators to connect, share, and grow together.

📅 Save the Date: September 23rd

We're hosting a Happy Hour the evening before FAVR's Vacation Rental Xtravaganza kicks off - and this will be our official first gathering. Mark your calendars!
To everyone who came out - thank you for showing up, being open, and making the room feel like a community. I can't wait to see you in September. 🙌

Interested in joining the Orlando STR Operators Club or attending the next event? Drop a comment.

When your field team is also your phone team, something always gives.
That was the reality for iTrip Aspen Snowmass, a small crew managing luxury vacation rentals in one of Colorado's most demanding markets. Mid-turnover, the phone would ring. Mid-call, a maintenance issue would surface.

In our new customer story, Reservation Manager Kea Pakele shares how a dedicated Extenteam pod took over guest communication and helped the field team get back to the field.

The results:
⭐ Faster response times and stronger guest reviews
🛠️ Field staff focused on properties, not phones
🙌 Extenteam getting named by guests in reviews

Read the full story 👉 https://hubs.li/Q04h0lVP0

From Scattered Calls to Five-Star Reviews: How iTrip Aspen Snowmass Found Their Focus with Extenteam | Extenteam | Extenteam How iTrip Aspen Snowmass uses Extenteam's remote staffing to handle guest communication, free up field staff, and earn five-star reviews across their Colorado vacation rental portfolio.

April Event Round-Up: London to Denver ✈️

Our team hit the road across three incredible events:
🇬🇧 Short Stay Summit – London
🇬🇧 Hostaway User Conference – London
🇺🇸 VRNation – Denver

From Big Ben to the Rockies, we connected with vacation rental operators from around the world to dig into the conversation everyone's having right now: where AI ends and the human touch begins in short-term rentals.

Our take? You don't have to choose. The best operators are using AI to take work off their plate, without taking the human out of the guest experience.

Huge thanks to everyone who stopped by, shared a coffee, or traded notes with us.
The future of hospitality is being built by people like you.

Extenteam is at the 2026 VRMA Executive Summit (May 11–13) in Rancho Palos Verdes, California. Our Founder, Ari Eryorulmaz, is connecting with vacation rental executives all week on the topic redefining our industry: how AI and human expertise, combined, are setting a new standard for guest experience and operational performance. If you're attending, let's connect.

Happy Mother's Day from all of us at Extenteam. 💐

Today, we're celebrating the moms on our team and yours. The leaders, mentors, multitaskers, and quiet powerhouses who keep everything moving forward, at home and at work.

Thank you for everything you do. We see you, and we're grateful for you.

The STR industry doesn't have a tooling problem. It has an orchestration problem.

That's the argument our Founder, Ari C Eryorulmaz makes in his latest piece for The Host Report. Most operators try to fix the guest journey by stacking another tool on top of the last one. But guests don't see the stack. They feel it, in every repeated verification, mismatched instruction, and delayed response. The journey doesn't break inside any single tool. It breaks in the handoffs.

Ari's take: the next era of operations won't be won by whoever automates the most, but by whoever coordinates the best.

Check out the full article here: https://hubs.li/Q04fvw610

Fixing the Broken Guest Journey: Why Fragmented Systems Are Holding STRs Back Five questions every operator should ask before adding another tool to the stack

We're hitting the road. Catch Extenteam at VRNation's Roadshow Pigeon Forge stop on May 13th.

Our Senior Account Executive, Stephen Sexton, will be on the ground talking all things AI + Humans in short-term rentals, and how the right blend of both is reshaping short-term rental operations.

Whether you're scaling your portfolio or rethinking your guest experience, come say hi. Let's talk about what's next for our industry.