Net Friends Inc.

Net Friends President Neelesh Patel is featured in an Executive Insights interview with Triangle Business Journal's President Sougata Mukherjee.

Watch to hear more about the Net Friends origin story, how Neelesh built a disciplined sales structure, and the legacy Neelesh and his co-owner John Snyder intend to leave behind.

Watch the interview:

Triangle Business Journal’s Executive Insights Interview | Net Friends Net Friends President Neelesh Patel is interviewed by Triangle Business Journal’s President Sougata Mukherjee following Neelesh’s Corporate Leadership Award. Neelesh details the Net Friends origin story and how he reshaped the company’s sales process for sustainable success.

We had the best time meeting insurance professionals at this year's ! Big thanks to Independent Insurance Agents of North Carolina - IIANC for hosting a lively event.

We genuinely enjoyed listening to everyone's IT experiences and goals. And we were so pleased to share our minifig and axolotl obsession with the NC insurance community! 💛

Learn more about Managed IT for Insurance Agencies: https://hubs.ly/Q04y9WgX0

Why break in when you can log in? Credentials are the #1 target, because they are the path of least resistance. Net Friends can help you close the gap.

Learn more: https://hubs.ly/Q04rp1P60

We're a Top Workplace!

The News & Observer named Net Friends a winner of the Raleigh-Durham Top Workplaces 2026 award, and it's based entirely on confidential employee feedback.

The team told us they feel respected, supported, and empowered. With average tenure over seven years, that feeling clearly sticks.

Thank you to every Net Friend who made this happen. Turns out a friendly workplace is a solid business strategy.

Read more 👉

The News & Observer Names Net Friends A Winner of the Raleigh-Durham Top Workplaces 2026 Award | Net Friends Net Friends has been named a 2026 Top Workplace by The News & Observer, an honor based entirely on employee feedback about culture, growth, and recognition.

This is what IT support feels like when it's done right.

Greetings from Nugget Falls in Juneau, Alaska, and the Icy Strait Point just outside of Hoonah!

Moving fast and breaking things may work fine for a startup. Less so when the State Department of Insurance is watching.

AI can absolutely earn its keep in an agency. Submission summaries, certificates, and claims intake are all fair game, because a human still makes the final call. Coverage recommendations and unreviewed binders are a different story, and that is where E&O exposure creeps in.

Check out this article that details how AI can help independent brokers in daily operations and where it should stay clear:

How Can Insurance Agencies Use AI Without Increasing E&O Risk? | Net Friends Independent insurance agencies can adopt AI safely by automating repetitive tasks like certificates and submission summaries, while keeping human review on coverage decisions and binders to limit E&O exposure.

Your perimeter is your user credentials, not your firewall. When attackers log in with stolen IDs, traditional defenses stay silent. Net Friends can secure your identity perimeter before the next login attempt.

Learn more: https://hubs.ly/Q04rp1T30

It's National IT Professionals Day! So we celebrate with donuts! Thank you, Monuts, for the Durham-made fuel.

And thank you to the people at Net Friends behind every closed ticket and every problem solved for our clients!

Our engineers, Support Center team, and project crew spend their days ensuring our clients' technology run quietly and securely behind the scenes. We are lucky to have them! Thank an IT pro today if you can.