Advanced Kiosks

A big thank you to The Concord Monitor for taking the time to visit our headquarters and share a behind the scenes look at how technology continues to shape the future of self service.

Read the full story and learn more about what we're building here in Concord.

Advanced Kiosks grows with AI, serving customers from courthouses to airports - Concord Monitor Discover how Advanced Kiosks integrates AI into their self-service systems, enhancing customer interactions and efficiency in various industries.

Another successful deployment helping residents access essential housing services more easily.

Advanced Kiosks partnered with the District of Columbia Housing Authority to implement a self service solution that gives residents secure access to RentCafe®, document scanning and uploads, multilingual support, and direct connections to staff through integrated VOIP calling.

By centralizing these services into a guided, easy to use experience, the DC Housing Authority is reducing barriers to access, improving service delivery, and helping residents complete important tasks independently.

This deployment demonstrates how self service technology can expand access to critical services while reducing operational demands on staff.

See how the DC Housing Authority is using self service kiosks to improve accessibility and streamline resident services:
https://advancedkiosks.com/about-advanced-kiosks/customers/dc-housing-authority/?utm_source=facebook&utm_medium=social&utm_campaign=dc_housing_authority_customer_project

Thank you to everyone who stopped by the Advanced Kiosks booth at the 2026 IACP Technology Conference.

It was great connecting with law enforcement leaders, IT teams, and public safety professionals focused on improving public facing services while reducing pressure on staff.

Throughout the event, we had the opportunity to showcase:
• Smart Police Station workflows in action
• The Kiosk Office Suite for law enforcement
• Greeter Visitor Management solutions
• Live demos focused on process improvement, not just hardware

One of the biggest takeaways from this year’s conversations was clear: agencies are looking for practical modernization solutions that improve accessibility, streamline operations, and create a better experience for both staff and the public.

We appreciate every conversation, demo, and connection made during the show and look forward to continuing those discussions in the weeks ahead.

Missed us at IACP or want to continue the conversation? Learn more here:
https://advancedkiosks.com/solutions/self-service-for-law-enforcement/?utm_source=facebook&utm_medium=social&utm_campaign=IACP2026&utm_content=postshow

We’re headed to the 2026 IACP Technology Conference 2026 in Fort Worth, Texas, May 19 to 21.

At Advanced Kiosks, we’re focused on helping law enforcement agencies modernize public facing services without increasing pressure on staff. From visitor check in and records requests to fee payments and incident report intake, we’ll be showcasing practical self service workflows designed for real world public safety environments.
This year, we’ll be highlighting:
• Smart Police Station workflows in action
• The Kiosk Office Suite for law enforcement
• Greeter Visitor Management solutions
• Live demos focused on process improvement, not just hardware

If you’re attending IACP (International Association of Chiefs of Police) Tech 2026, stop by and see how agencies are using self service technology to improve accessibility, reduce interruptions, and streamline everyday operations.
Learn more: http://advancedkiosks.com/iacp2026?utm_source=facebook&utm_medium=social&utm_campaign=tradeshow

The front desk is carrying more than it was ever designed to handle.
Walk-ins, reports, permits, payments, questions, all hitting the same counter, pulling staff into repetitive work and slowing everything down.
That’s the problem.

The solution isn’t adding more staff, it’s changing how services are delivered.
At Advanced Kiosks, we help departments move to a smarter model with self service kiosks, guided workflows, and structured processes that reduce bottlenecks, improve accuracy, and free up staff for higher priority work.
It’s not about replacing the front desk, it’s about supporting it.

See what a smart police station actually looks like:
👉 https://advancedkiosks.com/what-is-a-smart-police-station/?utm_source=facebook&utm_medium=social&utm_campaign=blog

Most agencies don’t realize how much time, budget, and staff capacity they’re losing to outdated processes until they see a better way.
Our Winter 2026 Newsletter breaks down what’s actually working in the field right now, from real deployments and measurable results to new innovations shaping self service across government and public facing environments.
Inside, you’ll find:
• Recent installations across agencies and high traffic environments
• How self service is reducing front desk workload and improving access
• The latest on the Vault Payment System and secure transaction workflows
• Practical applications of AI and guided user experiences
• What we’re seeing firsthand from agencies modernizing their operations
If you’re thinking about improving access, reducing manual workload, or bringing more structure to your service delivery, this is worth your time.
Explore the full newsletter:
https://advancedkiosks.com/advanced-kiosks-winter-newsletter-2026/

Self service kiosks are helping courts remove friction at every step, from finding the right form to submitting documents and completing payments. Instead of relying on limited staff resources, people get clear guidance, faster processing, and a more approachable experience from the moment they walk in.

And the impact goes beyond convenience.

Courts reduce front desk congestion. Staff regain time for higher value work. And more importantly, more people are actually able to move forward with their legal needs.

This is what closing the justice gap looks like in practice.

If you’re thinking about how to improve access while reducing operational strain, this is worth your time: https://www.kioskmarketplace.com/articles/kiosks-helping-courts-close-the-justice-gap/

Kiosks helping courts close the justice gap Many Americans have found themselves shut out of the legal system, whether that be for cost, a lack of knowledge or the intimidation of trying to navigate unfamiliar territory. Courthouse kiosks are helping to change that by providing access to basic legal functions.

A better front desk experience doesn’t start behind the counter. It starts the moment someone walks through the door.

In the International Association of Chiefs of Police Police Chief Magazine’s latest spotlight, Advanced Kiosks is featured for our work with the Decatur Police Department, where a shift to a fully guided, self service reception experience has made a measurable difference.

Clear direction replaces confusion. Routine requests move faster. Staff are no longer pulled into every interaction.
“𝙏𝙝𝙚 𝙩𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮 𝙝𝙖𝙣𝙙𝙡𝙚𝙨 𝙩𝙝𝙚 𝙧𝙤𝙪𝙩𝙞𝙣𝙚, 𝙩𝙝𝙚 𝙥𝙚𝙤𝙥𝙡𝙚 𝙝𝙖𝙣𝙙𝙡𝙚 𝙩𝙝𝙚 𝙧𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥𝙨.”
This is more than an upgrade to the front desk. It’s a fundamental shift in how agencies deliver public facing services.

If you’re thinking about how your agency can reduce friction while improving the public experience, this is worth a closer look.

Read the full spotlight: https://www.policechiefmagazine.org/spotlight-guiding-community-forward/



The gap between AI in theory and AI in practice is bigger than most think.
In a busy lobby, no one has time to figure things out. And most AI in public service sounds great… until someone actually has to use it.

People don’t want to navigate a system. They want to ask a question, get a clear answer, and move on.

That’s where conversational self service makes a real difference. No menus to dig through, no guesswork, just direct guidance to the right form, payment, or service.

One thing that stands out here, and gets overlooked a lot:
AI shouldn’t be a black box. Agencies need visibility into how it’s being used, where people get stuck, and how to keep improving the experience over time.
If you’re exploring AI for public facing environments, this is a practical look at what actually works and what doesn’t.

👉 Read the full breakdown:

Practical AI Self Service for Public‑Facing Environments Conversational AI for public service kiosks. Zamok Chat Agent guides visitors, reduces staff workload, and improves service delivery.