MITC

Ready for another conference season? We're excited to see you soon! If you're going to NY Alliance's Annual Conference, ANCOR American Network of Community Options and Resources's Connect Conference, or DDPA Arkansas - Developmental Disabilities Provider Association's Annual Conference this month, drop by MITC table for a quick chat!

Our Agency Consultants will be there to discuss ways to make your day-to-day a little easier, from improving workflows and reducing costs during times of funding uncertainty to saving time on documentation with AI, along with anything else that’s on your mind.

We look forward to meeting you at the conferences!

This April, join us every Thursday at 2 PM for agency webinars focused on real challenges and practical ideas that support your team’s everyday work. Learn more about the webinars and register your spot here 👉 https://bit.ly/april-agency-webinars

We had a great time at the 2026 PAR Policy Conference last week! Thank you to everyone who stopped by to chat with our team, especially our customers. Your customer appreciation gift box should be arriving soon. We hope you enjoy it!

Next stop: New York! If you're heading to the NY Alliance 2026 Annual Conference in April, we’d love to see you there.

P.S. Thank you to Pennsylvania Advocacy and Resources for Autism and Intellectual Disability for the great conference!

🚀 We’re looking for a Project Manager to join our team at MITC! If you enjoy building relationships, staying organized, and driving projects from idea to ex*****on, this could be a great fit!

Apply now 👉 https://mitcsoftware.com/mitc-project-manager/

What your day-to-day would look like:
✅ Manage implementation projects and milestones
✅ Collaborate with customers and internal teams
✅ Maintain project plans, timelines, and resources
✅ Identify risks early and develop solutions
✅ Travel onsite 2-4 times per year to meet customers

💰Compensation & Benefits
$45K–$80K depending on your experience + 5,000 valued benefit packaging including 100% company-paid medical, 401K match, vacation, holidays, and more!

📍This is a hybrid role: Enjoy remote work with required in-office days in Frederick as needed.

MITC is looking for an Operations Assistant to join our team! If you're organized, detail-oriented, and located in Frederick, Maryland, this role is for you. Entry-level candidates are welcome 👋

What your day-to-day would look like:
✔️ Be the first point of contact for customers and general inquiries
✔️ Process orders, including invoices, contracts, and shipments
✔️ Schedule meetings and follow-ups with customers
✔️ Create reports and support day-to-day administrative tasks

💰Compensation & Benefits
$40K–$60K, 100% company-paid medical, 401K match, vacation, holidays, and more!

📍This position is a full-time, in-office role based out of MITC’s office in Frederick, MD. Work hours are Monday through Friday, 8:00 AM to 4:00 PM.

📩 Apply now 👉️ https://mitcsoftware.com/mitc-operations-assistant/

We had a wonderful time at New Jersey Association of Community Providers - NJACP's Annual Conference last week! Thank you for stopping by to chat with Cheyenne and Emily and for sharing updates about what’s happening at your agency.

It was great seeing many of our customers at the table. Be sure to look out for a special customer appreciation gift box that was sent your way. We hope you enjoy it, and thank you for letting us be part of your journey.

AI is already being used by real providers to solve everyday challenges, streamline operations, and save time across every role, from direct care staff to executives.

Join John Graham, Founder, CEO & Software Architect, for a webinar on Thursday, March 5th at 2pm ET to learn more about AI and explore five ways your agency can start using it today.

Register now 👉️ https://bit.ly/5-Ways-Providers-Can-Benefit-from-AI-Now

🚀 Join MITC as a Marketing Specialist!
Love bringing ideas to life? Join our Frederick, MD team! You’ll lead email marketing, keep systems organized, and collaborate on creative projects.

💡 What You’ll Do:
• Plan, craft, and schedule email campaigns (Mailchimp)
• Manage CRM and audience data
• Keep website content fresh
• Help with light design and marketing initiatives

🎯 Who You Are:
• Bachelor’s degree in marketing, Liberal Arts, Communications, Business, or related field preferred but relevant experience is welcomed!
• Organized, proactive, and team-focused
• Strong writer and quick learner
• Excited to tackle multiple projects

Entry-level welcome! We provide training and room to grow.

💰 Compensation & Benefits
$40K–$60K, 100% company-paid medical, 401K match, vacation, holidays, and more. Hybrid Role: 3 days in the office per week, with flexible options.

📩 Apply now 👉️ https://mitcsoftware.com/mitc-marketing-specialist/

The day-to-day job of managing community, day, and facility-based services has become more complex in recent years as providers are encouraged, incentivized, or mandated to transition to community-based services.

Join us for a webinar on Thursday, February 19th at 2pm ET to learn about technology other agencies have used successfully to tackle issues in community- and facility-based programs. Register your spot now 👉️ https://bit.ly/software-for-groups-webinar

Is overtime shared fairly in your group homes? Sharing overtime can help control costs by spreading extra hours across the workforce. This reduces the risk of some employees working 60 hours a week while others work only 36. It also improves retention and helps prevent burnout by increasing take home pay for more employees.

Read more about overtime sharing and how to encourage employees to request open shifts 👉️ https://bit.ly/overtime-sharing-fb

Join us for a webinar on Thursday, February 12th to learn more about ensuring documentation is captured. Register here 👉️ https://bit.ly/documentation-webinar-fb

A provider supporting 2,000 individuals is using AI for documentation summaries and the impact is huge! Most providers are required to create monthly or quarterly documentation summaries, built from daily notes that pile up day after day.

Supervisors currently spend about 30 minutes turning daily documentation into summaries. With MITC's private, HIPAA-secured AI, that same summary is generated in about 15 seconds, potentially saving estimated 4,000 hours saved every year.

Learn more about AI documentation summaries here 👉️ https://bit.ly/ai-documentation-summaries-fb