Shopko Optical

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Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optician to join our team Fond du Lac, Wisconsin!

No experience necessary, On the job training provided.

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

Competitive Wages & Incentives
401K with Match
Vacation Pay/Personal Day
Volunteer Time Off
Sick Pay
Health & Wellbeing Benefits
Voluntary/Cafeteria Offerings
Employee Assistance Program
On the Job Training & Certification
Teammate Recognition Program
DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings



BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory



MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· High School Graduate or equivalent

· Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing



ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development



These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Best of Fond Du Lac voting is now open! Vote for Shopko Optical as the best “Eye Care Clinic” in Fond Du Lac! We appreciate the support and we couldn’t do it without our loyal patients, doctors, and staff! Click here to vote once a day now through April 25th:

Best of Fond Du Lac 2022 Vote now for a chance to win a $250 gift card! Votes can be placed daily between April 11th and April 25th.

Experience the convenience of Digital Eye Exams, now available at your Fond Du Lac East optical center! Call us at 920-375-5483 to schedule an appointment. Learn more: https://bit.ly/3o7hega

Shopko Optical Shopko Optical delivers the care and products you deserve to keep you seeing your best.

Experience the convenience of Digital Eye Exams, now available at your Fond du Lac East optical center! Call us at 920-375-5483 to schedule an appointment. Learn more: https://bit.ly/3j8y9MI

Shopko Optical Shopko Optical delivers the care and products you deserve to keep you seeing your best.

We would like to extend our sincere gratitude to our patients for voting Shopko Optical a 2021 Best of Fond Du Lac Finalist. We appreciate the support and could not have done it without our loyal patients, doctors and staff!

Best of Fond du Lac voting is now open! VOTE for Shopko Optical as the best “Optometrist or Optical Center” in Fond du Lac! We appreciate the support and we couldn’t do it without our loyal patients, doctors and staff!
Click here to vote once a day now through April 21st:

Vote Now for the 2021 Best of Fond Du Lac! Voting is now open! Prove that you’re a local legend and know the best spots! It’s time to vote for your favorite restaurants, entertainment, shopping, services, and more in the 2021 Best of Fond du Lac!

Wisconsin, we’ve got you covered! Shopko Optical Fond du Lac East is an in-network provider for DeltaVision along with many other major insurance plans. Make your appointment today: https://bit.ly/39NETe5

There’s a new optical center near you! We’ve opened at 1073 E Johnson Street in Fond du Lac. Now accepting appointments: https://bit.ly/3qoqLyS