PFC USA
Recover Together. PFC USA is a full-service Accounts Receivable Management company located in Greeley, Colorado.
The original agency was founded in 1904 and has maintained sustainable growth through core values, great service, integrity and results. Many of PFC's 175+ employees have been with the company for over 10 years. PFC's diversity and responsiveness to each customer's individual needs has resulted in loyal and satisfied customers for decades.
05/10/2026
💐 To those who love, support, guide, and nurture us — we celebrate you today.
Happy Mother’s Day from all of us at PFC USA.
As an extended business office for our healthcare clients, it’s essential that our Patient Account Representatives reflect the values and goals of the organizations we serve. PFC First’s Training & Development Specialist, Kristi Mix leverages CallMiner’s platform to evaluate client-specific data and ensure performance metrics are being met.
Kristi uses these insights to identify meaningful coaching opportunities, turning data into action to drive stronger outcomes for both our patients and our clients at PFC First.
Thank you, Kristi, for your leadership and continued commitment to elevating performance across our team.
Whitney Benavides, PFC USA's Training & Development Specialist, continues to champion the use of analytics and AI as a practical tool to strengthen compliance, coaching, and outcomes for both our team and the consumers we serve.
At PFC, we’ve partnered with CallMiner for more than a decade to support call performance monitoring and quality assurance. Whitney has led the initiative to integrate AI Assist, advanced classifiers, and translation capabilities directly into our call system — building a compliance-focused scorecard designed to ensure all Recovery Specialists are evaluated for compliance consistently and accurately, regardless of language.
Proud to see Whitney sharing this work at CallMiner's LISTEN Conference — a great example of people-first innovation driving real impact. Thank you for all you do, Whitney!
02/01/2026
So far this winter, warm essentials drives have been a success!
Thank you to Connecting Point Greeley, UNC Bears Football, Cub Scout Pack 40 in Evans, Bartels & Company, LLC, CPA's, Stoddard Funeral Home, First United Methodist Church Greeley, Adolfson & Peterson Construction, PFC USA, Beque Design and Textile, Centennial Park Library, Envision CoOrg, and several individuals and families who donated warm gear or hosted collection drives this season.
It’s still cold outside! If you’re looking to donate handwarmers or gloves, please do so to the Housing Navigation Center or United Way main office between 9 AM – 3PM weekdays!
01/19/2026
We’re proud to share that our CEO, Mike Shoop, was recently featured by ACA International in their Past President’s Corner series.
With more than four decades in the accounts receivable management industry, Mike reflects on his journey from joining Professional Finance Company in 1980 to serving as ACA International’s 2006/07 President. His leadership helped drive meaningful legislative progress at both the state and federal levels, including key amendments to the FDCPA, while reinforcing ACA’s role as a respected voice in Washington.
We’re grateful for Mike’s long-standing commitment to our industry and his dedication to serving both colleagues and communities with integrity.
Read the full interview (page 38) to hear Mike’s perspective on leadership, advocacy, and the future of the ARM industry > tinyurl.com/3wzt7az4
01/01/2026
🎇 Happy New Year from all of us at PFC USA!
Thank you to our clients and partners for trusting us in 2025. We’re grateful for the work we do together and look forward to an even stronger 2026 ahead!
#2026
12/25/2025
As we reflect on the year, we’re thankful for our clients, partners, and team members who make meaningful work possible every day. This holiday season, we wish you peace, rest, and time well spent with those who matter most.
Merry Christmas and warm wishes for the year ahead from PFC USA.
11/27/2025
To our team, clients, and partners, thank you for your ongoing trust, teamwork, and support. We are grateful for the relationships we’ve built together and for the opportunity to serve as a reliable, compassionate extension of your organization.
Happy Thanksgiving from PFC USA
10/31/2025
🎃Spooky season at PFC USA! From Killer Vacation to Guess Who, our teams showed up in full spirit this year. Wishing everyone a safe and fun Halloween!
07/04/2025
🇺🇸Wishing you and your family a Happy 4th of July! Enjoy the holiday weekend surrounded by loved ones and celebrate the spirit of freedom.
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Address
5754 W 11th Street, Ste 100
Greeley, CO
80634
Opening Hours
| Monday | 8am - 5pm |
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |