iHigh.com

Hey everybody, we've got a new embeddable broadcast widget that you can put on your website today. Check out our latest YouTube video on how to create it yourself - https://www.youtube.com/watch?v=_--zA3ohN0M

Service Update - New Embeddable Broadcast Widget You are receiving this email because you have decided to purchase a Production Truck License or streaming service from BlueFrame Technology. You are the broadcast contact that we have on file for your organization.

A quick update on our hours for 4th of Julys - We will be out of the office. If you leave a voicemail or an email with our support team we will get back to you on July 5th. Thanks and Happy 4th of July!

4th of July - Support Hours Hello BlueFrame broadcasters! We will be out of the office on the 4th of July. If you call in or email us, we will get back to you on July 5th. If you need support for an event, be sure to schedule it in advance or let us know by emailing at [email protected]. Have a happy 4th of July! 

Summer Support Hours

Summer Support Hours Hello BlueFrame broadcasters! As the summer break has hit us and our broadcasting schedule has slowed down, we are adjusting our support hours accordingly.  Monday-Friday: 9AM- 6PM Eastern Saturday-Sunday: Off  We will still be available for your broadcasts on weekday nights and weekends, but only i...

Ready for next year? BlueFrame has some great new live streaming service and software pricing. Contact us now to find out more! *|URL|*

Ready for next year?  Hello BlueFrame broadcasters! We hope the end of your spring semester has wrapped up successfully. This is the time of year that many of you look ahead to your streaming budget for next year, and we wanted to provide some helpful information regarding our pricing.  BlueFrame has lowered our pricing,...

Wonder what happened to iHigh? Need to start live streaming your school's events next year? Check out the FAQ page here to learn more - http://www.blueframetech.com/ihigh-faq

Also, be sure to follow BllueFrame Technology for more live streaming tips and knowledge -
https://www.facebook.com/blueframetech/

iHigh Frequently Asked Questions | Blue Frame Technology iHigh Frequently Asked Questions General Who is this BlueFrame company and why have I never heard of you before?BlueFrame Technology is a new company founded and owned by former employees of iHigh.com and Volar Video. We have years of experience in the video streaming industry and feel that Producti...

Individual Broadcast Link and Embed Update - We have made some changes to our broadcast management website and domain. These changes have cause individual broadcast links and embeds to be unavailable. We are working on this issue now and should have it fixed later tonight. Thank you!

Vcloud.volarvideo.com Domain Update  Hello Blue Frame broadcasters, We recently updated our broadcast management website and domain vcloud.volarvideo.com. Included in this update is our new broadcast widget, which you can create and edit now! We will also be releasing a video tutorial on the features of this new widget by the end of th…

Hello Blue Frame Technology users,

We are requiring a mandatory switch from ihigh.volarvideo.com to vcloud.volarvideo.com as your domain for scheduling broadcasts, editing broadcasts, and as the default domain that you will use to log into when getting into Production Truck.

Mandatory switch from ihigh.volarvideo.com to vcloud.volarvideo.com Hello broadcasters,We wanted to make you aware that we will be making some changes to the way you log in and manage broadcasts. In the coming weeks we will want to switch the domain you stream to from ihigh.volarvideo.com to vcloud.volarvideo.com. If you haven't logging in using the vcloud.volarvide…

New Years Support Availability -
We will be not in the office on New Year's Eve and Day, if you need priority monitoring of an event, please let us know.

Thank you!

New Years Support Availability Hello and Happy Holidays BlueFrame broadcasters, We hope you had a Merry Christmas! Currently, we plan on having limited support available on New Year's Eve and New Year's Day. If you are planning on streaming, please let us know so that we can have one of our support members on call and ready to mo…

Christmas Support Availability -

Hello Blue Frame Technology broadcasters and viewers! Currently, we do not plan on having support available on Christmas Eve and Christmas Day. If you plan on streaming, please let us know so that we can have one of our support members on call and ready to monitor your event.

Thank you and Merry Christmas!

Christmas Support Availability Hello and Happy Holidays BlueFrame broadcasters, Currently, we do not plan on having support available on Christmas Eve and Christmas Day. If you are planning on streaming, please let us know so that we can have one of our support members on call and ready to monitor your event.  As always, if you h…

Thanksgiving Support Availability - 855-812-2740

Thanksgiving Support Availability Hello and Happy Holidays BlueFrame broadcasters, Tomorrow our office will be closed for Thanksgiving. We also have no broadcasts scheduled on our system, so our support team will be taking the day off as well. If you need priority support for an event tomorrow, please let us know in advance so that…

BlueFrame Support Phone Update - 855-812-2740

BlueFrame Support Phone Update - 855-812-2740 Hello BlueFrame Technology broadcasters,In an effort to improve our support coverage and responsiveness, we adopted a new phone system earlier this fall. We have recently been made aware that this system has not been reliably delivering all calls to our support team. We have tracked the issue down t…