NW Computer Solutions

Today, we're proud to announce that we have officially become part of The 20 MSP - Your Managed IT Department.

When considering the future of our company, one thing mattered most: finding the right opportunity for our employees, our clients, and the business we've worked hard to build.

The 20 MSP shares our values, our commitment to service, and our vision for growth. Becoming part of this organization allows us to continue delivering exceptional support while providing even greater resources and opportunities moving forward.

To our clients, employees, and partners: thank you for being part of this journey. We're excited for what's next.

WE HAVE NEWS! NW Computer Solutions is now The 20 MSP!

THE WHO

- The 20 MSP is a trusted, nationwide IT partner with a coast-to-coast presence supporting businesses like yours with expert, reliable service wherever you are. Our company has been working with The 20 for years, and the business partnership has been incredibly fruitful. Their platform has given us top-notch tools and capabilities that most of our competition lacks. Simply put, we wouldn't be where we are today without The 20.

THE WHY

- The reason NW Computer Solutions is becoming The 20 MSP is pretty straightforward:

- The 20 is a dynamic force in the MSP space. Their market reach and technical prowess will help us continue elevating and evolving our services to remain at the top of the IT industry.

- As mentioned, we've benefitted immensely from The 20's approach to MSP growth, but it's time to take our relationship to the next level. An acquisition will allow us to tap even more deeply into The 20's game-changing platform and service delivery model, so we can provide even more value to you, our clients.

THE WHAT

- Changes are on the horizon, but a lot's staying the same, including our team – the team who's got to know your business and its IT needs. In short, you don't have to worry about bringing a whole new batch of techs up to speed on your IT environment.

As we move forward with our acquisition by The 20 MSP, you can expect business as usual. That means prompt and friendly support when you need it.

Here's what IS changing …..........

- Our name: We're not NW Computer Solutions anymore – we're The 20 MSP!

- Our ownership: Our entire team is now under The 20's ownership.

- Our look: Look out for our new logo on social media and expect changes to our website as well.

- Our capabilities: This is the most exciting change of all. The 20 is at the leading edge of change in the MSP space. Translation: our service delivery is about to get crazy good. And if we haven't exceeded your expectations of an IT provider already, we soon will!

And know this – as excited as we are to begin this new chapter in our company's journey, rest assured that one thing ISN'T going to change around here: our dedication to your organization and its long-term success. Here's to a bright future!

The 20 MSP | Why Choose The 20 MSP? The 20 is a group of Managed Service Providers across North America...

Business owners expect their employees to help protect the organization's technical systems and sensitive data. Unfortunately, internal cyber threats are now the biggest risks organizations face. While external hacking accounts for about 31% of attacks, employee misuse increased from 29% to 45% between 2024 and 2025.

The good news is that businesses can take steps to protect themselves from employee cybersecurity risks.

Internal Risks Are Overtaking External Cyber Threats Business owners expect their employees to help protect the organization's technical systems and sensitive data. Unfortunately, internal cyber threats are now the biggest risks organizations face.

Recently, cybersecurity researchers uncovered a stealthy malware framework called DEEP that enables adversaries to quietly gain access to business systems. The malware uses hidden tunneling techniques to bypass traditional security monitoring and collect valuable login credentials from infected devices.

Unfortunately, attacks like this are becoming more advanced. Businesses need to understand how Python backdoor credential theft can expose their operations to major financial and security risks.

New Python Backdoor Exploits Tunneling for Credential Theft Recently, cybersecurity researchers uncovered a stealthy malware framework called DEEP that enables adversaries to quietly gain access to business systems. The malware uses hidden tunneling...

Business owners worldwide have to protect their companies and clients against cybersecurity attacks, which occur every day. Unfortunately, the gap in the cybersecurity workforce totals about 4.8 million people, leaving businesses vulnerable.

While the industry faces a talent shortage, some reports suggest that technically skilled people, including teenagers and recently laid-off professionals, are turning to the dark web for work. Creating a cybersecurity curriculum informed by real-world attackers may help combat this issue by redirecting existing talent from malicious activity.

Building a Cybersecurity Curriculum Informed by Real-World Attackers Business owners worldwide have to protect their companies and clients against cybersecurity attacks, which occur every day. Unfortunately, the gap in the cybersecurity workforce totals about 4.

The most overlooked performance opportunity in most businesses isn't about a new tool or a bigger team. It's the gap between how current systems work and their full potential.

Many organizations run on processes that are good enough to keep things moving but not optimized enough to drive results. Getting from working to winning rarely requires a fresh start. It requires taking a hard look at what's already in place and making targeted improvements that turn stable operations into real momentum.

Send us a message to schedule a quick discovery call, and let's find where your current setup has room to grow.

AI vs. Automation: Are They the Same?

Effectively boosting small business productivity starts with understanding that AI and automation aren't the same thing. Automation uses several tools to perform repetitive tasks without requiring someone to do all the work.

For example, a business may implement operational automation systems to track orders and project workflows. Automation makes it easier for employees to focus on high-value work rather than on tedious tasks.

AI, on the other hand, adds intelligence and adaptability to automation. Not all systems require AI automation tools for small business growth. However, those who benefit from the advanced technology can become smarter and more responsive, helping improve productivity and efficiency.

Small Business Efficiency Starts With Smarter Technology Today Owning a small or medium-sized business (SMB) means making the most of every minute. Finding ways to reduce time spent on repetitive tasks without compromising quality or efficiency in business...

How quickly do you think your establishment could recover from a cyber incident? Digital threats have rapidly evolved, and the risk is no longer if it will happen but when.

Having an accurate cyber resilience measurement strategy in place helps companies stay operational, even when under threat. Learn more about it here.

Measuring Cyber Resilience the Right Way How quickly do you think your establishment could recover from a cyber incident? Digital threats have rapidly evolved, and the risk is no longer if it will happen but when. Having an accurate cyber...

When was the last time you reviewed the tech tools your business relies on every day?

If your team is jumping between apps, building workarounds or exporting data to spreadsheets, chances are you’re not getting full value from what you’re paying for.

Full value isn’t just “it works” or “people log in.” It looks like:

• Time-saving features actually being used
• Less manual work, not just moved elsewhere
• No overlap between tools doing the same job

Comment “review” and we’ll help you find where value may be slipping.

We at NW Computer Solutions are proud to partner with Washington County Chamber of Commerce & Team Nebula for this eye-opening event!

Everyone is talking about AI, but who is really helping bridge the gap in business?And that’s where we come in.

With our Director of Sales and Marketing AJ Bustamante, we’ll talk about how to set up your Business IT Infrastructure safely implement AI.

That and with our special guest Abraham Noya, we’ll be able to cover what a successful AI solution looks like when generating additional revenue.

All that to say that we’re excited to bring this to our Small & Mid-Sized Business Community. We will see you next Wednesday the 20th at 10 AM!

Register Here
https://web.washingtoncountychamberor.com/atlas/events/small-business-solutions-series-all-the-things-it-ai-in-action-16265/details

One week to go! ⏰

Join us for the Small Business Solutions Series: All The Things: AI & IT In Action and learn practical ways AI and IT solutions can help improve efficiency, strengthen operations, enhance cybersecurity, and generate more revenue for your business.

Presented by AJ Bustamante of NW Computer Solutions and Abe Noya of Team Nebula AI.

Register today to receive the Zoom link: https://web.washingtoncountychamberor.com/atlas/events/small-business-solutions-series-all-the-things-it-ai-in-action-16265/details