Nectar

What’s worse than not listening to your employees?

Listening… and doing nothing.

That’s how trust dies.

Earlier this year, we launched Nectar Engage because we’ve seen this pattern too many times.

A survey goes out.
Employees open up.
Leadership says, “Thanks for the feedback.”

And then?

Silence.

When people speak up and nothing changes, they don’t feel heard.

They feel disrespected.
Unimportant.

And eventually… they shut down.

Once that happens, engagement doesn’t slowly fade.

It evaporates.
Fast.

Here's the deal: Collecting feedback is the easy part.

Turning thousands of data points into clear action that makes employees feel seen, heard, and valued?

That’s where things get tricky... sometimes even political.

It's the step that separates true leaders from those who are just going through the motions.

That’s why we partnered with Craig Forman to literally write the book on employee listening.

“Listen Up” will help you:

→ Design surveys that actually surface truth
→ Increase participation (without begging)
→ Make sense of the data
→ Prioritize what matters most
→ Build an action plan that earns trust

Because listening without action isn’t engagement...
It’s theater.

And your employees can tell the difference.

Get it for free right now: https://hubs.ly/Q042LYmD0

𝗪𝗲’𝗿𝗲 𝗵𝗼𝗻𝗼𝗿𝗲𝗱 𝘁𝗼 𝘀𝗵𝗮𝗿𝗲 𝘁𝗵𝗮𝘁 𝗡𝗲𝗰𝘁𝗮𝗿 𝗵𝗮𝘀 𝘄𝗼𝗻 𝗮 𝗦𝘁𝗲𝘃𝗶𝗲 𝗔𝘄𝗮𝗿𝗱 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲.

This recognition means a lot to us—not just because of the award itself, but because it reflects something we deeply believe in: our customers trust us, and that trust is everything.

Our Customer Success team shows up every day with empathy, urgency, and a genuine commitment to our customers’ goals. They don’t just solve problems—they build relationships, listen closely, and treat every customer partnership with care and respect.

To our customers: thank you for holding us to a high bar and for partnering with us so closely.

To our CS org: this win is a direct result of your dedication, heart, and relentless focus on doing right by our customers.

This award reinforces our commitment to continue investing in the customer experience—today, tomorrow, and as we grow.

𝗗𝗮𝘆 𝟮𝟬 𝗼𝗳 𝘁𝗵𝗲 #𝟮𝟭𝗗𝗮𝘆𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲:
𝘈𝘯 𝘦𝘷𝘦𝘳𝘺𝘥𝘢𝘺 𝘫𝘰𝘺 𝘣𝘳𝘪𝘯𝘨𝘦𝘳 — 𝘺𝘰𝘶𝘳 𝘧𝘢𝘷𝘰𝘳𝘪𝘵𝘦 𝘣𝘢𝘳𝘪𝘴𝘵𝘢, 𝘵𝘩𝘦 𝘯𝘦𝘪𝘨𝘩𝘣𝘰𝘳 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦 𝘦𝘯𝘥𝘭𝘦𝘴𝘴 𝘸𝘢𝘷𝘦, 𝘰𝘳 𝘵𝘩𝘦 𝘥𝘰𝘨-𝘸𝘢𝘭𝘬𝘪𝘯𝘨 𝘧𝘳𝘪𝘦𝘯𝘥.

Today’s post is written by Craig Daly, CRO at Nectar:

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A long-time friend, proven entrepreneur, and a force for joy with ALL who encounter him. My dear friend Wally Roskelley brings energy into anyone that’s in front of him.

I have admired how limitless he feels his life opportunities are. His constant optimism coupled with his work ethic has made him a personal and professional success, now owning and operating the largest ninja gym in the world.

Above everything, I see him always looking for opportunities to build into the youth. DJ’ing parties, making sure the kid in the corner is engaged and included. In his gym, you’ll see him investing time into someone’s child, helping rid them from insecurities through encouragement and challenging them to be capable.

His activating living and leaving a legacy. Wally, an everyday joy bringer I aspire to become like.

𝗪𝗮𝗻𝘁 𝘁𝗼 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗲 𝗶𝗻 𝘁𝗵𝗲 #𝟮𝟭𝗗𝗮𝘆𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲? Here are 21 prompts to help you recognize the influential people in your life: https://hubs.ly/Q03VvmYX0