HealthWare Systems

Patient outreach shouldn’t depend on someone remembering to make the next call.

HealthWare Systems has helped healthcare organizations automate outreach across text, email, fax, letters, and voice — with campaigns triggered by real-time events.

Appointment reminders. Preventive screenings. Care gaps. Early-out notifications. Collections follow-up.

The workflow keeps moving, and outreach can automatically stop once the goal is met.

For one implementation, 100% of routine outreach functions were automated, helping reduce staff workload while maintaining consistent patient communication.

See the case study:
www.healthwaresystems.com/case-study/automated-patient-engagement/

What if the documents coming into your organization could tell your systems what to do next?

HealthWare Systems helps turn unstructured documents into actionable data.

Our automation can recognize incoming document types, extract important information, route it to the right system or queue, and trigger the appropriate next step — without relying on staff to manually review every item.

One HealthWare Systems solution resulted in a 90%+ reduction in manual document handling.

That’s digital transformation with a measurable impact.

Explore our real-world automation solutions:
https://www.healthwaresystems.com/document-automation/

For more than 27 years, HealthWare Systems has helped healthcare organizations improve the way work gets done.

Today, that means combining deep revenue cycle experience with smarter automation to create a more digitally enabled workforce.

From reducing manual tasks to improving how information moves across teams and systems, our solutions are built to fit the workflows healthcare organizations rely on every day.

Our solutions include:
• Workflow Automation
• Robotic Process Automation (RPA)
• Document Automation
• Patient Outreach
• Integration Solutions

The goal is simple: streamline processes, reduce administrative burden, and give your team more time to focus on the work that matters most.

See what HealthWare Systems can do for your organization: www.healthwaresystems.com

If you could automate one workflow in your organization tomorrow, what would you choose?

Prior authorizations?
Incoming documents?
Referral management?
Reporting?
Release of Information?
Revenue cycle workflows?

The best automation strategies do not always start with the biggest project.

Sometimes they start with one repetitive, high-volume workflow and build from there.

What process would your team automate first?

Explore what's possible: https://www.healthwaresystems.com/

Recurring reporting should not consume hours of staff time every week.

In this case study, HealthWare Systems automated progress notes reporting using intelligent data extraction, workflow orchestration, and AI-powered document generation.

The results:
✔ 80%+ reduction in weekly reporting workload
✔ Report turnaround reduced from hours to minutes
✔ Fewer manual errors and missed submissions
✔ Improved data consistency
✔ A scalable foundation for additional reporting automation

One automated workflow can create opportunities far beyond the original process.

Read the case study: https://www.healthwaresystems.com/case-study/progress-notes-reporting/

Did you know one automated healthcare reporting workflow reduced weekly administrative workload by more than 80%?

What once required hours of manual review, data collection, and report preparation was reduced to minutes through intelligent automation.

The result was not just a faster report.

It meant more time for patient-focused work, improved data consistency, and fewer missed submissions.

See what healthcare automation can accomplish: https://www.healthwaresystems.com/

Copying information from one system to another.

Downloading a document. Renaming it. Uploading it somewhere else. Sending an email to tell someone it is ready.

When staff members become the connection between disconnected systems, workflows slow down and administrative burden grows.

Intelligent automation can help connect the steps, systems, and information already moving through your organization.

Your people should focus on decisions.

Automation should handle the repetitive movement of information.

Explore our solutions: https://www.healthwaresystems.com/

Did you know modern document automation can do much more than scan and store a document?

AI-powered document processing can identify document types, extract critical data, validate information, and trigger the next step in a workflow.

The difference? Information becomes actionable the moment it arrives.

At HealthWare Systems, we help healthcare organizations move beyond document storage and toward intelligent process automation.

Learn more: https://www.healthwaresystems.com/document-automation/

Release of Information workflows can involve intake, consent tracking, document searches, review, delivery, billing, and compliance documentation.

That is a lot of manual coordination.

In this case study, HealthWare Systems deployed an AI-powered ROI automation framework to manage the workflow from request intake through release and billing.

The impact:
✔ Over 80% reduction in manual ROI handling time
✔ Turnaround accelerated from days to hours
✔ Manual consent tracking eliminated
✔ Complete audit and compliance tracking

This is what end-to-end healthcare automation can look like.

Read the case study: https://www.healthwaresystems.com/case-study/release-of-information/