H2GO

Attention residents: We are happy to provide you with PFAS-Free water in both our raw sourced water and finished drinking water. 💧 Our Mission is to serve our community with purpose by delivering reliable water and sewer solutions through dedicated professionals, strategic planning, and responsible management. We're proud to stand by that commitment. Our recent PFAS water testing report is available to view on our website 👉 https://www.h2gonc.gov/294/PFAS-Water-Testing

📣Reminder! We are asking customers to take immediate voluntary steps to reduce water use in order to avoid mandatory restrictions. More info 👉 https://www.h2gonc.gov/

🚨Water Conservation Alert: We are currently experiencing severe drought conditions. During April, increased irrigation demand caused our water system to operate very close to levels that would have required formal water conservation action.

While cooler temperatures and potential rainfall may provide short-term relief, continued excessive irrigation places significant strain on our water system. If drought conditions persist and irrigation demand is not reduced, H2GO will be required to implement its Water Shortage Response Plan, as adopted by the Board of Commissioners.

At this time, we are asking customers to take immediate voluntary steps to reduce water use in order to avoid mandatory restrictions.

Please take the following actions now:
💧Inspect irrigation systems for leaks, broken heads, or overspray.
💧Ensure irrigation operates only on days allowed under H2GO’s mandatory schedule.
💧Program irrigation systems to run during early morning hours (4:00–7:00 a.m.).
💧Adjust run times based on weather conditions, soil moisture, and recent rainfall.
💧Limit watering to what is essential for plant survival.

Visit our website for the full, official statement. 👉 https://www.h2gonc.gov/

Happy ! 💧

Q: Can I set up auto-payments for my bill each month?

A: Yes! As a registered user on our payment portal, you can save accounts, store payment methods, schedule payments, and set up self-enrollment autopay.

Q: What information do I need to register?

A: To register or make a payment online, you will need you Account ID and Pin Number, which are both located on your monthly statement.

🔔 Important Reminder: Water Meter Boxes

Spring is in full bloom and may be obscuring your water meter box. Please remember to keep your water meter box clear of any obstructions like pine straw, mulch, rocks, plants, etc.

Our crews need clear access to these boxes for maintenance and reading purposes. Keeping them uncovered ensures we can service your area efficiently!

📣 Attention residents: We will be conducting routine Sewer Smoke testing of the sanitary sewer system beginning on 4/21 to identify leaks, cracks, or non-compliant connections. This testing helps reduce stormwater infiltration and ensures a safer, more efficient sewer system.

Testing areas include:

📍 All businesses from Brunswick Village Blvd to Brunswick Forest Pkwy
📍 Foxbow Ct
📍 Portions of Low Country Blvd
📍 Dowling Ct
📍 Portions of Leesburg Dr
📍 Portions of Lilly Bridge Dr
📍 Talmage Dr
📍 Charlton Way
📍 Walbury Ct
📍 W Brickhaven Ct
📍 Meadowsweet Ln
📍 Tannin Bark Circle
📍 Willow Haven Ln
📍 Evangeline Dr
📍 Ebrington Ln
📍 Eldora Ct
📍 Edenhouse Ct
📍 Portions of Brunswick Forest Pkwy
📍 Annaby Ct
📍 Forest View Circle
📍 Willbrook Ct
📍 Umstead Ln
📍 Empie Dr
📍 Eno Ln
📍 Halliburton Ct
📍 Pullen Dr
📍 Pinebloom Way
📍 Killogreen Way
📍 Ferngrove Ct
📍 Portions of Druids Glen Dr

Reach out to our office for any questions 👉 (910) 371-9949

📣 Board of Commissioners Meeting:

Join us Wed., Apr. 15 at 5 p.m. at our Reverse Osmosis Treatment Plant for our monthly Board of Commissioners Meeting.

Agenda 👉 https://www.h2gonc.gov/162/Board-of-Commissioners

🔔It's National Safe Digging Month! Check out resources from NC811 for more details.

https://nc811.org/national-safe-digging-month/

📣 Facilities closed Friday, April 3. Normal business hours will resume on Monday, April 6.

Water Emergencies 👉 (910) 367-1537

Sewer Emergencies 👉 (910) 367-2084

All municipal water has to be disinfected to ensure that bacteria does not develop in the distribution system. The most common disinfectants are chloramines, chlorine gas, and what we use- sodium hypochlorite.

The EPA limit for sodium hypochlorite in drinking water is 4 mg/l. The smell and taste of sodium hypochlorite typically become noticeable around 1 mg/l. We use sodium hypochlorite for many reasons 👉
✅ Low concentration making it barely noticeable in taste and smell
✅ Safer to handle and work with than other alternatives
✅ Cost-efficient since it is produced onsite

Got questions? Learn more on our website. Link in bio. 🔗

📣 Don't forget!

Our Irrigation Expo returns on March 25, 2026 at the Leland Cultural Arts Center from 10 a.m. - 12 p.m. This exciting event brings together homeowners, businesses, and industry professionals to explore the latest in irrigation efficiency and water conservation. Learn how to save money, protect resources, and optimize your landscape irrigation system.

Here's what to expect:
💧 Meet irrigation experts & vendors
💧Explore cutting-edge smart irrigation technology
💧Get insights from backflow testers & irrigation professionals
💧Learn how to participate in H2GO’s Smart Irrigation Program

We'll see you there! Check out the details on our website 👉 https://www.h2gonc.gov/m/newsflash/home/detail/32