KPU Telecommunications

Grand Opening tomorrow, Saturday June 20th for Drewber’s Donuts! What better way to celebrate the Solstice than with fresh hot mini donuts! We tested out the glazed blueberry today - perfect, not too sweet, real blueberry flavor. You can choose from many toppings or just ask for glaze or powdered sugar. Located right next to Polar Treats

Friday 6/5- AT&T Cellular is experiencing an outage in Ketchikan both cell to cell calls and landline to cell calls. Verizon and GCI are unaffected. AT&T cellular partners such as Cricket, Consumer Cellular, Straight Talk and Boost are part of the outage.

https://www.cbc.ca/news/canada/british-columbia/telus-outage-prince-rupert-terrace-northwest-9.7186828

Vandals responsible for Telus outage across northwest B.C., company says | CBC News Telus is estimating its internet, TV and phone services will be restored to northwest B.C. by late Monday afternoon after vandals attempted to steal some of the company's copper cables.

4:44 pm Internet has been restored. Customers will receive a credit on their next bill 12:23 pm update: repairs are now expected to take until 5pm AK time. Repairs are in a very remote area and additional equipment was needed. 11:13am update: repairs in Canada are expected to be completed by 2pm. KPU intends to issue a credit to internet customers on the next bill. 10:10am update: fiber cut was vandals cutting and stealing fiber cable to sell because they thought it was copper. It was not. It’s glass. Repairs are underway and expected to be completed early afternoon. 6:20 am update: fiber cut was identified in the area of Fraser lake between Prince Rupert and Prince George. Crews en route. Original post: KPU engineers became aware of a drop in internet at 2:20am Monday morning. They immediately contacted our downstream provider in Canada. Telus has acknowledged an equipment issue and is actively investigating. We will update as we know more.

KPU Telecom is a member of the Foundation for Rural Service and NTCA. This means that students in our Ketchikan community are eligible for scholarships through FRS, and there are technical grants available to local organizations. All of us at KPU are so proud to announce that our own Kayhi 2026 graduate Lilly Pader was one of the few students selected out of 2000 applicants for a scholarship. Lilly will receive a $5,000 scholarship from FRS for her studies next year!

Want a fast, simple, and secure way to pay your bill? You’ve already got it with Electronic Check (E-Check)! E-Check payments offer near real-time speed, greater financial control, and peace of mind that you’ll never be charged interest (looking at you, credit cards).

Visit www.ketchikan.gov/billpay to get started.

Happy Sunny Valentine’s Day ! Enjoy our brief respite from the rain!

Many people now use Microsoft 365, Google Drive or Google Mail. There is a new phishing campaign that uses several legitimate Google sites to ultimately steal your log-in credentials for Microsoft 365. The initial links are legitimately Google, but you end up at a fake Microsoft site with a log-in that looks familiar, but is not actually Microsoft.
How can you protect yourself?
Recipients of these emails must be skeptical of any email they receive. Spotting phishing emails or links relies on the user to check the actual URL or web address they are going to.
Always check the actual web address of any login page; if it’s not a genuine Microsoft domain, do not enter credentials.​ Using a password manager will help because they will not auto-fill your details on fake websites.
Be cautious of “urgent” emails about voicemails, document shares, or permissions, even if they appear to come from Google or Microsoft.​ Creating urgency is a common tactic by scammers and phishers.
Go directly to the service whenever possible. Instead of clicking links in emails, open OneDrive, Teams, or Outlook using your normal bookmark or app.
Use multi‑factor authentication (MFA) that forces you to provide a code, or that requires you to use an authenticator app. This way stolen passwords alone are not enough to let scammers gain access to your account. Also regularly review which apps have access to your account and remove anything you don’t recognize.

Phishing campaign abuses Google Cloud services to steal Microsoft 365 logins Another well-crafted phishing campaign uses Google Cloud Integration Application infrastructure to bypass email filters.