Fastpasscorp

Cybercrime groups are now recruiting women to perform vishing attacks against IT help desks.

How are your organizations actually verifying employees before resetting credentials?

Learn why strong workforce identity verification is now essential: https://www.fastpasscorp.com/blog/scattered-spider-help-desk-vishing-attacks-women/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=FB-SSWomen-Blog-4&utm_id=FB-SSWomen-Blog-4

Attackers no longer need to hack — they just need to talk.

Recent breaches at Marks & Spencer, Harrods, Co-op, and Jaguar Land Rover (JLR) have exposed a pattern: attackers no longer need to break down digital doors when they can simply call the helpdesk and ask for the keys.

Read this informative article to know why your Service Desk is the new attack vector and what you can do to defend it: https://insight.scmagazineuk.com/your-service-desk-is-the-new-attack-vector?utm_source=Facebook&utm_medium=Facebook&utm_campaign=servicedesk-article&utm_id=servicedesk-article

Your Service Desk is the New Attack Vector

The Salesforce data breach started with a phone call.

Hackers didn’t hack firewalls — they called IT help desks, pretending to be real employees.

It’s a powerful reminder that the biggest security risks often come from social engineering, not technology failures.

Your help desk handles sensitive access every day. The question is: how do you verify who’s on the other end of the line?

Learn how to protect your help desk from vishing and social engineering attacks before they happen:
👉 https://www.fastpasscorp.com/blog/salesforce-data-breach-help-desk-social-engineering/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=nov12_FB_salesforceblog&utm_id=nov12_FB_salesforceblog

Securing Help Desks from Cybercriminals The Salesforce data breach proves hackers don’t need malware — just a phone call. Learn how to protect your help desk from vishing and social engineering attacks.

Social engineering is getting smarter — and your help desk is in the crosshairs.
If you already know this risk is real, the next question is: how do you protect your help desk the right way?

FastPass just released an easy-to-understand guide to the Top 10 Identity Verification Management (IVM) solutions that stop attackers from stealing passwords and credentials over the phone.

What’s great about it: it doesn’t just compare tools — it helps you figure out which type of solution fits your organization best.

If you’re planning your next step in help desk protection, start here 👇https://www.fastpasscorp.com/why-fastpass/insights/top-10-best-ivm-software/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=top10ivm_fb_post1&utm_id=top10ivm_fb_post1&fbclid=IwY2xjawONNNJleHRuA2FlbQIxMABzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEe24lQ7_bnj1WOzzmD1_-O9LeEpR7P29WUzhInOVqWy3XtcSINjkRsL17nr4U_aem_SuRBDFbb8ktLafEC4s7pSg

10 Best Identity Verification Manager (IVM) Products / Software for 2025 Discover the 10 Best Identity Verification Manager (IVM) Products / Software for enterprises. Get relevant and detailed information feature comparison.

Learn how Scattered Spider exploit IT help desks — and how secure user verification, caller validation, and help desk verification workflows stop them.

See details here: https://www.fastpasscorp.com/blog/scattered-spider-stop-help-desk-attacks-with-secure-verification/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=sep24_fb_ivmguidevideo_blog&utm_id=sep24_fb_ivmguidevideo_blog

Securing Help Desks from Cybercriminals Learn how Scattered Spider exploit IT help desks — and how secure user verification, caller validation, and help desk verification workflows stop them.

Hackers don’t need malware to breach your company.
They just call your IT help desk.

Weak verification = stolen passwords = millions lost.
New guide shows how to lock down your help desk & stop social engineering attacks cold.

Read it → https://www.fastpasscorp.com/blog/why-your-it-help-desk-might-be-your-weakest-link-and-how-to-fix-it/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=sep8_ithelpdesk_blog&utm_id=sep8_ithelpdesk_blog

Securing Help Desks from Cybercriminals Why Your IT Help Desk Might Be Your Weakest Link. In recent years, companies like MGM Hotels, Clorox, and Qantas have lost millions — not because of sophisticated malware, but because hackers picked up the phone. Read more.

🚨 MGM. Caesars. Marks & Spencer.
They all fell to the same threat—and it started with a phone call.
The hacker group Scattered Spider uses vishing to trick IT help desks into resetting passwords and enrolling rogue MFA devices.
No malware. Just manipulation.

Awareness training doesn’t fight Scattered Spider.
If your help desk can be persuaded, you're vulnerable.

Read how to stop them—with enforced workflows that leave no room for social engineering: https://www.fastpasscorp.com/blog/scattered-spiders-social-engineering-experts-governments-urge-stronger-help-desk-verification/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=july9_FB_post_scatteredspider_blog2&utm_id=july9_FB_post_scatteredspider_blog2

⚠️ IT Help Desk exploited again! UK's Marks & Spencer breach proves your frontline may be vulnerable to social engineering.

Strengthen your defense, automate identity checks, and secure your users—before it's too late.

🔗https://www.fastpasscorp.com/blog/marks-and-spencer-co-op-social-engineering-breach/ utm_source=Facebook&utm_medium=Facebook+Organic&utm_campaign=june4_FB_mscoopbreach_blog&utm_id=june4_FB_mscoopbreach_blog

Employee onboarding is a critical process that sets the foundation for security and efficiency in your organization. However, traditional onboarding methods come with inherent security risks, particularly when providing new employees with their initial credentials.

How can organizations ensure that a new employee receives their first password securely—without it being seen, shared, or intercepted by others?

https://www.fastpasscorp.com/blog/hidden-security-risks-employee-onboarding-deliver-password-securely/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=fb_employeeonboarding_blog&utm_id=fb_employeeonboarding_blog

Securing Help Desks from Cybercriminals Find out how organizations can securely initiate the password registration process while eliminating the vulnerabilities of traditional methods during employee onboarding.