Galaxy Vets

🫂 At Galaxy Vets, we believe that making the veterinary ecosystem more sustainable and collaborative benefits everyone – from the healthcare teams to patients. That’s why we’d like to share an upcoming webinar hosted by our friends at Serenity Vet and Talkatoo, focused on the current state of burnout in relief veterinary practice.

The session will discuss the potential contributors to burnout and share perspectives on how clinics can better support relief veterinarians, helping create more sustainable and mutually beneficial working relationships.

🗓️ Date: Wednesday, May 6
⏰ Time: 1 p.m. ET
👥 Speakers: Dr. Jessica Lovegrove (President, Relief VMA), Dr. Pam Hale (Chief Medical Officer at VetLeader Coaching), Dr. Andrew Ciccolini (Co-founder, Serenity Vet), Shawn Wilkie (CEO, Talkatoo)

Register here: https://serenity.vet/burnout-in-relief-veterinary-practice-whats-driving-stress-in-flexible-work/

Make sure to catch this live webinar with Dr. Robin Downing, Dr. Colleen Best, and our very own Dr. Ivan Zak!

Hosted by the Veterinary Business Podcast, this panel will discuss how stronger client communication can lead to better compliance and better care.

Topics include:

- Simplifying complex medical information
- Using visuals and tech to support understanding
- Setting clear, realistic treatment expectations
- Training teams to communicate consistently
- Following up to reinforce client compliance

Free to attend — save your spot here: https://us02web.zoom.us/webinar/register/5617635345208/WN_1ee3wT4iSbKooGxkHoEWDw.

Our friends at Serenity Vet and Talkatoo are launching a study to explore what’s driving burnout among relief (locum) veterinarians, and how we can help make relief work more sustainable, balanced, and fulfilling.

We’re proud to support this effort with research guidance and insights from our previous burnout studies.

🕐 Please take 10 minutes to share your experience – and receive a free 3-month subscription to Talkatoo as a thank you for your time: https://serenity.vet/burnout-study-among-relief-locum-veterinarians/.

What steps can employers take to help their teams mitigate their workload and improve scheduling? Check out these suggestions from veterinary professionals who took part in our Burnout Study:

👉🏻Consider hiring more support staff and licensed veterinary technicians along with improving scheduling.
👉🏻Limit the number of patients and better manage the call volume.
👉🏻Upgrade equipment and software, improve inventory management, and automate processes. Implementing telehealth services can make a big difference.
👉🏻Create more uniform policies, ensure everyone follows established procedures, and encourage collaboration within the team.

Check out the study summary for more insights at https://bit.ly/42agE4q

📩Share this post to spread the word to other employers and teams in the veterinary industry.

Let's create a happier and healthier work environment for all, together!

💡"Large change, large transformation, the big stuff is really lots of little stuff." - Dr. Alan Robinson

Last week Dr. Alan Robinson joined Ryan Leech and Dr. Ivan Zak to discuss how organizations can foster creativity and innovation by empowering frontline employees and implementing a design thinking process.

To listen to the full episode, follow the link below: https://hubs.la/Q01Q84FB0

Quote of the day🌟

"Change happens when the status quo is less tolerable than diving into the unknown," Dr. Ivan Zak, Galaxy Vets' CEO.

That's the spirit of innovation and growth that drives Galaxy Vets!

💬What risks have you taken in your life and how have they paid off? Let's share our experiences in the comments and inspire each other to keep pushing forward!

🧐How to prevent burnout and compassion fatigue before they overwhelm your team?

In the new "Consolidate That" podcast episode, we talk to Dr. Katie Rohrig from Danville Family Vet about burnout triggers, how they apply to the veterinary domain, and the industry's challenges, including client management and insufficient rewards for staff.

Dr. Rohrig shares her experience navigating challenges in animal care and her approach to preventing and managing burnout in veterinary medicine.

📲Listen to the episode at https://bit.ly/3Ax106i

💬We and our co-host, Dr. Ivan Zak, are always eager to hear from our listeners and engage in meaningful dialogue, so feel free to share your thoughts on this topic in the comments section below!

😍Our amazing Business Development Associate, Sarah Hall, just shared her favorite quote by Dr. Seuss from his book "Oh, The Places You'll Go" which gives her the motivation to keep going! We couldn't help but share it with you!

"You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. You're on your own. And you know what you know. And YOU are the one who'll decide where to go!"

We'd love to hear from you too! Drop a comment below with your favorite quote from a book you've read recently👇🏻

😔Limited access to veterinary care can have tragic consequences not just for pet owners who consider their companions family members. Telling clients you can’t help them because they have no money is as emotionally taxing for veterinary teams.

Our recent Burnout Study highlights the link between burnout and economic euthanasia in the veterinary profession. While economic euthanasia can’t be eradicated completely, there is a number of steps veterinary practices can take to reduce the frequency of this procedure and the mental toll it takes on their team:

📌Expand payment options in your hospital. This could include third-party payment plans, pet insurance, and collaboration with charitable organizations.
📌Consider training staff on coping mechanisms for moral dilemmas, and coaching with an emphasis on emotional and psychological wellness topics.
📌Hold proactive financial discussions with clients. Promote preventive care and offer pet-specific screenings for early detection of diseases.

Check out the study summary for more insights and helpful recommendations for you and your team!

👉🏻Download the whitepaper at https://bit.ly/42agE4q

Quote of the day💥

"’How’ is never as important as ‘why!’" – Marcy Rice, Galaxy Vets' Senior Manager, Telemedicine.

Such a simple yet powerful statement, don't you agree? Comment below what usually helps you to stay focused on your "why" 👇🏻