CoolTechGroup

Today marks an important milestone with the launch of MSP-as-a-Service.

Built to help MSPs overcome operational complexity, talent constraints, and rising costs, this model delivers the structure, scale, and support needed to grow—without sacrificing quality or control.

This is a meaningful step forward in how managed services are built and delivered.

Read the full announcement: https://lnkd.in/gwp5C8Nf

Exciting to see this next chapter unfold for NOCDOC and the launch of MSP-as-a-Service.

“𝘞𝘩𝘢𝘵 𝘸𝘦 𝘷𝘢𝘭𝘶𝘦 𝘮𝘰𝘴𝘵 𝘢𝘣𝘰𝘶𝘵 𝘔𝘚𝘗-𝘢𝘴-𝘢-𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘪𝘴 𝘪𝘮𝘮𝘦𝘥𝘪𝘢𝘵𝘦 𝘢𝘤𝘤𝘦𝘴𝘴 𝘵𝘰 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘵𝘢𝘭𝘦𝘯𝘵 𝘢𝘯𝘥 𝘱𝘳𝘰𝘷𝘦𝘯 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘴,” said Chris Cool, CEO, Cool Technology Group. “𝘐𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘪𝘯𝘨 𝘚𝘶𝘮𝘮𝘪𝘵 𝘏𝘰𝘭𝘥𝘪𝘯𝘨𝘴’ 𝘔𝘚𝘗𝘢𝘢𝘚 𝘮𝘰𝘥𝘦𝘭 𝘢𝘭𝘭𝘰𝘸𝘴 𝘵𝘦𝘢𝘮𝘴 𝘵𝘰 𝘧𝘰𝘤𝘶𝘴 𝘰𝘯 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘺, 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱, 𝘢𝘯𝘥 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴—𝘳𝘢𝘵𝘩𝘦𝘳 𝘵𝘩𝘢𝘯 𝘣𝘦𝘪𝘯𝘨 𝘤𝘰𝘯𝘴𝘶𝘮𝘦𝘥 𝘣𝘺 𝘥𝘢𝘺-𝘵𝘰-𝘥𝘢𝘺 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘮𝘱𝘭𝘦𝘹𝘪𝘵𝘺.”

This is where the MSP space is heading—greater leverage, stronger delivery models, and more room to focus on what truly drives client value.
Looking forward to what’s ahead.

Summit Holdings Launches “MSP-as-a-Service” Operating Model to Help MSPs Scale Faster and Increase Recurring Revenue - NOCDOC Summit Holdings Launches “MSP-as-a-Service” Operating Model to Help MSPs Scale Faster and Increase Recurring Revenue Labor-first, white-labeled, elastic service delivery model powered by NOCDOC acquisition expands operational capacity for MSPsWINSTON-SALEM, N.C. – March 17, 2026 – Summit Hol...

https://www.tomsguide.com/news/live/microsoft-down-live-updates-outage-jan-22-26

Microsoft 365 is currently experiencing a nationwide outage. Our team is monitoring the situation and will share updates as they become available

Right now, reports on Down Detector have started to dip a little across every Microsoft service. However, we are still seeing a high numbers including over 12,000 reports for Outlook, close 16,000 reports for 365, and 2,700 reports for Store.

Microsoft down — live updates on outage affecting 365, Office, Outlook, Teams and more Multiple Microsoft services aren't working

https://youtu.be/XSmmZWVc0Ds?si=MfFMC54DQRx-3x6x

In this episode of MSP Unplugged, host Paco Lebron sits down with Chris Cool, Founder and CEO of Cool Technology Group Inc., a Houston/Texas-based managed IT services provider specializing in cybersecurity, cloud solutions, remote/on-site support, and more for small to medium businesses.
Chris shares his inspiring journey—from his days as a University of Colorado student-athlete spending more time in the mountains than in class, to diving into the copier and telecom industry in Dallas in the early 2000s. He climbed the ranks quickly, starting as an Account Executive at Intermedia Communications and rising to Senior VP on the West Coast (while based in Houston), building, growing, and even selling multiple organizations along the way.
The conversation gets real about launching Cool Technology Group in January 2020—just as the pandemic hit—and how Chris navigated that chaos to build a thriving MSP. He opens up about the secret sauce to standing out in a crowded market, the toughest hurdles he's faced (and how he pushed through), his proudest moments, balancing family life in Tomball, Texas, with running the company, and his outlook on emerging trends like cybersecurity threats and tech advancements that small businesses need to watch.
Whether you're a solo MSP operator or scaling a team, this episode is packed with practical insights, entrepreneurial grit, and advice for anyone dreaming of starting or growing their own IT services business.

https://youtu.be/XSmmZWVc0Ds?si=MfFMC54DQRx-3x6x

Sell a Copier! Chris Cool of Cool Technology Group In this episode of MSP Unplugged, host Paco Lebron sits down with Chris Cool, Founder and CEO of Cool Technology Group Inc., a Houston/Texas-based managed IT...

CTG Tech Team completing another Win10 EOL project for a client. New laptops on deck for the Admin and Accounting dept.