DealerCards

Every car sale is a chance to make a lasting impression on someone long after the paperwork is signed. Your photo, your heartfelt message, a picture of your customer at delivery, and a couple of gourmet fudge brownies showing up at their door the very next day. Those are the kinds of touches that people remember and talk about.

We were at an event pitching alongside a bunch of other vendors and this feedback meant a lot to us. There's so much noise out there right now and when you lead with something genuine and personal people feel it. Really grateful for this one.

Have you ever thought about reaching back out to a customer and then life just gets in the way? It happens to everyone. But when there's no consistent process in place to stay in touch after the sale it's quietly costing your dealership hundreds of thousands of dollars a year. That's the exact problem we built DealerCards to solve.

Do you actually track your repeat and referral business? Most people I talk to have a rough idea of what they think it is but no real process around measuring it. If you're not tracking it you can't grow it and it's the highest converting most profitable business you have. Worth putting some real attention on.

Managers expect salespeople to do long term follow up and they're right to expect it. But most sales people aren't around long term and the ones that are tend to be pretty inconsistent with it. The ones losing the most money are the owners and leaders playing the long game. That's exactly why we built DealerCards and why we're working with over 300 dealerships around the country to love on their customers long after the sale.

stopped by our booth at an event and asked us to pitch DealerCards in 60 seconds or less. Let us know how we did. Repeat and referral is the highest converting most profitable business a dealership has and it's one of the biggest leaks in the industry today. That's what we fix.

Every time you sell a car your customer should know you still care about them after they drive off the lot. A personal card with your photo, your heartfelt message, a picture of them at delivery, and a couple of gourmet fudge brownies showing up at their door the very next day. That's how you stay top of mind and that's what drives repeat and referral business.

He took a month off.

Came back to an office full of baby gifts.

Customers said, “We’ll wait until you’re back.”

That’s what appreciation builds.

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The first service visit gets attention…

The second one builds loyalty.

That’s when a customer decides if they’re staying—or drifting.

We just dropped a new blog on why the second service visit drives lifetime value.

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Salesperson snaps the delivery photo.
Uploads it.
It prints inside the thank-you card.

That emotional memory?
They’ll never throw it away.

Comment “Sample Box” to get a free DealerCards sample.