Vann's

www.vanns.com - Audio, Video, Electronics & Appliances since 1961. - 50-Year Customer Service Legacy
- No Sales Tax*. No Sales Tax*.

Free Shipping
- Lowest Price-Match Guaranteed
- Authorized Online Dealer
- Fast, Reliable Service

Enjoy The Vann's Advantage
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5 Reasons to Choose Vann's Electronics when shopping for audio, video, electronics and appliances:

1. 50-Year Customer Service Legacy
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You don't survive and prosper 5

0 years in a sparsely populated state like Montana without taking good care of your customers. After all, most of your customers are likely to be your neighbors too. Well, online the neighborhood's a bit bigger but our commitment's the same - offer every customer our special blend of small-town service and big-city performance, a proven recipe that has delighted both our local and our national customers over the last half century.

2. Free Shipping
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Enjoy no sales tax* and free shipping on most items over $50. Who would have thought that saving money could be that simple?

3. Shop With Confidence
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At Vann's, we strive to always offer the lowest possible price. If you find a lower price on any product from another authorized dealer, give us a call. We'd love to earn your business. Additionally, if we advertise a lower price on a new product within 15 days of your original purchase, we'll give you the difference back.

4. Authorized Online Dealer
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As an authorized online and retail dealer, we've earned the confidence of our manufacturers to handle and distribute their products and to represent their brands in an exemplary fashion.

5. Fast, Reliable Service
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As your mouse hovers over the Buy button, 1,500 miles away a Vann's employee holds your prospective purchase inches above the box it will be shipped in, waiting for the "go" signal. With a single click, you'll set in motion a symphony of movement and motivation that would make a Swiss watchmaker blush. Okay, it's not really like that, but we've had some customers tell us it felt that way. Fast, sure, but we'll also keep you apprised of your order's progress from order-placed to order-received. And, most importantly, if you need us, just give us a call. After all, we're practically neighbors.

07/21/2020

Here to help!

Hablamos espanol.

05/06/2020

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities
· Maintaining a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.

Qualifications
· English Required 100% (spoken, writing and reading)
· Excel medium to high level knowing
· Ability to stay calm when customers are stressed or upset
· Experience working with customer support.

This vacancy will be located in Nuevo Laredo, Tamaulipa.

04/27/2020

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

· Maintaining a positive, empathetic and professional attitude toward customers at all times.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer service process.

· Ensure customer satisfaction and provide professional customer support.

Qualifications

· English Required 100% (spoken, writing and reading)

· Excel medium to high level knowing

· Ability to stay calm when customers are stressed or upset

· Experience working with customer support.

Job Types: Full-time, Contract