HomeSense - formerly B&W

Today we get to celebrate Bruce Carpenter, and honestly, our customers have already written the tribute for us.

They’ve called him excellent. Professional. Friendly. Thorough. Patient. Knowledgeable. Helpful. Courteous. Reassuring. Trustworthy. Kind.

Again and again, the story is the same: Bruce shows up on time, explains the work clearly, solves the problem well, and leaves people feeling cared for.

That’s the HomeSense standard at its best.

We’re so grateful for the skill you bring, but even more grateful for the way you bring it. We’re unreasonably lucky to have you, Bruce. 🧡

HomeSense is here to help. With this or any other plumbing need!

📍Indianapolis | 980-325-6716

Heating, Cooling, Plumbing, AND Electrical.

We have kind, capable, EXPERT specialists in all these areas ready to service your home.

Because you and your home deserve the very best care. For every system. Year round. In every season Indy throws our way.

We’ve been harping on our Premier Membership this week. We want you to know about it because we’ve seen the peace of mind that comes from knowing a team of experts is already on top of every area of maintenance in your home.

Comment “Premier” and we will send you more info about it!

What does kindness mean to us?

Enough that you’ll see it all over our website, trucks, uniforms, office, etc.

There’s a rumor our techs have it written on all their tools, too (we can neither confirm nor deny...)

Kindness means calling you by name.

Kindness means being truthful in our diagnoses and recommendations.

Kindness means fixing it right the first time...
..and making it right if we do happen to make a mistake.

Kindness means treating your home as if it was our own.

The next time you need service in one of these areas, call us.

We’ll show you what kindness means to us.

Comment FILTER below to get a link to Steve’s recommended filter!

(Please check your unit or call us to make sure you’re getting the right size!)

Every summer, the most common call we get is from a homeowner whose A/C just stopped working.

First hot day of the year. House is warm. Family is uncomfortable.
It's never random, and always preventable.
We'd love to come take a look before summer gets here. We'll tell you exactly what we find, nothing more.

📞 (317) 243-3581 · trusthomesense.com

Allow us to reintroduce ourselves! We are HomeSense: The Kind and Capable Crew.

On Monday, March 2nd, our entire team gathered at our new office in Zionsville, IN, to celebrate the launch of HomeSense. New logo. One team.

HomeSense brings together our full team under one roof, with technicians across heating, cooling, plumbing, and electrical who are genuinely excited to take better care of your home!

But before we look forward, we want to look back for a moment.

To our B&W neighbors: THANK YOU. Six decades of trust are not something we take lightly. You allowed us into your homes, called us when things went wrong, and recommended us to your neighbors. That history is the foundation on which everything we are building stands.

So, welcome to HomeSense. We are excited to grow together and impact the future of HVAC, plumbing,and electrical through care and kindness all around.

(317) 243-3581 · trusthomesense.com