AAA Giants Car Service Inc

need and doing everything we can to make it happen. Doing more for you demands a passion for going above and beyond - one customer at a time. Service Standard
AAA Giants wide commitment to exceptional service is second to none. We hold ourselves to the highest service standards and institute more corporate measures than any other chauffeured services company to ensure consistently superior service. Count on Precision and Performance
AAA Giants enforces strict performance standards for reservations, billing, operations and vehicle maintenance. AAA Giants guarantees consistent safety and service standards, and we conduct annual on-site audits to ensure compliance according to the AAA Giants standards manual. AAA Giants maintains the highest level of accountability and provides the most intensive training for all its chauffeurs. Before chauffeurs become “AAA Giants Chauffeurs," they undergo thorough background investigations and must also undergo extensive and ongoing certification and safety training, including our intensive AAA Giants Chauffeur Certification Program. AAA Giants takes its commitment to superior service even further with the industry's most comprehensive Quality Assurance (QA) programs. Programs such as the "Listen In" and Next-Day QA customer surveys help maintain our unequaled level of professionalism. Count on Greater Personalized Service
Personalized service is AAA Giants priority. We take every measure to provide you with comfortable, safe, reliable travel services. Our Reservation System and Web-based e-Reservation Center let you arrange chauffeured services for personal and business travel, road shows, meetings and events, and private aviation - customized to your specifications. AAA Giants reservation specialists and customer care representatives are available 24 hours a day, 365 days a year. AAA Giants chauffeurs are courteous, consummate professionals who set the industry standard for impeccable service, expertise and knowledge. The AAA Giants Fleet, features only the highest quality, late-model luxury vehicles - including sedans, limousines, SUVs, mini-buses, vans, motor coaches. We offer the finest on-the-go amenities, and our uniquely personal Meet & Greet service makes airport travel hassle-free. Image
Quality Assurance
AAA Giants doesn't just assure you the highest quality of service - we ensure it. We have quality control programs and procedures. We institute more performance measures. We do more than any other ground transportation company in the industry to make sure we are the gold standard for chauffeured services. Count on Complete Accountability

AAA Giants takes its commitment to superior service quality much, much further with the industry's most comprehensive Quality Assurance (QA) program, overseen by an entire department devoted to company-wide QA. Our QA initiatives include:

• A Next-Day Quality Assurance program utilizing random phone calls to passengers or travel arrangers the day following service to monitor reservation, chauffeur and vehicle quality
• An "Eyes of the Customer" program to survey travel arrangers in order to assess our performance vis-à-vis their expectations
• An "Eyes of the Manager" spot-inspection program to assess chauffeurs and their vehicles first-hand