Pacxa

Last month, as part of Tradewind Group’s Mālama Hours community service initiative, members of our Pacxa team spent the morning with Mālama Maunalua and their dedicated volunteers to help restore Maunalua Bay by removing invasive limu—gorilla ogo, seaweed, and mudweed from the reefs. A big mahalo to Mālama Maunalua for having us.

The NSA’s joint Cybersecurity Information Sheet: AI Data Security reminds us of a core truth: you can't have secure AI without secure data. As organizations adopt AI, data security is the safeguard for accurate and reliable AI outcomes.

AI is no longer just a tool — it’s becoming an active partner in how we work, create, and deliver value. Microsoft’s latest piece on Agentic AI highlights a powerful shift: from copilots that assist, to agents that act autonomously, learn, and improve over time.

Here are some highlights:
1. No‑code agent builders
Teams across industries—from frontline workers to citizen developers—are using Microsoft Copilot Studio to launch custom agents. Examples include:
- Atomicwork, using Azure AI Foundry to automate help‑desk tasks, reaching a 65% deflection rate in six months.
- BDO Colombia, who cut internal payroll workload in half and achieved 99.9% accuracy.
2. Real‑world ROI through automation
- Dow automated invoice analysis, discovering hidden billing errors and saving millions.
- Eneco handled 24,000 chats/month, resolving 70 % more conversations without human handoff.
3. Agentic AI reshaping roles & efficiency
- Fujitsu empowered sales teams, boosting productivity by 67%.
- Grupo Bimbo built 650 apps/agents, saving tens of millions annually.
- Wells Fargo used Teams-integrated agents to reduce search times from 10 minutes to 30 seconds.

The Arctic Wolf 2025 Trends Report is here — and it's a must-read for IT and security professionals navigating today’s rapidly evolving threat landscape.

Key Takeaways:
- AI takes center stage as the #1 cybersecurity concern, overtaking ransomware for the first time in 4 years.
- Ransomware isn't gone — 23% of organizations still experienced significant attacks, with 76% choosing to pay.
- Visibility gaps persist even with widespread adoption of next-gen endpoint solutions.
- IR preparedness is on the rise: 88% of orgs now have incident response retainers — but only 35% maintain up-to-date IR plans.
- AI security tools still lag in delivering value, often generating the false positives of all tech in the stack.

To read the full report, visit: https://cybersecurity.arcticwolf.com/2025-Threat-Report-v1.html

Arctic Wolf 2025 Threat Report By drawing upon the first-hand experience of Arctic Wolf’s security experts, the Arctic Wolf 2025 Threat Report highlights key attack types, uncover the tactics, techniques, and procedures (TTPs) that threat actors use in their attacks, and help organizations prevent, detect, and respond to future...

As a proud member of the Chamber of Commerce Hawaii’s IT Sector Partnership Steering Committee, Pacxa is committed to support local students build successful careers in information technology. We are excited to continue offering work-based learning opportunities this summer for graduates of the Good Jobs Hawai‘i program. Sector Partnerships collaborates with the University of Hawaiʻi Community Colleges on the Good Jobs Hawaii initiative, a federally funded workforce and skills development program supported by the U.S. Department of Commerce. The program aims to help local residents secure high-quality entry-level positions in fields such as healthcare, technology, clean energy, and the creative industries.

Microsoft has unveiled Copilot in Forms, an AI-driven tool designed to simplify and enhance the process of creating surveys, polls, and forms. This innovation aims to make form creation more efficient, accurate, and engaging.

Key Benefits:

- Time-Saving Drafts: Copilot generates initial drafts and suggestions, allowing you to focus on refining and customizing your forms. ​
- Improved Quality: By providing objective feedback, Copilot helps avoid common survey design pitfalls, such as leading or ambiguous questions.
- Enhanced Engagement: The tool suggests relevant and diverse questions to capture respondents' attention and gather valuable insights.

Pacxa’s Bryson Silver had a great experience speaking with students at Kaimiloa Elementary’s Career Day. Bryson shared with students how he started his IT and cybersecurity career, the education and training needed, what a typical day looks like, and the challenges of the job.

Bryson is passionate about spreading cybersecurity awareness throughout the community, as well as inspiring the next generation of IT experts.

Thank you to Kaimiloa Elementary for having Bryson, and to the students for their great questions and enthusiasm! 🚀

Cyber threats are evolving at an alarming rate, and Arctic Wolf’s newly released 2025 Threat Report highlights the latest trends, attack patterns, and vulnerabilities that organizations must be aware of.

Key Points from the Report:

- Ransomware remains one of the top cyber threats, with evolving tactics that bypass traditional defenses.
- Human error continues to be a major attack vector—phishing and social engineering attacks are on the rise.
- Cloud security gaps are being increasingly exploited as businesses shift to hybrid environments.
- The financial impact of cyber incidents continues to climb, with businesses facing rising cyber insurance costs post-breach.

With cybercriminals refining their techniques, organizations must stay ahead by adopting proactive security measures—24/7 monitoring, threat intelligence, and a strong security culture.

View the full report, here: https://arcticwolf.com/resource/_pfcdn/assets/10926/contents/913843/923674cd-3df7-4614-8d99-e6260dac45b5.pdf?lb-height=100%25&lb-width=100%25

Leveraging Microsoft’s Copilot in OneNote is a game-changer for organizing and managing your notes.

Copilot uses AI to help you:
- Summarize notes effortlessly
- Create task lists and action items
- Generate new content like meeting agendas and event plans
- Rewrite and clarify notes for better understanding

Simply click the Copilot button in the ribbon or use the on-canvas icon for quick access.

To learn more, visit: https://support.microsoft.com/en-us/office/welcome-to-copilot-in-onenote-34b30802-02ae-4676-a88c-82f8d5e586dd

Cyber threats are evolving faster than ever — but so is our ability to defend against them. Our partner, Arctic Wolf, leverages market-leading Alpha AI through their Aurora Endpoint Defense to stop threats before they disrupt your business. Through unmatched detection, response, and prevention capabilities, businesses can strengthen their defenses and respond to threats.

Key Benefits of Aurora Endpoint Defense:
- 20x less CPU utilization than competing solutions – even when offline
- 30% faster incident investigation and 90% reduction in alert fatigue

Aurora Endpoint Defense includes:
- Endpoint Protection Platform
- Endpoint Detection and Response
- Alpha AI for Endpoint

Microsoft Copilot in Teams is changing the way that we communicate and work as a group. Whether you’re in a meeting or catching up on missed conversations, Copilot ensures you stay informed and productive.

Copilot’s AI-powered assistance in Teams features:

- Effortless Meeting Summaries: Copilot generates real-time summaries of meetings, highlighting key points and action items.

- Smart Chat Insights: Catch up quickly with AI-generated summaries of chat conversations, focusing on decisions and the next steps.

- Seamless Information Integration: Pull insights from emails, documents, and more, without having to leave Teams.

- AI-Powered Suggestions: Copilot can draft responses, refine tone, and adjust content to fit the conversation.

To learn more, visit: https://support.microsoft.com/en-us/copilot-teams

Microsoft Copilot in Word is bringing the power of AI to transform the way you write, edit, and collaborate. From drafting reports, creating compelling proposals, to refining your messaging, Copilot acts as your AI-powered assistant, streamlining workflows and boosting productivity.

What can Copilot do?
- Generate content from simple prompts
- Suggest edits for clarity and conciseness
- Summarize documents in seconds
- Enhance collaboration with intelligent insights

AI is changing the workplace, and tools like Copilot are making it easier than ever to create high-quality content.