Cause Mapping - Root Cause Analysis

Considering the Cause Mapping® workshop in Las Vegas this month?
Get answers to eight of the most common questions before you register.

Check the link in the comments to discover everything you need to decide if it's right for you, including cost, group discounts and more.

Check out this week's Cause Mapping® activity to explore how some of the best solutions come from investigating 'small' problems:

Cause Mapping® Puzzle

Need your manager's approval to attend this month’s Cause Mapping® workshop in Las Vegas? That conversation can be a lot simpler than you think.

We put together a simple approval request letter that covers what you’ll learn and how you’ll be able to improve your investigations when you return. Customize it, send it to your boss and then start packing.

Registration is $1,995 per person, with a group rate for four or more. The workshop runs June 23-25. Check the comments now for the link to your letter.

Got a problem that management wants solved now?
Bring a redacted version and let's dig in: https://bit.ly/4ucO2V1

Most investigation teams settle on surface-level explanations like “procedure not followed” and “human error”. Cause Mapping® root cause analysis is built to facilitate successful conversations that go deeper.

You can learn all about this method at our workshop from June 23-25 in Las Vegas. Three days of hands-on instruction using your real examples. No special software, no unnecessary terminology.

Got incidents?
The best solutions are sitting right in front of you.

Most investigation teams pile on new software and confusing jargon. This obscures vital information. Cause Mapping® root cause analysis strips all of that away, giving you a clear view of your problems and how to prevent them.

If you want to bring this simple and effective approach back to your team, our upcoming root cause analysis training is the right place to look. We have even put together a short, customizable letter to help with your approval request. Edit as needed and send.

Registration is $1,995 per person, with a group rate for four or more. The workshop runs June 23-25 in Las Vegas.

Grab the letter here:

June 2026 Las Vegas Root Cause Analysis Training Convince Your Manager Letter | ThinkReliability Join ThinkReliability founder Mark Galley in Las Vegas, June 23-25 for a hands-on Cause Mapping RCA workshop.

Less than 24 hours left to attend the live session with Mark Galley
https://bit.ly/4daTrXf
We hope to see you there

🗓️ May 15, 2026
🕙10:00-10:45 AM CT

The Plan-Do-Check-Act cycle seems fairly simple at first.
But then you get to the first step... What does it really mean to “Plan”?

In practice, the Plan step often tries to do several things at once. Teams define the problem, propose a change, and begin weighing options, often before understanding why the problem exists in the first place.

This Friday, Mark Galley will unpack why that matters more than most teams realize.

Friday, May 15 | 10:00–10:45 AM CT
Registration link in the comments

Our June Cause Mapping® Root Cause Analysis Public Workshop is in Las Vegas.
If you register, don't fly to Houston.

An Air Canada regional jet recently collided with a fire and rescue truck on runway 4 at New York’s LaGuardia Airport.

Initial reports show that 41 people were taken to the hospital and the 2 pilots have sadly passed.

A brief description is shown in the Cause Map™ diagram below. We will have a more detailed update when additional information is released and verified.

We appreciated the opportunity to spend time at the NAES Safe Conference this year.

Between Mark Galley’s presentation and the conversations at our booth, there were many thoughtful discussions around investigations that drive real change. Many attendees shared their experience using our visual diagrams to document multiple perspectives and encourage productive conversation.

We enjoyed hearing the results from teams applying Cause Mapping® lessons to their investigations.

Big thank you to NAES for hosting a well‑run event and for the continued partnership. We appreciate the opportunity to engage with teams across many sites who are committed to building safe and reliable processes.