ImageTrend

There’s a lot changing across EMS in Canada right now.

From increasing reporting demands to evolving technology needs, teams are looking for better ways to keep up without adding more manual work.

On Tuesday at 11am ET, we’re hosting a live session to break down what that looks like in practice and what’s working for agencies today.

Save your spot:

Exploring the Future of EMS Technology in Canada | ImageTrend Webinar Description Across Canada, EMS organizations are exploring how technology can better support operations, community health programs, and patient outcomes. Join ImageTrend for a live discussion and product demonstration of our integrated EMS and Community Health platform. See how a single solu...

Still stitching together pre-hospital information from delayed reports?

You’re not alone—and it’s exactly the challenge this new AHA report tackles. By bringing EMS data directly into hospital workflows, teams can spend less time re-entering data and more time focusing on care.

If you're thinking about how to reduce friction in trauma workflows, this is a great resource to check out.

Download the eBook:

Connected for Care: How interoperability strengthens trauma response and recovery | ImageTrend About this eBook Trauma teams depend on timely insight from EMS to guide early care decisions, yet critical pre-hospital information often arrives late or in disconnected formats that require manual review and reconciliation. This Trailblazer report examines how improving interoperability between EM...

GIG 2026 was a great day to step back and reconnect.

Yesterday’s Great ImageTrend Get‑Together brought teams together for inspiration, conversation, and connection. From Matt Dunsmore’s keynote on Unleashing the Power of Purpose to the chance to share ideas and hear from one another, it was a day focused on what makes this team special.

Thank you to everyone who helped make it a meaningful and energizing day.

The World Cup starts today, and for first responders, that means preparing for more than bigger crowds.

Major events bring different types of challenges, from increased call volume to patterns that need closer monitoring, like respiratory complaints and other public safety signals.

With tools in ImageTrend Elite like the new World Cup Incident Modifier, agencies can better track and understand event-related activity as it happens.

Discover what's possible with Elite: https://hubs.la/Q04l66mS0

What actually reduces documentation time is simpler than it sounds.

In this final part of our series, we look at what’s actually helping agencies take time back, from reducing duplicate entry to catching issues earlier and connecting systems so work doesn’t get repeated.

Read the blog:

How EMS and Fire Agencies Are Reclaiming Documentation Time Learn how agencies are reducing documentation time by removing duplicate work, improving workflows, and using AI and automation.

Most documentation issues aren’t complicated. They just aren’t caught soon enough.

In this webinar coming up on June 17 at 11AM CT, we’ll walk through how AI Assist: CQI Check helps surface missing information and inconsistencies earlier in the process, before reports reach QA.

Less rework, fewer delays, and a smoother workflow overall.

Join us next week to see how it works:

Catch Documentation Issues Early with AI Assist: CQI Check | ImageTrend See how EMS charting software with AI Assist detects ePCR errors before submission—reducing rework, CQI burden, and billing delays.

We’re having a great time in Milwaukee this week at the Metro Fire Chiefs Conference as a Silver Sponsor.

It’s always valuable to spend time with fire service leaders, sharing ideas, comparing notes, and talking through the challenges and opportunities shaping departments today.

If you’re attending, come find the ImageTrend team. We’d love to connect while we’re here.

Learn more: https://hubs.la/Q04kQtRl0

Supporting customers means more than delivering technology. It means building the right teams, systems, and structure behind it.

We’ve announced a series of updates focused on strengthening customer health and ex*****on, including new leadership appointments, deeper alignment across customer teams, and continued investment in our AI‑powered platform.

The goal is simple. Help organizations operate with more clarity, connect their workflows, and turn data into action that improves outcomes.

Read the press release: https://hubs.la/Q04kKJ3_0

CQI isn’t failing. It’s being stretched beyond what it was designed to handle.

As EMS agencies grow, workflows that once worked well can start to slow down or lose effectiveness. More data and more complexity require a different approach to quality improvement.

In this MedCity News article, Joe Graw looks at why traditional CQI models break down and what organizations can do to adapt.

Read it here:

Why Traditional CQI Breaks Down as EMS Agencies Grow - MedCity News The problem isn’t that CQI no longer matters. It’s that traditional approaches were never built for the scale and complexity many agencies are now dealing with.

Happy Pride Month from ImageTrend!

During Pride Month and always, it is important to recognize and celebrate the diversity that strengthens the Fire and EMS community and the patients and communities they serve. Every day, providers bring compassion, professionalism, and courage to their work—delivering care to people from all backgrounds and experiences.

At ImageTrend, we are proud to support and partner with those who serve, and we remain committed to fostering a culture of inclusion within our teams and across the agencies we work alongside.