Registria

The post-purchase experience is one of the biggest opportunities brands aren't talking about enough.

Registria CRO Matt Parsons says it well. When teams are aligned around what happens after the sale, everything gets better. Fewer returns, smoother support and customers who actually come back.
Ownership is where loyalty is built. The brands leaning into that are seeing the difference.

Want to explore what that could look like for your brand? Let's connect.

Right to Repair is gaining momentum and durable goods brands are paying attention.

As new legislation expands across the http://U.S., brands have an opportunity to rethink how they support customers throughout the ownership journey.

Our Senior Product Manager breaks down what Right to Repair means for brands today and what teams should be watching moving forward.

Read the blog: https://na2.hubs.ly/H05Y_dS0

Right to Repair Is Here: How Consumer Brands Can Get Ahead in 2026 Discover how consumer brands can leverage the Right to Repair movement to build loyalty, enhance customer experience, and drive sustainable growth.

Most brands stop at the sale. Thermacell did not.

With Registria, they turned product registration into a true growth engine:
79% of reviews came through the Registria feature
104x increase in reviews from the previous year

That is not just engagement. That is measurable revenue driven by better post-purchase experience.

If you are a brand looking to build loyalty beyond the checkout page, this case study is worth a read. https://na2.hubs.ly/H05WSRV0

Camping season means packed trails, campfire meals and customers relying on their gear to work when it matters most.

That’s why post-purchase experiences matter. Registria helps brands like Thermacell, Weber Grills and Johnson Outdoors stay connected with customers through product registration, support resources and ongoing ownership experiences that help campers feel prepared before and after every trip.

Happy National Camping Month ⛺

Providing timely and accurate support is essential to a positive customer experience.

Concierge 2.0 includes an AI powered assistant that delivers product specific guidance instantly. It can be tailored to your brand voice and helps customers find what they need without increasing the workload on your support team.

It is a smarter, more efficient way to serve your customers.

See it in action.

This Memorial Day, we pause to remember and honor those who served and sacrificed.

Moments like today remind us how important connection, care, and support really are. At Registria, we’re proud to help brands stay connected with their customers long after the purchase - building relationships that last.

Wishing everyone a meaningful and reflective Memorial Day.

Having access to the right data is essential for improving your customer experience.

Concierge 2.0 helps you capture and understand customer behavior throughout the ownership journey. Instead of piecing together information from multiple systems, you can see what matters most in one place and take action more quickly.

Turn insights into meaningful improvements. https://na2.hubs.ly/H05w1P10

Concierge: Your post-purchase experience guide Concierge gives consumer goods brands everything they need to implement a personalized, engaging post-purchase experiences, regardless of vertical.

Understanding your customers starts with asking the right questions at the right time.

Concierge 2.0 includes essential survey tools that are built directly into the customer journey - and now it's even better than before with better UX and new survey question types. This leads to higher response rates and more meaningful insights without adding extra steps.

Better feedback helps you make better decisions. Concierge: Your post-purchase experience guide. https://na2.hubs.ly/H05pDLj0

Concierge: Your post-purchase experience guide Concierge gives consumer goods brands everything they need to implement a personalized, engaging post-purchase experiences, regardless of vertical.

Delivering a strong post purchase experience should not be complicated.

Concierge 2.0 brings the essentials together in one place so your team can move faster and stay aligned. With simpler setup, better visibility into customer behavior and more opportunities to engage, it becomes easier to support your customers throughout their journey.

See what is possible with a more connected approach.

Only 1 week until the The ABC Show! May 13-15 in Las Vegas
Registria will be there - walking the show floor and chatting with brands about how to make an unforgettable ownership experience for parents and families.

Are you going? Let’s make time to connect!