Jetpack Solutions

Jetpack Solutions

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Apple tech support and consulting in Ithaca and Tompkins County, NY. Call us at (607) 342-3300. We can save you that trip to the Apple Store.

We provide professional tech support and consulting for Apple devices including Mac, iPhone, iPad, Apple Watch, and Apple TV. We can help you set up your new Mac, show you how to sync your devices, provide tech support, and help you decide whether to buy that new Mac or keep the old one.

07/10/2018

Well now I’ve gone and done it. iOS 12 Public beta 2 is installing on the iPhone. I’d like to say it’s just so I can be familiar with it for my customers. And that’s true… but also I just can’t help myself.

Malwarebytes - Mobile Security 06/28/2018

Malwarebytes has a new app for iOS! Of course it doesn’t prevent malware *on* the iPhone, Apple takes care of that for you. But it does warn you of scam phone calls and texts, malicious websites, and blocks ads.

Malwarebytes - Mobile Security

Jetpack Solutions in the News (sort of) 06/21/2018

https://jetpacksolutions.com/updates/2018/6/20/c6423tzkqu3kgzmutqv0kjchxizmz9

Jetpack Solutions in the News (sort of) My first print ad is out. Check it out on the Ithaca Times Back Page . Or, since you're already here, just contact me  now. Go ahead, do it. You'll be glad you did. And so will your Mac.

Schedule a Jetpack meeting on your own! 05/22/2018

https://jetpacksolutions.com/updates/2018/5/22/schedule-a-jetpack-meeting-on-your-own

Schedule a Jetpack meeting on your own! I just added a service that allows you to schedule an appointment with me on your own.  You can still give me a call or send an email, but if you want to find a time that works for you , take a look at my Calendly page. I'll have it embedded on the site soon, in the mea

Home - Aces Conference 05/09/2018

I'm in Baltimore this week at ACEs Conference 2018, where I'm learning more about the state of the Mac, sales, marketing, and generally how to help my customers better. See you next week!

Home - Aces Conference With unique, premium content delivered by world-class speakers, ACEs Conference is the place for inspiration, ideas, business networking, and instantly-applicable knowledge. It’s no surprise that our attendees continue coming year after year—just one ACEs Conference and you’ll be sold.

Apple apologizes for not telling customers iPhones with older batteries would slow over time 12/29/2017

Here are some good takes on today’s battery-related announcements from Apple:

Techcrunch: https://buff.ly/2Dt7yDL
Daring Fireball: https://buff.ly/2Dtl0r4

Apple apologizes for not telling customers iPhones with older batteries would slow over time Apple has today posted a letter on its website and a technical article in its Knowledge Base apologizing for not being more transparent about how it handles..

A Message to Our Customers 12/29/2017

Apple clarifies what’s happening with the battery-throttling issues in older iPhones:

“A Message to Our Customers about iPhone Batteries and Performance”

A Message to Our Customers An important message to our customers regarding iPhone battery and performance.

We’re closed for Christmas 12/25/2017

https://jetpacksolutions.com/updates/2017/12/25/were-closed-for-christmas

We’re closed for Christmas We’re closed for the long weekend and Christmas. Back on Tuesday, December 26. Merry Christmas everyone!

High Sierra Bug Provides Full Root Access 11/29/2017

Fellow Ithacan Adam Engst over at TidBITS has a good write up of today's big security bug in macOS High Sierra. Scroll down a bit for an easy work-around.

High Sierra Bug Provides Full Root Access It turns out that there’s a bug in macOS 10.13 High Sierra that lets anyone gain admin access by entering root, without a password, when unlocking System Preference panes, authenticating certain actions, or even logging into the Mac. The solution is simple, but since the vulnerability is very real...

Photos from Jetpack Solutions's post 09/21/2017

iOS 11 is out. It's time to start sharing some of my favorite new features:

You can now scan a QR code using just the camera app! An easy way to do this is to pick up your iPhone or iPad, swipe left on the lock screen, then simply point the camera at the code. A notification will appear at the top asking if you want to perform an action associated with the code, tap it and go. Super easy and quick!

Photos from Jetpack Solutions's post 09/07/2017

Business cards have arrived! Why am I yelling?!

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Address


Ithaca, NY
14850

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm