Solutions by Text

THANK YOU to our Executive Payments Summit 2022 Bronze and Technology Sponsor, Solutions by Text! Learn about them: https://solutionsbytext.com/

👉🏼 Sponsoring or exhibiting at EPS is a strategic opportunity to showcase your brand and network with payments professionals who make purchasing decisions.

If you aren’t using SMS to provide a better customer experience, your customers are missing out and they know it.

https://solutionsbytext.com/articles/your-customers-want-you-to-text-them/

SBT CMO Stacy Adams outlines key considerations for building and maintaining brand trust via SMS, creating new business opportunities and a better customer experience.



https://blog.solutionsbytext.com/building-brand-trust-via-text-the-fine-line-between-permission-marketing-and-interruption-marketing/

When business is transacted at the speed of a click or a swipe, trust can be lost in a millisecond, and brand loyalty isn’t even a consideration. This is especially true when the communication channel is as immediate and personal as text messaging.

Understanding how and why consumers abandon brands to which they were once loyal is now a critical component of doing business digitally. Click below to read more.



https://blog.solutionsbytext.com/unsubscribe-stop-cancel-opt-out-what-is-brand-ghosting-and-how-do-you-prevent-it/

SBT is not only the most qualified SMS solution in the third-party collections market, we’re the best choice for high-delivery rate, compliant text – working alongside you to ensure your messages land and are actioned. The other guys just want to sell capacity – what you do with it is up to you, and you’d better do it right.

We want the opportunity to prove that with SBT, the numbers you should be considering are the ones tied to customer engagement, not message cost. Meet us at CRS and see how a true partnership with SBT gets you from transaction to trust.

Set up a meeting with our team: https://calendly.com/todd-and-matt/30-minute-setup

The Solutions by Text team will be attending the Lendit Fintech USA conference next week. Click below to set up a meeting with Danny Cantrell, Joey Goret and Ryan Carson and stop by our booth #407.


https://solutionsbytext.com/lets-talk/

This year's graduating class is unlike any generation prior. Financial service providers can lay the foundation for a lifelong partnership during these formative early adult years with the right tools and a personalized approach. The power of Gen Z will continue to grow and SMS is a vital tool in creating a high-quality customer experience that brings it all together. Click below to read more.



https://solutionsbytext.com/articles/connecting-financial-services-to-gen-z-with-sms/

An SMS engagement strategy goes beyond account notifications and one-sided communication. It elevates the mobile customer experience by engaging customers in real-time with personalized experiences and empowers service teams to provide first-rate customer service. Click below to learn more.



https://solutionsbytext.com/articles/increasing-consumer-engagement-with-an-sms-strategy-in-the-financial-sector/

Tax returns are days away from being due, with the IRS facing an overload of unprocessed returns delaying payments. Inflation is at a 40-year high reaching 7.9% at the end of February. These current events are making headlines in our country right now, and consumers are starting to feel the effects.

Engaging with customers can be challenging during times of financial concern, but SMS gives businesses and users a mutually beneficial platform to communicate. Companies can reach customers during a season with overwhelming news unfolding on the global stage and here at home with the right tools at your fingertips. SMS is a quick, reliable method for getting information where it needs to go in a highly engaging format. Its benefits extend to almost any industry and businesses of all sizes. SMS for business has countless benefits, and here are seven that your business could start seeing once you integrate this tool into your strategy. Click below to read more.



https://solutionsbytext.com/articles/7-benefits-of-implementing-an-sms-plan-this-spring/

Create a dual SMS and visual content strategy to expand your brand’s reach this Easter season. Click below to learn more.



https://solutionsbytext.com/articles/beat-inflation-woes-with-a-visual-sms-strategy-for-easter/