Ithaca Mac Repair

It's not just you, everyone has trouble with passwords sometimes, even NASA!

Dragging a disc to the trash does still eject it but sadly not in a way that might be set to The Blue Danube Waltz.

Ejecting A Floppy Disk in Zero-G - Why NASA Flew A Mac on the Space Shuttle The story behind the free floating floppy video clip from a 1990's space shuttle mission. NASA has flown many computers during the space shuttle program, the...

Progress bars and time estimates are more or less always wrong … but that doesn't mean they're bad at their job.

Why Progress Bars Don't Move Smoothly ▓▓▓░░░░░░ 4 minutes remaining. Then 15 seconds. Then 5 hours. Why can't computers just tell you how long something's going to take? • MORE BASICS: https://www.youtube....

It's usually a good idea to wait until an OS has been out for a while before installing it. Unfortunately after more than a year we're still not recommending macOS Catalina and now it seems Big Sur has some major issues too, including potentially bricking some computers.

macOS Big Sur Update Bricking Some Older MacBook Pro Models A large number of late 2013 and mid 2014 13-inch MacBook Pro owners are reporting that the macOS Big Sur update is bricking their machines. A...

Apple has had relatively few serious safety issues with their products but it's worth checking and having the appropriate repairs done by Apple if your computer, device or accessory is affected by an issue. In particular there have been reports and we have heard of a local case of 15" MacBook Pro Retina laptops catching on fire. If you have this size and model you can check your serial number on Apple's support page for the issue to see if your computer is covered by this recall.

"Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number."

15-inch MacBook Pro Battery Recall Program - Apple Support 15-inch MacBook Pro Battery Recall Program

Due to the situation with COVID-19 in person appointments will not be available indefinitely but free phone support will be extended beyond the ~15 minutes we normally offer in order to help people switch to using their computer for remote activities and to keep their machines running well during this time when they will be even more relied on.

If you have questions or issues please call 607-277-4176 (note: this is not a cell phone and texts do NOT go through nor give an error.)

More complex software issues may be handled through screen sharing and some physical repairs may be possible without an in person appointment by contactless drop off and pick up.