Fountain Inn Natural Gas

Fountain Inn Natural Gas has officially begun work on a major infrastructure improvement project designed to strengthen system reliability and support the growing energy needs of our community.

The project includes nearly 3 miles of new 6-inch high-pressure steel gas line that will help improve system performance and reliability, especially during periods of extreme cold weather when demand is highest.

Construction is expected to continue through late 2026. Most of the work will take place within existing SCDOT right-of-way to help minimize impacts to surrounding properties and traffic.

We appreciate the community’s patience as this important investment moves forward and will continue sharing updates throughout the project.

⏰ Just one week until HB3571 goes into effect!

Starting May 22, 2026, SC’s underground facility law changes. If you plan to dig, now’s the time to:
✔ Review the new Large Project Ticket rules
✔ Understand tolerance zone digging requirements
✔ Check the Positive Response System updates

Stay safe, avoid fines, and dig responsibly!
🔗 Learn more: https://sc811.com/state-law

📢 Community Reminder: Pipeline Safety Work Ongoing
The Annual Pipeline Safety Survey is still underway and will continue over the coming weeks.

Survey crews may be visible in different areas as they complete this important work. If you see personnel on or near your property, they are likely part of this project.

Thank you for helping us support a safe community!

It's May! New law changes are here.
These updates are all about safety and coordination.

The new Large Project Ticket system will help improve communication, protect underground utilities, and support safer excavation practices across our region.

Stay informed and be prepared for what’s ahead.
🔗 Learn more: https://sc811.com/state-law/
#811

📢 SC Excavation Law Update Reminder!

Effective May 22, 2026, HB3571 will introduce:
✅ Large Project Tickets for major excavation projects
✅ Soft digging requirements in the tolerance zone
✅ Updated Positive Response System for marking confirmation
✅ Clarified definitions & updated penalties

Whether you’re a contractor, utility operator, or DIYer, these updates matter. Make sure you’re prepared!
🔗 Details: https://sc811.com/state-law

👷‍♂️ Seeing survey crews around town?
Southern Cross Company is still actively conducting their Annual Pipeline Safety Survey.

These crews may be working in various locations, including near homes and businesses. This is normal and part of ensuring pipeline safety.

We appreciate your understanding as this work continues!

Important Reminder: From
HB3571 introduces new Large Project Tickets, effective May 2026.
Learn what a Large Project is, what qualifies, and who is impacted.
To learn more about what’s coming in May, review all law changes here: https://sc811.com/state-law/
https://www.facebook.com/share/p/1FNT9r2vLW/

If you want to make your natural gas bill more predictable throughout the year, the Equal Payment Plan (EPP) may be a great option for you.
This program averages your past year of natural gas usage and spreads the cost evenly across monthly payments—helping you avoid large seasonal bill changes.

✔ No enrollment fees
✔ Predictable monthly payments
✔ Easy budgeting for your household

📞 Call our Customer Service Department at (864) 862-0042 to learn more or enroll today.
Note: On your bill, the Equal Payment Plan will appear as AMP (Average Monthly Payments).

🔍 Pipeline Safety Survey Update
You may continue to see survey crews working in the southwest portion of the area and around nearby businesses.

This is part of Southern Cross Company’s ongoing Annual Pipeline Safety Survey to help maintain a safe and reliable system.

If you notice activity on or near your property, it could be related to this important work. Thank you for your continued patience!

Who will be impacted by these changes?

Contractors, developers, and anyone planning larger-scale excavation projects will need to follow new requirements beginning in May 2026.

Fountain Inn Natural Gas is here to help keep our community informed and safe.
🔗 Learn more: https://sc811.com/state-law/
#811