LUMA Residential

Please join us in congratulating Blaine Martinez on his promotion to Make Ready Manager for Centralized Maintenance at LUMA Residential! 🎉

After an incredible 39 years with LUMA, Blaine continues to exemplify the leadership, dedication, and work ethic that define our organization. Most recently serving as Service Manager at Highland Luxury located in Lewisville, TX, he has built a reputation for leading with integrity, consistency, humility, and an unwavering commitment to excellence.

Blaine’s impact extends far beyond operations—throughout nearly four decades, he has positively influenced countless team members, residents, and communities across the LUMA portfolio. Simply put, to know Blaine is to appreciate the kind of teammate and leader he is.

In his new role, Blaine will oversee make ready operations for our centralized maintenance initiative, supporting multiple properties as this initiative continues to evolve and grow. His knowledge, leadership, and experience will be an incredible asset to both our teams and communities.

We are incredibly proud to celebrate this well-deserved promotion and grateful for Blaine’s 39 years of dedication to Team LUMA. Congratulations, Blaine! 👏

Please join us in congratulating Chris Hamrick on his promotion to Centralized Maintenance Manager at LUMA Residential! 🚀✨

In this new role, Chris will oversee centralized maintenance operations as we continue expanding and evolving our LUMA initiatives.

Chris has been part of the LUMA family for more than 9 years, most recently leading service operations at Paces Crossing located in Denton, TX. with consistency, expertise, and a strong commitment to operational excellence. His leadership, problem-solving mindset, and willingness to embrace innovation have made a lasting impact on both his team and community.

His passion for innovation and forward-thinking approach make him a natural fit for this next chapter. We are excited to see the knowledge and impact he will bring to our centralized maintenance operations.

Congratulations, Chris! We’re proud to have you on Team LUMA and look forward to all that’s ahead. 👏

Please join us in congratulating Christopher Faddoul, CAMT on his well-deserved promotion to Regional Service Supervisor at LUMA Residential! 🎉

For more than 6 years, Chris has been a dependable and hardworking leader who consistently goes above and beyond for our residents, communities, and teams. His servant leadership, accountability, and pride in his work have made a lasting impact across the LUMA portfolio.

Chris’s dedication has also earned recognition throughout the multifamily industry, including Maintenance Professional of the Year honors from the Apartment Association of Greater Dallas, the Texas Apartment Association, and recognition at the national level through the National Apartment Association.

In his new role as Regional Service Supervisor, Chris will oversee maintenance operations across the LUMA portfolio, partnering closely with onsite service teams and continuing to help drive operational excellence company wide.

We are incredibly proud of Chris and excited to see him continue growing in this leadership role. Congratulations, Chris, and thank you for everything you do for Team LUMA every day! 👏

Please join us in welcoming Lauren Lyons to LUMA Residential as our newest Regional Supervisor!

Lauren brings a strong and well-rounded multifamily background, with leadership experience across luxury mid-rise, garden-style, and build-to-rent communities. Throughout her career, she has worked closely with ownership groups and developed a thoughtful approach that balances operational excellence with an ownership mindset and a strong focus on performance.

Her attention to detail, commitment to supporting her teams, and passion for delivering exceptional resident experiences align perfectly with LUMA’s values and vision. We’re excited to have Lauren on board and look forward to the leadership, energy, and expertise she will bring to our teams and communities!

Welcome to Team LUMA, Lauren! ✨

💚 May is Mental Health Awareness Month 💚

At LUMA Residential, we believe that supporting our communities starts with supporting one another. This month, we’re encouraging meaningful conversations around mental health, sharing helpful resources, and reminding our teams that they are never alone.

Throughout May, our team members will proudly wear Mental Health Awareness buttons and green in support of awareness, connection, and compassion. Together, we’re creating a culture where checking in, speaking openly, and supporting each other matters.

