Experience Development Center

Most 'sales events' are a tent, some balloons, and a radio spot. Then everyone stands around wondering why traffic didn't show.

Typhoon strategically combines the right mix of XDC products into a 5- or 10-day sales event strategy tailored to your dealership's goals. Layered solutions instead of one channel doing all the work — which is why it amplifies reach and delivers more impact in less time.

Q4 planning starts now. Let's build yours.

Plan your Q4 event → https://www.xdc.team/contact-us

Month-end math isn't working out the way you hoped? You have more runway than you think.

Tsunami combines multi-deployment email campaigns with live calls to generate showroom traffic in as little as 72 hours. We engage qualified customers, build urgency, and move people from passive interest to active buyers — fast.

Q3 closes Wednesday. Let's go get it.

There's a reason 'call center' has a bad reputation in this business. Scripts read badly. Agents who've never set foot on a drive. Customers who can tell within ten seconds they're not talking to the dealership.

That's not us.

XDC is an extension of your team, powered by technology. Every account gets dedicated account management and Experience Coordinators who are invested in your store's numbers. We treat your clients like our clients — because that's exactly what they are.

You have thousands of customer records sitting in your DMS and CRM right now. Somewhere in there are the people in a strong equity position, the ones whose payment situation just improved, the ones one oil change away from a trade conversation.

Most stores never surface them. Not because they don't care — because nobody has time to build the list.

Samurai is XDC's data mining platform. It analyzes your DMS and CRM to identify high-value sales and service opportunities and tells you exactly who to work today.

Every dealership tracks appointments set. Fewer track the gap between set and shown — and that gap is usually where the month gets lost.

Nurture Ninja handles the unglamorous work that closes it: confirmation messages, appointment reminders, and timely follow-up that keeps the customer engaged between the booking and the visit.

Small thing. Big number.

Reputation isn't a marketing project. It's a follow-up process.

The stores with strong ratings aren't lucky — they ask every happy customer, every time, at the right moment. The ones struggling just aren't asking consistently.

Nurture Ninja includes reputation management as part of the customer lifecycle, so the request goes out automatically after the experience is still fresh. No sticky notes. No 'we'll start Monday.'

A lead submitted at 7:14 PM and answered at 9:30 AM the next morning isn't a lead anymore. It's a customer who already talked to three other stores.

XDC's Live Experience Coordinators work a proven speed-to-lead appointment cadence — engaging every opportunity quickly and consistently, then staying on it until there's an appointment on the board.

Not a voicemail. Not a template. A trained human, working your leads like they're ours. Because that's how we treat them.

See how our BDC works → www.xdc.team

Customer engagement should not depend on a manager building a list, a salesperson remembering a follow-up, or the BDC finding time for one more attempt.

Nurture Ninja monitors your dealership and conquest data continuously. The moment a customer enters an audience you've selected — service due, declined repair, lease maturity, trade-cycle window — the right nurturing strategy launches automatically.

Nurturing starts when the data changes. Not when someone remembers.

See Nurture Ninja → https://www.xdc.team/nurture-ninja

Most stores we talk to aren't short on opportunities. They're short on people to work them.

That's the gap XDC's Live Experience Coordinators fill. Our trained BDC agents handle calls, follow-ups, and appointment scheduling on a proven cadence — delivering 110% more effectiveness while helping dealerships operate with 25% less labor.

You're not outsourcing your customers. You're adding capacity that already knows what it's doing.

Everyone talks about website conversion like it's a sales-department problem.

Meanwhile, the shoppers checking your service specials, pricing a set of tires, or looking up hours are some of the most intent-driven visitors on your site — and most dealerships let them leave without capturing a single one.

IronClaw drives both sales and service growth, with conversion experiences built for the service drive as well as the showroom.

More ROs. Same traffic.