QualServ

Kaira Longley has been with QualServ for five years and has grown her career through several key roles across operations and supply chain. She began as a Shipping Checker, then transitioned into the Receiving area, later moving into the Supply Chain department as a Direct Ship Coordinator, and she now serves as a Buyer within Supply Chain. In her current role, Kaira’s typical day includes communicating with suppliers, managing inventory, and cutting purchase orders to support supplier needs and keep operations running smoothly. She’s an important part of the team—known for being dependable, proactive, and always willing to jump in and help others to keep things moving. Outside of work, Kaira has been married to her husband Parker Longley for two years, and Parker also works at QualServ. She is from Fort Smith, Arkansas, and graduated from the Future School of Fort Smith. Her hobbies include playing guitar, building floral LEGO sets, and spending time outdoors. Personally, Kaira hopes to travel more—especially to destinations like the Netherlands, Australia, and a variety of sightseeing locations across the United States. Professionally, she is focused on building new skills, including mastering Excel. Quote about working at QualServ: “I thrive on the challenges my position brings, and each day brings new opportunities to learn, adapt quickly and build on my industry knowledge.”

We’re proud to recognize Dion Chambers as he celebrates an incredible 35-year milestone with QualServ. Dion’s career began in the field as a Traveling Installer and Jobsite Superintendent, building on his background in custom home construction. That hands-on experience became the foundation for a long and impactful career—where he’s spent more than three decades focused on project ex*****on, account leadership, and high-stakes client success.

Dion’s QualServ Journey
Key Account Manager – Current Position (9 years)
Director of Installation Department (2.5 years)
Director of Project Management (2.5 years)
Account Manager, National Restaurant Chain Account (8 years)
Project Manager (7 years)
Traveling Installer / Jobsite Superintendent (5 years)

A major highlight of Dion’s tenure has been supporting a high-expectation, large-scale national retailer account—an environment that demands excellence every day. Dion credits those rigorous standards with sharpening his commitment to quality and reinforcing his belief that meeting high expectations drives continuous improvement.

Beyond the Job
Dion is from Muldrow, Oklahoma, and has been married to his wife Shelia for 43 years. They have three daughters and three grandsons. Outside of work, Dion enjoys hunting and fishing with his grandsons, family vacations and gatherings, and traveling with Shelia.

Looking Ahead
Personally, Dion’s goal is to spend as much time as possible with family and friends. Professionally, he remains focused on serving clients and helping earn future business.

Dion’s Advice for Career Growth at QualServ
“QualServ offers an exceptional environment for career development. By demonstrating initiative, a strong work ethic, and a commitment to professional excellence, employees can find significant opportunities for long-term growth and advancement within the organization.”

Congratulations, Dion—and thank you for 35 years of dedication, leadership, and impact.

Brent Davidson is celebrating 10 years with QualServ and continues to play a key role in bringing customer concepts to life through thoughtful, high-quality design. Brent started with QualServ as a Design Engineer and has since been promoted to Lead Design Engineer. In his current role, Brent splits his time between managing Engineering Activity Requests within his direct workflow—helping ensure we meet customer design expectations and delivery timelines—and providing specialty design support across a wide range of concepts. His ability to balance coordination, technical problem-solving, and creative design makes him a strong resource for both our engineering team and our cross-functional partners. Brent is from Fort Smith, Arkansas, and graduated from Southside High School. He earned his B.S. in Electrical Engineering from the University of Arkansas, bringing a valuable electrical perspective to projects that often blend multiple disciplines. Outside of work, Brent stays busy with a mix of hobbies: card games, board games, video games, and outdoor activities like hiking, disc golf, and pickleball. He also loves traveling and attending conventions. Personally, Brent has a goal to travel to a different country every 2–3 years to experience as much of the world as possible. Professionally, he’s focused on continuing to grow—expanding his management capabilities to a larger team while also pushing his design skills into even more complex projects that blend mechanical, structural, and electrical design. Brent on QualServ: “QualServ provides a unique opportunity for growth inside of creative spaces due to the broad scope of work afforded to us in this industry. For every standard cabinet or table, there is a complex fixture dreamed up by a customer’s interior designer or architect waiting for us to bring into reality through design and construction, allowing every department in the company to have a hand in saying they helped to make it happen.”

Chris began his QualServ career as a Polisher, and through dedication, consistency, and true craftsmanship, he steadily advanced through the department—first becoming Polish Lead, then Weld & Polish Lead, then stepping into leadership as 2nd Shift Supervisor, and now serving in his current role as 1st Shift Supervisor in our Metal Department. In this position, Chris helps lead day-to-day operations and supports the work of approximately 20 Polishers and Welders, playing an important role in keeping both quality and production moving in the right direction. Over the years, Chris has also been a key contributor to several important improvements and projects, including the laser welder adaptation, the implementation of two-man cells, and the addition of a new robot cell. He was also part of the team supporting the installation of the new powder-coat wash tank—another step forward in building capability and consistency across our processes. What Chris enjoys most is being part of a great team, and he’s always looking ahead—especially when it comes to taking on new projects and continuing to build on what the department can deliver. Chris is a graduate of Alma High School and has been married to his wife Jamie for 9 years. Outside of work, he enjoys fishing and shooting. Chris on working at QualServ: “I have got to meet and work with a lot of great people, I look forward to many more years.” Congratulations, Chris—and thank you for 30 years of hard work, leadership, innovation, and commitment to the team.

We're hosting a hiring event today until 4pm, and we've already had a GREAT turnout. Stop by to learn more about our available opportunities and meet the team. We'd love to see you today! https://qualservintl.com/careers/

This Memorial Day weekend, we honor and remember the men and women who gave their lives in service to our country. Their courage and sacrifice—and the sacrifices made by their families—are never forgotten. As we spend time with friends and loved ones, we pause to reflect on the freedoms we share because of those who served. Wishing everyone a safe and meaningful Memorial Day weekend.

Congratulations to DJ Peters, our QualServ Employee of the Month and a Middleby MVP nominee. DJ has been with QualServ for over three years and has become a dependable, go-to team member in the Dowel area of our Wood Department. His consistency, attention to detail, and strong work ethic help keep work moving smoothly and support the quality our customers expect. Thank you, DJ, for the effort you bring every day—and congratulations on this well-deserved recognition.

Lacumba Smith is celebrating 5 years with QualServ and is a key part of our Metal Department as a welder, crafting stainless steel day in and day out. Known for his consistency and workmanship, Lacumba is a great member of the team and someone others can count on. Originally from Forrest City, Arkansas, Lacumba graduated from Northside High School. Outside of work, he stays busy with his seven kids (ages 13–29)—and when he gets free time, you’ll likely find him doing what he loves most: fishing. It’s more than a hobby for Lacumba—it’s a passion. Lacumba on QualServ: “I’ve met a lot of good people and I’ve learned a lot here.”

During the rest of the year, Monday is when we are just getting the week started, but a Monday at the National Restaurant Association Restaurant, Hotel-Motel Show means we are full steam ahead into Day 3! Booth 4200 is hopping, make sure you stop by and see what's going on!

Come see us at the National Restaurant Association Show May 16-19 at the Middleby Corporation Brands booth #4200! Stop by to check out our new line of commercial refrigeration equipment and talk with the team about solutions built for today’s kitchen—focused on food safety, efficiency, and performance. We’d love to see you there. https://qualservintl.com/refrigeration/