We’re proud to foster an environment that prioritizes wellness, empathy, and care—not just this month, but every day. 💚

Our LUMAcares team had the privilege of volunteering with West Houston Assistance Ministries - WHAM — and it was a morning we won't forget. 💙

From 7:30 a.m. to noon, our team got to work — bagging carrots, then shifting into full gear loading groceries for families in need. The result? 284 cars loaded in just 3 hours.

That's 284 families. 284 moments of impact.

We're incredibly grateful to be part of an organization that not only talks about community but shows up for it. A heartfelt thank you to our volunteers for making days like this possible and thank you to all of LUMAcares for fostering a culture where service is at the heart of what we do.

Community matters — and today was a beautiful reminder of that. 🧡

We are incredibly proud to share that LUMA Residential has been named a USA TODAY Top Workplace for 2026! 🏆

What makes this recognition so meaningful? It comes directly from our team.

This award reflects our shared commitment to building a workplace grounded in respect, collaboration, growth, and genuine care for one another — and it belongs to every single person at LUMA.

Your dedication, your professionalism, and your willingness to show up for your teammates and our residents each day are what make this company truly special. Thank you for your voices, your engagement, and for helping shape the culture we are so proud of.

We look forward to continuing to build a place where people feel valued, supported, and excited about what we're creating together.

Thank you for being part of the LUMA team — this win is because of you. 💛

That's a wrap on 2026 — and we couldn't be more proud of our very own Crystal Moya CPM®, CPO, SHCM, HCCP, Vice President of Operations at LUMA Residential. 🏠✨

Crystal was among 900+ industry advocates who showed up this week to share their stories and meet with members of Congress to fight for policies that matter:

🏡 Continued housing development
💡 Preserved incentives for affordable housing investment
📋 Reduced regulatory burdens on housing providers

Representing both the Rio Grande Valley Apartment Association and AAGD, Crystal embodied exactly what leadership looks like — showing up, speaking up, and making sure our industry's voice is heard on the Hill.

Advocacy matters. Relationships matter. And we're grateful to have someone like Crystal carrying that torch for LUMA and our entire multifamily community. 👏

Welcome to LUMA Residential, Chantal Matteson! 🌟
We're thrilled to announce that Chantal Matteson has joined LUMA Residential as Vice President of Operations.

Chantal brings nearly three decades of multifamily leadership experience, with a proven track record of driving operational excellence across large, complex portfolios in multiple markets. Known for building high-performing teams and aligning community performance with investor objectives, she's a strategic leader who knows how to deliver results.

But what truly sets Chantal apart is her people-first approach. She's passionate about developing future leaders, growing mindsets, and strengthening skill sets across her organization—all while fostering a culture where teams love what they do and who they do it with.

In her role at LUMA, Chantal will oversee our luxury communities. She'll partner closely with our leadership team, strengthening performance, elevating the resident experience, and building a best-in-class luxury platform—all while having fun and delivering strong returns for our investors.

Please join us in welcoming Chantal to LUMA Residential. We're excited for the leadership, energy, and impact she'll bring to our communities!

March is a time to celebrate the remarkable contributions, achievements, and stories of women throughout history — and the women shaping our world today. As we step into Women’s History Month, we join a long‑standing tradition of honoring those who have broken barriers, lifted their voices, and paved the way for greater equality.

This month reminds us that progress is built by countless acts of courage, strength, and determination. It’s a moment to reflect on how far we’ve come and to appreciate the women whose resilience has transformed communities, workplaces, and futures.

Women’s History Month reminds us that elevating communities begins with elevating people — especially the women whose stories, contributions, and leadership have paved the way for progress. As we honor the past and present changemakers, we also recognize the incredible women within LUMA who continue to shape our culture, strengthen our teams, and inspire meaningful growth.

This month, and every month, we celebrate the women who make LUMA stronger through their dedication, innovation, and unwavering impact. Thank you for being an essential part of our story — and for continuing the legacy of progress that Women’s History Month stands for. 💜✨

As part of celebrating Women’s History Month across LUMA, we’d love to hear from you:
➡️ Share in the comments a woman who inspires you —
whether someone in your life, in history, or in the public eye.